Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Spartan update complains

    Scheduled Pinned Locked Moved Spartan
    324 Posts 66 Posters 44.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Michał RudzkiM Offline
      Michał Rudzki @Bruno Tavares
      last edited by

      @Bruno-Tavares hi I completely agree with you, even do I sent a support request to the suunto but they reply only with one quote “sorry to hear that… etc.” but they don’t know when or if some feature/updates will come to SSU. Probably will take the course on something similar to your choice… Suunto took Movescount, VO2, and last update brake my GPS, support told me to reset the watch to defaults etc… but still it won’t work, my GPS does not catch fix. Sometimes I need to wait around 30/50 minutes and that also does not help.

      ? cosme.costaC 2 Replies Last reply Reply Quote 1
      • ? Offline
        A Former User @Michał Rudzki
        last edited by

        @Michał-Rudzki said in Spartan update complains:

        @Bruno-Tavares hi I completely agree with you, even do I sent a support request to the suunto but they reply only with one quote “sorry to hear that… etc.” but they don’t know when or if some feature/updates will come to SSU. Probably will take the course on something similar to your choice… Suunto took Movescount, VO2, and last update brake my GPS, support told me to reset the watch to defaults etc… but still it won’t work, my GPS does not catch fix. Sometimes I need to wait around 30/50 minutes and that also does not help.

        So guess you have a faulty watch.

        1 Reply Last reply Reply Quote 0
        • cosme.costaC Offline
          cosme.costa @Michał Rudzki
          last edited by

          @Michał-Rudzki said in Spartan update complains:

          @Bruno-Tavares hi I completely agree with you, even do I sent a support request to the suunto but they reply only with one quote “sorry to hear that… etc.” but they don’t know when or if some feature/updates will come to SSU. Probably will take the course on something similar to your choice… Suunto took Movescount, VO2, and last update brake my GPS, support told me to reset the watch to defaults etc… but still it won’t work, my GPS does not catch fix. Sometimes I need to wait around 30/50 minutes and that also does not help.

          If you have a SSU, you are in the last firmware and you have problems fixing the GPS, the problem could come for a corrupted update or problems with the AGPS. The SSU, which I have until 4 days ago was getting signal within 10 seconds always or nearly always.

          Check the AGPS, try a soft reset o reinstall the firmware.

          1 Reply Last reply Reply Quote 1
          • K Offline
            Kramble
            last edited by

            link text
            Suunto really don’t care about spartan… I am not sure spartan owners will purchase easily suunto in the futur… Included me…

            Ambit 3 peak saphir
            Spartan Ultra (sold)
            S7 graphite copper
            S9 peak all black
            Vertical titanium green forest
            Wings

            M 1 Reply Last reply Reply Quote 5
            • M Offline
              Mi_chael Bronze Member @Kramble
              last edited by

              @Kramble

              I never haven’t got a garmin but I know they release a new model every years or two.
              How long they support the old model. They add a new feature or just update a bug fix?

              isaziI 1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @Mi_chael
                last edited by

                @Mi_chael I had plenty of Garmin devices in the past years (Fenix 2, 3, 3HR, 5, 5S, Instinct, Edge 520). They normally release plenty of updates in the first months because when people start buying devices lots of bugs get discovered. After that it slows down, but there are bugfixes and some new features for a 18 months more or less. When a device is surpassed by a newer model, updates decrease to a minimum, basically for serious bugs. This year, surprisingly, there were some top of the line functionalities that were backported to already released devices, e.g. from the Fenix 6 to the Forerunner 945.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                1 Reply Last reply Reply Quote 0
                • ink357I Offline
                  ink357
                  last edited by

                  I think this is the same for all brands. When you have bought an iphone 6, it is upgraded with the new features of the 7 and the 8, but when the X has come, your device can’t be upgraded… unfortunatly we’ve got the 6…
                  In my opinion, the biggest problem is the comunication of Suunto. When the iphone 6 was not able to be upgrade Apple clearly tell that to the users

                  Fenr1rF 1 Reply Last reply Reply Quote 2
                  • Fenr1rF Offline
                    Fenr1r @ink357
                    last edited by

                    @ink357 I think it might be a bit sadder than that. The 6 had pretty solid software through its supported life which ceased just before the upgrade to pain … iOS 13 - not a tragic loss. The SSU lived most of its life far below its capabilities, on highly criticised FW. I’m not sure anyone really ended up frustrated with their 6 when the X came out.

                    1 Reply Last reply Reply Quote 1
                    • ink357I Offline
                      ink357
                      last edited by

                      For sure there is different degree of programmed obsolescence, suunto is at worst … without any communication.
                      They can’t say they made a mistake with the SSU but it is the thuth. This is a realy good watch with a shitty battery!
                      What is realy new on S9 ? A realy battery to ultra exercise and what else ? Wrist cardio ? Accuracy ? I don’t think, just read the users advice…

                      1 Reply Last reply Reply Quote 0
                      • Neil SinarN Offline
                        Neil Sinar
                        last edited by

                        Honestly, wish I’d stayed with Garmin!! Suunto have shocking software and it is so glitchy!! The watch simply isn’t recognised by SuuntoLink and I’ve done everything I can to update The firmware but my laptop won’t recognise the watch.
                        Customer support were less than useless and have said I’ll have to wait 48hours for a response. Sadly experience has taught me it’ll be a week at least.

                        Everyone should spread the word that Suunto is crap for software!! I have watches and dive computers from Suunto but the support software is shocking. I’ll never buy this rubbish again if it can’t be correctly supported!!

                        S isaziI 2 Replies Last reply Reply Quote 1
                        • S Offline
                          Shrek3k @Neil Sinar
                          last edited by

                          @Neil-Sinar sorry to hear about your unacceptable experiences with support, which I have experienced in a somehow similar way. As long as there were questions about software or features the (german speaking) support has been useless, too - this forum has been much better, but it is not a substitute. On the other hand Suunto support about any hardware issues has been the best by far that I have ever experienced!
                          About the Garmin experiences: not that I am content with the current overall development status of SA, as there is room to improve feature-wise, I have never experienced long term issues with the Suunto software. All activities have been transferred perfectly and completely. And that is not what I experienced with Garmin at all: crappy, buggy watch-software and on the smartphone, too, losing quite some data, so I am rather happy, that I changed back to Suunto again after a 1,5 year stint with Garmin.
                          This is just my 2 cents and add another perspective. And I am no ‘Suunto fanboy’ as you might recognize in my other posts, and I am very interested in other alternatives and developments, but these simply are my experiences.

                          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                          OS - Android 15/Pixel Pro 7

                          1 Reply Last reply Reply Quote 1
                          • isaziI Offline
                            isazi Moderator @Neil Sinar
                            last edited by isazi

                            @Neil-Sinar I respect your opinion, although my experience is different, but I ask you to be polite on this forum, and in general in any public space.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 3
                            • auxinaA Offline
                              auxina
                              last edited by

                              A doubt.
                              Is the FW update necessary to have a training planner?
                              In SSU.
                              Thanks!

                              S9B Titanium Iron Man
                              2.26.8

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @auxina
                                last edited by

                                @auxina no

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                auxinaA 1 Reply Last reply Reply Quote 1
                                • auxinaA Offline
                                  auxina @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos
                                  There is hope for SSU and for me. ☺

                                  S9B Titanium Iron Man
                                  2.26.8

                                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @auxina
                                    last edited by

                                    @auxina there are a lot of things on those watches that will be enabled with just an app update

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    cosme.costaC auxinaA J 3 Replies Last reply Reply Quote 5
                                    • cosme.costaC Offline
                                      cosme.costa @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos Some advance, please?? 😇

                                      sartoricS 1 Reply Last reply Reply Quote 1
                                      • auxinaA Offline
                                        auxina @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos
                                        Great news.
                                        I think the Spartan FW can improve with SUapp

                                        S9B Titanium Iron Man
                                        2.26.8

                                        1 Reply Last reply Reply Quote 1
                                        • sartoricS Offline
                                          sartoric Moderator @cosme.costa
                                          last edited by

                                          @cosmecosta
                                          at least

                                          • HR Monitoring to app
                                          • POI
                                          • Training plans

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          D 1 Reply Last reply Reply Quote 4
                                          • J Offline
                                            jsuarez Bronze Member @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos Suunto App on steroids…!!! Tell us more 👂

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy