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    Continued Incorrect Ascent Readings

    Scheduled Pinned Locked Moved Suunto 9
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @Nick Vlahandreas
      last edited by

      @Nick-Vlahandreas I do see the issue on your data.

      The general profile looks well.

      However zooming you can see some dips and hights that add to your activity ascent and descent.

      The reported ascent from the watch is ~1300 wile the true one should be 500-600

      2 Questions:

      • Where do you place the watch?
      • Was it raining?
      • Do you always have this issue or just sometimes (even if sometimes it’s many times)

      Ok those where 3 questions 😄

      Community Manager / Admin @Suunto
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      • Nick VlahandreasN Offline
        Nick Vlahandreas
        last edited by

        Thanks for looking at it so quickly.

        To answer your questions:

        1. On my left wrist.
        2. Beauttiful sunny stable day.
        3. Always happens. Has been happening since Nov 19, otherwise the watch worked perfectly.
        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Nick Vlahandreas
          last edited by

          @Nick-Vlahandreas we didn’t push anything that affects the altitude. Typically people here complain for undercounting ascent.

          I assume it’s the baro model correct?

          Community Manager / Admin @Suunto
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          • Nick VlahandreasN Offline
            Nick Vlahandreas
            last edited by

            Yes, its the baro model and its brand new from warranty.

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Nick Vlahandreas
              last edited by

              @Nick-Vlahandreas Roger that.

              3 solutions.

              • One is my suspicion : Dirty / blocked sensor
              • Two is the way you wear the watch, with biking eg when you stand, the sensor holes get blocked and pressure increases , thus those dips happen.
              • Three ask for a replacement and I ll put a note to replace the unit

              For 1.

              Let the watch soak for 10minutes on lukewarm water. Take it out, and flush under the tap the pressure sensor holes. Make sure you see water coming in and out. Repeat this 3 times. Test afterwards. You can test this via a normal walking activity.

              For 2

              On your next bike ride:

              • USe a buff behind the watch (where the pressure holes are) so skin wont go there in case you push up on the bike. Or change position. You can mount it for example on the bike. A. quick mount can be done via the foam of the box (no need to buy) like the screenshot I ll attach on the end of this comment.

              For 3

              If all the above fail , I can help asking for a replacement for you.

              TIPS how to create a 0 cost mount from the Suunto box:

              Cut this hole on the foam part of the box
              d00cdcb6-4fa4-4487-99f9-e874e430c584-image.png
              e9acc94a-7db3-4261-a7b1-a1cb1394dfd2-image.png
              c0b0afa1-3448-4899-a8b8-bbda6f907998-image.png

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • Nick VlahandreasN Offline
                Nick Vlahandreas
                last edited by

                Thanks Dimitrios.

                I can rule out 1 and 2 as I’ve alwways worn my watch on this hand and had no issues for a year. Secondly, the watch is brand new and the sensors are no dirty.

                So, I’d be more than grateful if you can help me out with another new unit.

                Regards,

                Nick

                Dimitrios KanellopoulosD zvonejanZ freeheelerF 3 Replies Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Nick Vlahandreas
                  last edited by

                  @Nick-Vlahandreas I do see those dips there so please first give a chance to rule those out please. Even if the watch is new , this can happen typically when eg shower foam / soap condenses.

                  That said, if you insist, open a case normally though support (support@suunto.com) and pm me the case number.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
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                  • zvonejanZ Offline
                    zvonejan Bronze Member @Nick Vlahandreas
                    last edited by

                    @Nick-Vlahandreas said in Continued Incorrect Ascent Readings:

                    Thanks Dimitrios.

                    I can rule out 1 and 2 as I’ve alwways worn my watch on this hand and had no issues for a year. Secondly, the watch is brand new and the sensors are no dirty.

                    So, I’d be more than grateful if you can help me out with another new unit.

                    Regards,

                    Nick

                    This is not normal. And your second watch!!?? It is got to be something with your setting. Do you use altimeter, barometer or automatic mode for altitude?

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @zvonejan
                      last edited by

                      @zvonejan those are not used anymore 😕

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
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                      N zvonejanZ 2 Replies Last reply Reply Quote 0
                      • N Offline
                        nseslija Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos enlighten me about this please, even if a MC is used?

                        Ambit 2S
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                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                        • zvonejanZ Offline
                          zvonejan Bronze Member @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos said in Continued Incorrect Ascent Readings:

                          @zvonejan those are not used anymore 😕

                          ups :). yes only in movescount and ambit 3. sorry

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @nseslija
                            last edited by

                            @nseslija he uses Suunto app

                            Community Manager / Admin @Suunto
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                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @zvonejan
                              last edited by

                              @zvonejan also S+Spartans but it’s no longer needed. (Altitude is the best option atm)

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • N Offline
                                nseslija Bronze Member @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos ok, thanks, I was wondering if this is still around for SA use only…

                                Ambit 2S
                                Ambit 3 Peak
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                                Suunto Vertical Ti Solar

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                                • zvonejanZ Offline
                                  zvonejan Bronze Member @Dimitrios Kanellopoulos
                                  last edited by zvonejan

                                  @Dimitrios-Kanellopoulos said in Continued Incorrect Ascent Readings:

                                  @zvonejan also S+Spartans but it’s no longer needed. (Altitude is the best option atm)

                                  Watch measure air presure and shows that like altitude. We all know that air preasure changes can came from 2 sides ( altitude, barometric changes). So if you run around stadium, suunto 9 can show you altitude changes, which is ridiculous. On ambit you just set to barometer and all changes are consider as weather changes and that is 100% correct. Am I wrong, Dimitri? 🙂

                                  sartoricS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                                  • sartoricS Offline
                                    sartoric Moderator @zvonejan
                                    last edited by sartoric

                                    @zvonejan said in Continued Incorrect Ascent Readings:

                                    2 sides ( altitude, barometric changes)

                                    actually, barometric changes (the sensor is a barometer) will be interpreted as altitude or weather changes.

                                    For Ambit (and in the past for Spartans+S in MC) you can set in which way sensor data must be used.
                                    Readings are 100% correct if you set this option correctly 😁
                                    Now on Spartans+S this option is “always” set to automatic and switches based on the other data

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                                    • zvonejanZ Offline
                                      zvonejan Bronze Member @sartoric
                                      last edited by

                                      @sartoric said in Continued Incorrect Ascent Readings:

                                      @zvonejan said in Continued Incorrect Ascent Readings:

                                      Readings are 100% correct if you set this option correctly 😁

                                      Only on stadium with barometer mode. If you set watch to altitude or automatic mode and run trail running, there is no guarantee, that all ascent difference is from altitude (some percentage is definitelly from weather changes). Only for old suunto watches of course

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                                      • sartoricS Offline
                                        sartoric Moderator @zvonejan
                                        last edited by

                                        @zvonejan
                                        Well, yes, if you do trail running in “alti” mode and the weather is rapidly changing too the result could be distorted

                                        SVTS - 2.40.38
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                                        • freeheelerF Offline
                                          freeheeler @Nick Vlahandreas
                                          last edited by

                                          @Nick-Vlahandreas
                                          try Dimitrios’ suggestion with the buff…
                                          I can write books about wrong readings when the strap is too tight or when the wrist position pushes the watch against the arm e.g. during gym workouts etc

                                          living sideways

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                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager @zvonejan
                                            last edited by

                                            @zvonejan no you are absolutely right. Not only for that sport of course. If I recall correct (will check that for you) the track and field mode has that set for you. Of course to have some customization (ability to select) is welcome. I wont argue.

                                            That said, have you used the track and field mode and got asc/desc values ?

                                            Community Manager / Admin @Suunto
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