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Movescount transfer to Suunto APP

Scheduled Pinned Locked Moved Digital service transition
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  • A Offline
    andithegeek
    last edited by 20 Jul 2019, 12:43

    Today i got the notification, that the movescount history was availble for transfer to the Suunto APP. I let it go but it only shows me the records taken from S5, not the history from MC.
    Anyone seeing the same issue?

    D 1 Reply Last reply 20 Jul 2019, 13:17 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @andithegeek
      last edited by 20 Jul 2019, 13:17

      @andithegeek Did you connect it ?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
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      1 Reply Last reply Reply Quote 0
      • A Offline
        andithegeek
        last edited by 20 Jul 2019, 14:39

        @Dimitrios-Kanellopoulos Hi, yes. Same email and password as in the MC portal. I had the notification for the pending transfer in the SA app. So the SA app and the MC portal should about.

        1 Reply Last reply Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 20 Jul 2019, 14:46

          Alright. I suppose you will get an email when done. Hold on please. I cannot help further due to weekend.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          1 Reply Last reply Reply Quote 0
          • A Offline
            andithegeek
            last edited by 20 Jul 2019, 14:52

            Thanks, no problem. in case i let export from MC portal and could download the zip-file. lasts back to 2011.
            Have a nice weekend !

            1 Reply Last reply Reply Quote 0
            • S Offline
              sealion.hr Bronze Member
              last edited by 21 Jul 2019, 14:31

              I connected SA with MC last Wednesday but nothing happened, nothing transferred

              S9b titanium - latest FW
              Realme X2 - Android 11.0
              Suunto App latest beta
              Footpod: Stryd v4
              HR: Scosche Rhythm 24

              D 1 Reply Last reply 21 Jul 2019, 17:03 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @sealion.hr
                last edited by 21 Jul 2019, 17:03

                @morskilav thanks I ll come back to you Monday. I have no info at the moment

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                S 1 Reply Last reply 22 Jul 2019, 18:38 Reply Quote 0
                • A Offline
                  andithegeek
                  last edited by 21 Jul 2019, 18:44

                  i noticed, that the notification is still in the app.Screenshot_20190721-203707_Suunto.jpg. So when I tap on the notification the connected services comes up. Screenshot_20190721-203714_Suunto.jpg So far, so good. But nothing happens then. When i tap on the β€œback” arrow, the app closes. This might be the issue

                  1 Reply Last reply Reply Quote 1
                  • ? Offline
                    A Former User
                    last edited by 22 Jul 2019, 05:18

                    It is true!! The option to import Movescount data in Suunto app has appeared!
                    Congratulations!! πŸ‘ πŸ‘ IMG_3283.PNG ☺ ☺ IMG_3284.PNG

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      dulko79
                      last edited by 22 Jul 2019, 09:36

                      I got the notification in SA the transfer from MC to SA is ready, but when I open connected services I do not see MC icon. Is this work in progress and it takes some time for MC icon to appear?

                      App: beta
                      Phone: Iphone
                      iOS

                      D 1 Reply Last reply 22 Jul 2019, 09:49 Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @dulko79
                        last edited by 22 Jul 2019, 09:49

                        @dulko79 What country and what watch model do you have?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        D 1 Reply Last reply 22 Jul 2019, 09:53 Reply Quote 0
                        • D Offline
                          dulko79 @Dimitrios Kanellopoulos
                          last edited by 22 Jul 2019, 09:53

                          @Dimitrios-Kanellopoulos Slovenia & S5.

                          App: beta
                          Phone: Iphone
                          iOS

                          D 1 Reply Last reply 22 Jul 2019, 09:57 Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @dulko79
                            last edited by 22 Jul 2019, 09:57

                            @dulko79 OK. So under connected services you don’t have movescount there ?

                            Strange. Its open for all s5 …

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            D 1 Reply Last reply 22 Jul 2019, 10:01 Reply Quote 0
                            • D Offline
                              dulko79 @Dimitrios Kanellopoulos
                              last edited by 22 Jul 2019, 10:01

                              @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

                              App: beta
                              Phone: Iphone
                              iOS

                              D 1 Reply Last reply 22 Jul 2019, 10:09 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @dulko79
                                last edited by 22 Jul 2019, 10:09

                                @dulko79 I am asking for you.

                                In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                D 1 Reply Last reply 22 Jul 2019, 10:49 Reply Quote 0
                                • D Offline
                                  dulko79 @Dimitrios Kanellopoulos
                                  last edited by 22 Jul 2019, 10:49

                                  @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

                                  App: beta
                                  Phone: Iphone
                                  iOS

                                  D 1 Reply Last reply 22 Jul 2019, 10:51 Reply Quote 1
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @dulko79
                                    last edited by 22 Jul 2019, 10:51

                                    @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    D 1 Reply Last reply 22 Jul 2019, 10:57 Reply Quote 0
                                    • D Offline
                                      dulko79 @Dimitrios Kanellopoulos
                                      last edited by 22 Jul 2019, 10:57

                                      @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. πŸ˜ƒ

                                      App: beta
                                      Phone: Iphone
                                      iOS

                                      D A 2 Replies Last reply 22 Jul 2019, 11:05 Reply Quote 1
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @dulko79
                                        last edited by 22 Jul 2019, 11:05

                                        @dulko79 Thanks a lot for this testing and your time πŸ˜„

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        D 1 Reply Last reply 22 Jul 2019, 11:17 Reply Quote 0
                                        • D Offline
                                          dulko79 @Dimitrios Kanellopoulos
                                          last edited by 22 Jul 2019, 11:17

                                          @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. πŸ˜ƒ 🀞 for successful transfer.

                                          App: beta
                                          Phone: Iphone
                                          iOS

                                          1 Reply Last reply Reply Quote 0
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