Suunto Software Update Q2 Hotfix 2.56.28 Race 2 and Vertical 2
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@tomahawk5000 yes send me all the information and I’ll fill in a bug report
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@sky-runner if you send me a message with the email of you Suunto App account I can add them to a bug report
Thank you for filing the report!
Suunto: Ambit, Ambit 3 Peak, 9 Baro, Race S, Race Ti, Vertical 2 Ti
Garmin: Forerunner 210, Forerunner 610, Fenix 6X, Fenix 7X Ti -
@tomahawk5000 yes send me all the information and I’ll fill in a bug report
Done
Message sent -
@sky-runner I reported and started a discussion in the field-testing chat
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
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@sky-runner I reported and started a discussion in the field-testing chat
By the way, the following steps almost 100% guarantee a crash:
- Start an activity with navigation and S+ guide
- Go to control panel and change S+ guide without stopping or pausing the activity
- Exit control back back to the activity
I don’t know if this is specific issue or something that triggers a deeper issue, but I have just reproduced this crash for the 3rd time. I suspect this triggers a race condition deep in the software stack, it may be a symptom of a deeper issue. In fact this time the watch didn’t restart but remained completely black until I forced a restart with 12-sec push on the upper button. Previous times when I tried this it restarted.
Suunto: Ambit, Ambit 3 Peak, 9 Baro, Race S, Race Ti, Vertical 2 Ti
Garmin: Forerunner 210, Forerunner 610, Fenix 6X, Fenix 7X Ti -
@sky-runner is this a new kind of crash, or related to your last report?
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I just got another restart when I got morning report. Any idea how to solve these restarts? They are getting more and more frequent
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@sky-runner I just tested this process, and there was no restart. I started an activity with navigation and one S+ app. Then, without pausing, I added two more S+ apps – still no restart. I used to have issues with restarts, but since I got a replacement Vertical 2, it hasn’t restarted once.
Suunto: Ambit 3, Spartan, Vertical 2
Garmin: FR 405, 935, 970 , Fenix 3, 6X, Epix2 Pro -
@Dušan Ković Usual approach is:
- Power off / on
- If it does not help, factory reset
- If it does not help, contact support, they will probably ask for logs from the watch
- Wait for firmware to hopefully fix that
- If not, try different manufacturer
Edit: Reply to wrong post, trying to fix it. Should have been to Dušan Ković.
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@runyx17 have you tried especially a Guide S+?
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