Suunto Run – SuuntoPlus interval workout synced but not showing on watch at all
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@benjaminb Me pasa lo mismo aquí en España en un dispositivo adquirido el pasado jueves. No sé desde dónde escribes tú. Reporté el problema a Suunto y me contestaron sobre la marcha que estudiarían el problema y me dirían algo. A ver si es verdad. Todo apunta a un bug de la última actualización. Espero que manden el parche lo antes posible.
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That’s a pity! I hope they fix it as soon as possible. I can’t understand how they can have an issue like this. It really affects the way people train
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If you haven’t done so, contact suunto support support@suunto.com
They usually answer fast and I believe the best way to push for action -
Same for me the intervals isn’t showing on the watch, very annoying bug. I have just sent an email to the support.
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@benjaminb
Same issue here since a few weeks ago. Tried everything from reinstalling the app and watch, but no success.
Contacted support a few days ago, but no response yet -
@André-Faria thanks, will try them today
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Thanks everyone for your replies. It’s pretty clear at this point that this is a bug introduced by the latest update.
I’m currently in touch with support by email, and I’m hoping they’ll be able to roll out a patch soon
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@benjaminb
I’ve the same problem. I tried all the options but it didn’t work. In the app I upload the session with the pin and on it he training session is on “synchronized with the clock”. Then I go to the watch and nothing there isn’t. This new updates for the Suunt Run doesn’t work very well. Before them I was so happy with the clock, but now is one week that I can use the “interval wokouts”. This morning I sent an email to the assistance and I hope they can help me. -
Support has told me there is a bug in the last update. Soon there will be an update to fix it
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Hello all,
Got a response from the Suunto support with step by steps instructions on how to fix this and it worked ! Here are the steps:
- Uninstall and reinstall the Suunto App to ensure that you have a fresh installation.
- Alternatively, clear the Suunto App cache through your phone’s app settings.
- Please also remove all training plans currently saved in the Suunto App.
- After completing the above steps, reopen the app and download the training plans again.
In my case, after re-creating a structured interval workout and syncing the watch, I had to close the Suunto app, re-open it and sync again for the workout to appear in my watch.
Hope it helps !
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@benjaminb Gracias, me ha funcionado.
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Support has told me there is a bug in the last update. Soon there will be an update to fix it
Support has told me there is a bug in the last update. Soon there will be an update to fix it
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It seems the Suunto team is working on it, because a few minutes ago I tried uploading two new “training sessions,” and now they appear on the watch as well. I didn’t uninstall the app or anything else; I simply uploaded two new training sessions.
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