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    Suunto 9 Peak Pro no watch faces on watch and in app

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • pavel.samokhaP Offline
      pavel.samokha
      last edited by

      I need screenshots of the issue in mobile app, your used operating system and app versions, email or name of the account you use in Suunto App to DM

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      Antanas VA 1 Reply Last reply Reply Quote 0
      • Antanas VA Offline
        Antanas V @pavel.samokha
        last edited by Antanas V

        @pavel.samokha My iOS 15.8.5, Suunto App Version 2.39.1 (16998), email: <redacted>, Username: kosmarikas. Watch: Suunto Race S, Software version 2.48.16. Here some screenshots:IMG_8062.PNG IMG_8061.PNG

        D 1 Reply Last reply Reply Quote 1
        • D Offline
          duffman19 @Antanas V
          last edited by

          @Antanas-V I’m running the same iOS and SA version as you. I’m guessing that’s the issue.

          Vertical Ti / S9PP Ti / S9P Ti

          Antanas VA 1 Reply Last reply Reply Quote 0
          • Antanas VA Offline
            Antanas V @duffman19
            last edited by

            @duffman19 I guess too, but don`t want to change my iPhone SE 1gen for that!

            D 1 Reply Last reply Reply Quote 1
            • D Offline
              duffman19 @Antanas V
              last edited by

              @Antanas-V I thought I was the only one still using that phone! Hopefully it’s a backend issue with SuuntoPlus (maybe related to upcoming watch firmware or SA updates) and it will get resolved soon.

              I don’t mind the stock 9PP watch face, but I much prefer having an analog one. In fact, I’ve gone back to wearing an original 9P while this gets sorted since all of the faces are built-in to the software.

              Vertical Ti / S9PP Ti / S9P Ti

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              • pilleusP Offline
                pilleus
                last edited by pilleus

                Today I switched back from the Vertical to the 9PP. The question wasn’t whether the watch faces would be deleted and reset to the default watch face, but whether it would happen on the first or second sync with the app. Surprise, it was the second one! 😫

                21568.png 21569.png

                https://www.instagram.com/moves.are.life/
                Suunto Vertical Black Lime
                Suunto 9 Peak Pro Black
                Suunto Spartan Ultra Stealth Titanium

                1 Reply Last reply Reply Quote 0
                • pilleusP Offline
                  pilleus
                  last edited by pilleus

                  The 9PP resetted over night to the standard watch face without beeing connected to SA.

                  The Vertical with the first sync this morning.

                  😡

                  21615.jpg

                  https://www.instagram.com/moves.are.life/
                  Suunto Vertical Black Lime
                  Suunto 9 Peak Pro Black
                  Suunto Spartan Ultra Stealth Titanium

                  cosme.costaC 1 Reply Last reply Reply Quote 0
                  • cosme.costaC Offline
                    cosme.costa @pilleus
                    last edited by

                    @pilleus This is strange, I do not have any issue with watch faces and my SVTS, I’m using last SA beta and las firmware in the watch. I just have synced the watch and everything went as expected. My current watchface is the Race 2 one.

                    pilleusP 1 Reply Last reply Reply Quote 0
                    • pilleusP Offline
                      pilleus @cosme.costa
                      last edited by

                      @cosme.costa

                      I use this one on both watches. Since a long time. Never before the first crash on Suunto’s Plus side any issues. Since that moment again and again the reset to the standard watch face and no other watch faces on the watches. After some syncs the watch faces will be back, but all configuration is löst.

                      I resetted both watches to factory settings, no luck.

                      21623.png

                      https://www.instagram.com/moves.are.life/
                      Suunto Vertical Black Lime
                      Suunto 9 Peak Pro Black
                      Suunto Spartan Ultra Stealth Titanium

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                      • pilleusP Offline
                        pilleus
                        last edited by

                        Have I already told you what the 9PP did this morning? The daily watch face madness is going on. 😕

                        https://www.instagram.com/moves.are.life/
                        Suunto Vertical Black Lime
                        Suunto 9 Peak Pro Black
                        Suunto Spartan Ultra Stealth Titanium

                        1 Reply Last reply Reply Quote 0
                        • pilleusP Offline
                          pilleus
                          last edited by

                          Okay, it was in the morning. Now I connected the Vertical to use it for cycling.

                          Suunto app decided to show the standard watch face during the first sync.

                          Suunto, I accept the challenge! 😎🤣

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
                          Suunto 9 Peak Pro Black
                          Suunto Spartan Ultra Stealth Titanium

                          1 Reply Last reply Reply Quote 0
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