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    Spartan update complains

    Scheduled Pinned Locked Moved Spartan
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    • ink357I Offline
      ink357
      last edited by

      For sure there is different degree of programmed obsolescence, suunto is at worst … without any communication.
      They can’t say they made a mistake with the SSU but it is the thuth. This is a realy good watch with a shitty battery!
      What is realy new on S9 ? A realy battery to ultra exercise and what else ? Wrist cardio ? Accuracy ? I don’t think, just read the users advice…

      1 Reply Last reply Reply Quote 0
      • Neil SinarN Offline
        Neil Sinar
        last edited by

        Honestly, wish I’d stayed with Garmin!! Suunto have shocking software and it is so glitchy!! The watch simply isn’t recognised by SuuntoLink and I’ve done everything I can to update The firmware but my laptop won’t recognise the watch.
        Customer support were less than useless and have said I’ll have to wait 48hours for a response. Sadly experience has taught me it’ll be a week at least.

        Everyone should spread the word that Suunto is crap for software!! I have watches and dive computers from Suunto but the support software is shocking. I’ll never buy this rubbish again if it can’t be correctly supported!!

        S isaziI 2 Replies Last reply Reply Quote 1
        • S Offline
          Shrek3k @Neil Sinar
          last edited by

          @Neil-Sinar sorry to hear about your unacceptable experiences with support, which I have experienced in a somehow similar way. As long as there were questions about software or features the (german speaking) support has been useless, too - this forum has been much better, but it is not a substitute. On the other hand Suunto support about any hardware issues has been the best by far that I have ever experienced!
          About the Garmin experiences: not that I am content with the current overall development status of SA, as there is room to improve feature-wise, I have never experienced long term issues with the Suunto software. All activities have been transferred perfectly and completely. And that is not what I experienced with Garmin at all: crappy, buggy watch-software and on the smartphone, too, losing quite some data, so I am rather happy, that I changed back to Suunto again after a 1,5 year stint with Garmin.
          This is just my 2 cents and add another perspective. And I am no ‘Suunto fanboy’ as you might recognize in my other posts, and I am very interested in other alternatives and developments, but these simply are my experiences.

          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
          OS - Android 15/Pixel Pro 7

          1 Reply Last reply Reply Quote 1
          • isaziI Offline
            isazi Moderator @Neil Sinar
            last edited by isazi

            @Neil-Sinar I respect your opinion, although my experience is different, but I ask you to be polite on this forum, and in general in any public space.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 3
            • auxinaA Offline
              auxina
              last edited by

              A doubt.
              Is the FW update necessary to have a training planner?
              In SSU.
              Thanks!

              S9B Titanium Iron Man
              2.26.8

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @auxina
                last edited by

                @auxina no

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                auxinaA 1 Reply Last reply Reply Quote 1
                • auxinaA Offline
                  auxina @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos
                  There is hope for SSU and for me. ☺

                  S9B Titanium Iron Man
                  2.26.8

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @auxina
                    last edited by

                    @auxina there are a lot of things on those watches that will be enabled with just an app update

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    cosme.costaC auxinaA J 3 Replies Last reply Reply Quote 5
                    • cosme.costaC Offline
                      cosme.costa @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos Some advance, please?? 😇

                      sartoricS 1 Reply Last reply Reply Quote 1
                      • auxinaA Offline
                        auxina @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos
                        Great news.
                        I think the Spartan FW can improve with SUapp

                        S9B Titanium Iron Man
                        2.26.8

                        1 Reply Last reply Reply Quote 1
                        • sartoricS Offline
                          sartoric Moderator @cosme.costa
                          last edited by

                          @cosmecosta
                          at least

                          • HR Monitoring to app
                          • POI
                          • Training plans

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.2.5 beta
                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                          D 1 Reply Last reply Reply Quote 4
                          • J Online
                            jsuarez Bronze Member @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos Suunto App on steroids…!!! Tell us more 👂

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              DavorP @sartoric
                              last edited by

                              @sartoric said in Spartan update complains:

                              @cosmecosta
                              at least

                              • HR Monitoring to app
                              • POI
                              • Training plans

                              +Vo2 max

                              1 Reply Last reply Reply Quote 1
                              • B Offline
                                BobMiles Bronze Member
                                last edited by BobMiles

                                I’m sorry but you have kept users hoping since the release of the spartan line. Back then all we could hope for was to get basic functionality, as the watch was so far away from those marketing renders (e.g. the compass face, the color indicators…) and then the watch kept crashing during activities, which was not fixed for quite a while.
                                People bought the watch, confident that they’d get a continuation of the ambit series with additional features.
                                What they got is that you kept them hoping and waiting for what would be even less than the Ambit3 capabilities.
                                And now you keep them hoping to get basic fitness tracking. After years.

                                It’s just sad.

                                I don’t like Garmin as a company, but they have all the features you keep users hoping for by dropping those tiny bits of information.
                                Just be honest to your users, communicate what’s planned and what not.

                                1 Reply Last reply Reply Quote 12
                                • C Offline
                                  carlo rocca @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos ok, but the Spartan is still sold

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @carlo rocca
                                    last edited by Dimitrios Kanellopoulos

                                    @carlo-rocca and what’s up with that?

                                    The unit is sold for what it does. Its a watch. Why would it need updates?

                                    I am not saying it shouldn’t get, but personally if I would buy any watch it doesn’t come hand in hand with updates. Just saying and again dont get me wrong. I am against Suunto stopping the Spartan updates , but that doesn’t mean that it’s completely illogical or most important that it’s not a good device. I would train with a SSU anytime. Been my buddy at life since 2016. That it doesn’t get updates means that it doesn’t get any better and I DO KNOW IT HURTS, but again it doesn’t mean it’s a bad watch.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    C 1 Reply Last reply Reply Quote 3
                                    • C Offline
                                      carlo rocca @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos i mean that if you sell a product you must support it as the other product you sell.
                                      I am satisfied of my ssswhr but im still waiting for structured workouts as promised 2 (two) years ago

                                      sartoricS 1 Reply Last reply Reply Quote 3
                                      • sartoricS Offline
                                        sartoric Moderator @carlo rocca
                                        last edited by

                                        @carlo-rocca said in Spartan update complains:

                                        @Dimitrios-Kanellopoulos i mean that if you sell a product you must support it as the other product you sell.
                                        I am satisfied of my ssswhr but im still waiting for structured workouts as promised 2 (two) years ago

                                        And as said in the specific topic … structured workout won’t be added, not soon, probably never.

                                        I have a spartan too, I would like to have more NEW functions, I like those just added to S9. I’m a bit annoyed yes … but I can’t say the watch is not supported if I’m not getting anything else. The watch does what it was supposed to do when I bought it (and something more to be honest)
                                        I’m almost sure that if a new bug will be found, we’ll get a FW update to fix it.

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
                                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                        1 Reply Last reply Reply Quote 4
                                        • R Offline
                                          RuudK
                                          last edited by

                                          @Dimitrios-Kanellopoulos
                                          Could you share more about the fact that the Spartan watches don’t need a fw upgrade to get some new functionalities? And could it be possible that new functions would be added with an app-update?

                                          fejkerF 1 Reply Last reply Reply Quote 0
                                          • fejkerF Offline
                                            fejker Gold Members @RuudK
                                            last edited by

                                            @RuudK he is talking about WP and POI creation in the app and sync to the watch … which | NEWS FLASH | used to work perfectly with Movescount and got left behind with the transfer to the still inferior SuuntoApp. There’s nothing particular to be excited about a function that used to work and will be brought back with a marketing pomp surrounding it like “Suunto has a new trick pony which is actually something we used to have, but now we have it again and other brands have had it for years too.”. 👿

                                            SHUT UP LEGS!
                                            -Jens Voigt

                                            1 Reply Last reply Reply Quote 11
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