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Spartan update complains

Scheduled Pinned Locked Moved Spartan
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  • M Offline
    Mi_chael Bronze Member @Kramble
    last edited by 24 Nov 2019, 08:05

    @Kramble

    I never haven’t got a garmin but I know they release a new model every years or two.
    How long they support the old model. They add a new feature or just update a bug fix?

    I 1 Reply Last reply 24 Nov 2019, 09:40 Reply Quote 0
    • I Offline
      isazi Moderator @Mi_chael
      last edited by 24 Nov 2019, 09:40

      @Mi_chael I had plenty of Garmin devices in the past years (Fenix 2, 3, 3HR, 5, 5S, Instinct, Edge 520). They normally release plenty of updates in the first months because when people start buying devices lots of bugs get discovered. After that it slows down, but there are bugfixes and some new features for a 18 months more or less. When a device is surpassed by a newer model, updates decrease to a minimum, basically for serious bugs. This year, surprisingly, there were some top of the line functionalities that were backported to already released devices, e.g. from the Fenix 6 to the Forerunner 945.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 0
      • I Offline
        ink357
        last edited by 24 Nov 2019, 10:23

        I think this is the same for all brands. When you have bought an iphone 6, it is upgraded with the new features of the 7 and the 8, but when the X has come, your device can’t be upgraded… unfortunatly we’ve got the 6…
        In my opinion, the biggest problem is the comunication of Suunto. When the iphone 6 was not able to be upgrade Apple clearly tell that to the users

        F 1 Reply Last reply 24 Nov 2019, 11:04 Reply Quote 2
        • F Offline
          Fenr1r @ink357
          last edited by 24 Nov 2019, 11:04

          @ink357 I think it might be a bit sadder than that. The 6 had pretty solid software through its supported life which ceased just before the upgrade to pain … iOS 13 - not a tragic loss. The SSU lived most of its life far below its capabilities, on highly criticised FW. I’m not sure anyone really ended up frustrated with their 6 when the X came out.

          1 Reply Last reply Reply Quote 1
          • I Offline
            ink357
            last edited by 24 Nov 2019, 11:45

            For sure there is different degree of programmed obsolescence, suunto is at worst … without any communication.
            They can’t say they made a mistake with the SSU but it is the thuth. This is a realy good watch with a shitty battery!
            What is realy new on S9 ? A realy battery to ultra exercise and what else ? Wrist cardio ? Accuracy ? I don’t think, just read the users advice…

            1 Reply Last reply Reply Quote 0
            • N Offline
              Neil Sinar
              last edited by 24 Nov 2019, 21:47

              Honestly, wish I’d stayed with Garmin!! Suunto have shocking software and it is so glitchy!! The watch simply isn’t recognised by SuuntoLink and I’ve done everything I can to update The firmware but my laptop won’t recognise the watch.
              Customer support were less than useless and have said I’ll have to wait 48hours for a response. Sadly experience has taught me it’ll be a week at least.

              Everyone should spread the word that Suunto is crap for software!! I have watches and dive computers from Suunto but the support software is shocking. I’ll never buy this rubbish again if it can’t be correctly supported!!

              S I 2 Replies Last reply 24 Nov 2019, 23:47 Reply Quote 1
              • S Offline
                Shrek3k @Neil Sinar
                last edited by 24 Nov 2019, 23:47

                @Neil-Sinar sorry to hear about your unacceptable experiences with support, which I have experienced in a somehow similar way. As long as there were questions about software or features the (german speaking) support has been useless, too - this forum has been much better, but it is not a substitute. On the other hand Suunto support about any hardware issues has been the best by far that I have ever experienced!
                About the Garmin experiences: not that I am content with the current overall development status of SA, as there is room to improve feature-wise, I have never experienced long term issues with the Suunto software. All activities have been transferred perfectly and completely. And that is not what I experienced with Garmin at all: crappy, buggy watch-software and on the smartphone, too, losing quite some data, so I am rather happy, that I changed back to Suunto again after a 1,5 year stint with Garmin.
                This is just my 2 cents and add another perspective. And I am no ‘Suunto fanboy’ as you might recognize in my other posts, and I am very interested in other alternatives and developments, but these simply are my experiences.

                using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                OS - Android 15/Pixel Pro 7

                1 Reply Last reply Reply Quote 1
                • I Offline
                  isazi Moderator @Neil Sinar
                  last edited by isazi 25 Nov 2019, 07:08

                  @Neil-Sinar I respect your opinion, although my experience is different, but I ask you to be polite on this forum, and in general in any public space.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 3
                  • A Offline
                    auxina
                    last edited by 25 Nov 2019, 07:57

                    A doubt.
                    Is the FW update necessary to have a training planner?
                    In SSU.
                    Thanks!

                    S9B Titanium Iron Man
                    2.26.8

                    D 1 Reply Last reply 25 Nov 2019, 08:26 Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @auxina
                      last edited by 25 Nov 2019, 08:26

                      @auxina no

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      A 1 Reply Last reply 25 Nov 2019, 08:34 Reply Quote 1
                      • A Offline
                        auxina @Dimitrios Kanellopoulos
                        last edited by 25 Nov 2019, 08:34

                        @Dimitrios-Kanellopoulos
                        There is hope for SSU and for me. ☺

                        S9B Titanium Iron Man
                        2.26.8

                        D 1 Reply Last reply 25 Nov 2019, 08:56 Reply Quote 1
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @auxina
                          last edited by 25 Nov 2019, 08:56

                          @auxina there are a lot of things on those watches that will be enabled with just an app update

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          C A J 3 Replies Last reply 25 Nov 2019, 08:59 Reply Quote 5
                          • C Offline
                            cosme.costa @Dimitrios Kanellopoulos
                            last edited by 25 Nov 2019, 08:59

                            @Dimitrios-Kanellopoulos Some advance, please?? 😇

                            S 1 Reply Last reply 25 Nov 2019, 09:11 Reply Quote 1
                            • A Offline
                              auxina @Dimitrios Kanellopoulos
                              last edited by 25 Nov 2019, 09:00

                              @Dimitrios-Kanellopoulos
                              Great news.
                              I think the Spartan FW can improve with SUapp

                              S9B Titanium Iron Man
                              2.26.8

                              1 Reply Last reply Reply Quote 1
                              • S Offline
                                sartoric Moderator @cosme.costa
                                last edited by 25 Nov 2019, 09:11

                                @cosmecosta
                                at least

                                • HR Monitoring to app
                                • POI
                                • Training plans

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 14 - One UI 6.1
                                Suunto App Android 5.2.5 beta
                                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                D 1 Reply Last reply 25 Nov 2019, 18:42 Reply Quote 4
                                • J Offline
                                  jsuarez Bronze Member @Dimitrios Kanellopoulos
                                  last edited by 25 Nov 2019, 17:51

                                  @Dimitrios-Kanellopoulos Suunto App on steroids…!!! Tell us more 👂

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    DavorP @sartoric
                                    last edited by 25 Nov 2019, 18:42

                                    @sartoric said in Spartan update complains:

                                    @cosmecosta
                                    at least

                                    • HR Monitoring to app
                                    • POI
                                    • Training plans

                                    +Vo2 max

                                    1 Reply Last reply Reply Quote 1
                                    • B Offline
                                      BobMiles Bronze Member
                                      last edited by BobMiles 25 Nov 2019, 20:56

                                      I’m sorry but you have kept users hoping since the release of the spartan line. Back then all we could hope for was to get basic functionality, as the watch was so far away from those marketing renders (e.g. the compass face, the color indicators…) and then the watch kept crashing during activities, which was not fixed for quite a while.
                                      People bought the watch, confident that they’d get a continuation of the ambit series with additional features.
                                      What they got is that you kept them hoping and waiting for what would be even less than the Ambit3 capabilities.
                                      And now you keep them hoping to get basic fitness tracking. After years.

                                      It’s just sad.

                                      I don’t like Garmin as a company, but they have all the features you keep users hoping for by dropping those tiny bits of information.
                                      Just be honest to your users, communicate what’s planned and what not.

                                      1 Reply Last reply Reply Quote 12
                                      • C Offline
                                        carlo rocca @Dimitrios Kanellopoulos
                                        last edited by 29 Nov 2019, 19:37

                                        @Dimitrios-Kanellopoulos ok, but the Spartan is still sold

                                        D 1 Reply Last reply 29 Nov 2019, 19:45 Reply Quote 0
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @carlo rocca
                                          last edited by Dimitrios Kanellopoulos 29 Nov 2019, 19:45

                                          @carlo-rocca and what’s up with that?

                                          The unit is sold for what it does. Its a watch. Why would it need updates?

                                          I am not saying it shouldn’t get, but personally if I would buy any watch it doesn’t come hand in hand with updates. Just saying and again dont get me wrong. I am against Suunto stopping the Spartan updates , but that doesn’t mean that it’s completely illogical or most important that it’s not a good device. I would train with a SSU anytime. Been my buddy at life since 2016. That it doesn’t get updates means that it doesn’t get any better and I DO KNOW IT HURTS, but again it doesn’t mean it’s a bad watch.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          C 1 Reply Last reply 29 Nov 2019, 21:40 Reply Quote 3
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