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    Syncing problems Ambit3 with iPhone11

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    • patterbtP Offline
      patterbt
      last edited by

      This entire thread makes me quite concerned about my own A3P. I have many many suunto watches (I am a tester) and my A3P is one of the faves and still what I consider my most reliable for GPS accuracy on tough trails. I also am an iphone user, and have an older model (iphone 6S), and still have the old movescount app installed. The last time I used the A3P, which was last October after my 50K race; it worked fine syncing the A3P to MC ios. But now I am planning to upgrade my phone, either to the upcoming iphone 9 or perhaps some version of Pixel.

      It sounds like I will need to keep my old 6S around just to be able to sync data from the A3P, unless I want to use the USB cable every time.

      I also wonder if this same problem plagues newer android phones with the newest Suunto app, does anyone know?

      isaziI Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @patterbt
        last edited by

        @patterbt according to the forum, Android is seeing much less problems that iOS.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @patterbt
          last edited by

          @patterbt your ambit 3 will be able to sync via cable as well.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          B 1 Reply Last reply Reply Quote 0
          • entropia437E Offline
            entropia437 @Maryn
            last edited by

            @Maryn said in Syncing problems Ambit3 with iPhone11:

            @entropia437 try kill other sync apps.
            On ios 13 (iphone XR) I need to stop working polar flow in the background then it is starting to sync with Ambit 3 P.

            Thanks but I dont have any sync app working!

            1 Reply Last reply Reply Quote 0
            • JMOppenheimJ Offline
              JMOppenheim
              last edited by

              Pity to hear so many people having the same issue without proper responses from Suunto. Maybe need to change brands.

              ? ? 2 Replies Last reply Reply Quote 0
              • ? Offline
                A Former User @JMOppenheim
                last edited by

                @JMOppenheim in Suunto defence, I think the problem is more related to iOS 13. Can’t remember having issues with bluetooth sync prior to iOS 13.

                MarynM 1 Reply Last reply Reply Quote 2
                • MarynM Offline
                  Maryn Silver Members @Guest
                  last edited by

                  @andrasveres my A3P sync works with SA as well as with MC app. Ios 13, iphone Xr

                  Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                  ? 1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @Maryn
                    last edited by A Former User

                    @Maryn mine too, but sometimes my settings will sync only after a couple of tries in Movescount App (I’m not using the Suunto App yet).

                    1 Reply Last reply Reply Quote 0
                    • P Offline
                      pcarval
                      last edited by

                      Hi Guys,
                      I have found a way to sync my ambit 3 with the Suunto App with IOS 13.
                      I have installed it on my Ipad then sync the watch with the Ipad and then you have your move on your Iphone 11.
                      The App on the Ipad is hughly but it works
                      Just hope the fix for Iphone will be available soon

                      MarynM M 2 Replies Last reply Reply Quote 0
                      • MarynM Offline
                        Maryn Silver Members @pcarval
                        last edited by

                        @pcarval I wouldn’t expect a quick fix 🙂

                        Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          mbray @pcarval
                          last edited by

                          @pcarval I just unpaired with my iPhone 11 iOS 13 and repaired with my iPad iOS 12.4.5 and it synced quickly and totally with my Ambit3V. Solution found.

                          vr2udtV 1 Reply Last reply Reply Quote 1
                          • vr2udtV Offline
                            vr2udt Bronze Member @mbray
                            last edited by

                            @mbray So apparently iOS 13 is part of the reason of the rusty sync. Unfortunately all my iOS devices are version 13.x now. Like others have reported syncing the A3P with SA is much slower than the more recent models, when it can be successfully paired.
                            Another observation, unpairing/pairing between different watches for Spartan/S9/S5 is just like a click, but for the A3P I typically had to try many times (unpair from watch, forget device in the phone, blue tooth off and on, and with luck it will pair successfully again), so I ended up leaving a dedicated iPhone 6S (iOS 13.3) to permanently pairing with it. So far it works, including the AGPS/SGEE updates, depite the slow activity sync speed.

                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @vr2udt
                              last edited by Brad_Olwin

                              @vr2udt @mbray @JohanT I have an iPhone X with iOS 13 and no issues syncing A3P. Sync speed appears similar to my S9. Not sure it is simply iOS 13. Make sure you are using the latest SA beta. Perhaps iPhone 11 related but I would doubt that.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              vr2udtV MarynM 2 Replies Last reply Reply Quote 0
                              • vr2udtV Offline
                                vr2udt Bronze Member @Brad_Olwin
                                last edited by

                                @Brad_Olwin thanks and will try the latest SA

                                1 Reply Last reply Reply Quote 0
                                • MILO83M Offline
                                  MILO83
                                  last edited by

                                  I own an iPhone 11 and an iPad Air 2. Both on the latest iOS. My Ambit 3 has a lot less (or none) problems syncing with the iPad. Syncing moves over one hour long with the iPhone is almost impossible (shorter moves kind of sync after a couple of tries). There has to be a problem with the iPhone 11 hardware, drivers or a phone specific iOS feature in combination with the SA.

                                  1 Reply Last reply Reply Quote 0
                                  • MarynM Offline
                                    Maryn Silver Members @Brad_Olwin
                                    last edited by

                                    @Brad_Olwin all sync issues on iphone are related to latest iphone generation.

                                    Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @Maryn
                                      last edited by

                                      @Marcin-Byrtek Thanks for the info, that is quite bizarre as the firmware should be very similar.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 1
                                      • entropia437E Offline
                                        entropia437
                                        last edited by

                                        Suunto still does not provide any solution to Ambit3 Peak pairing problem with iPhone 11Pro with IOS13.
                                        Worst of all, it ignores the bracket.
                                        Very disappointed are Suunto. My next watch will not be from this brand.

                                        isaziI L 2 Replies Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @entropia437
                                          last edited by

                                          @entropia437 what if the solution is that there is no solution, and that Apple changed something in their Bluetooth implementation in new phones that is not compatible with older devices?

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          PrenjP entropia437E 2 Replies Last reply Reply Quote 0
                                          • PrenjP Offline
                                            Prenj @isazi
                                            last edited by

                                            @isazi said in Syncing problems Ambit3 with iPhone11:

                                            @entropia437 what if the solution is that there is no solution, and that Apple changed something in their Bluetooth implementation in new phones that is not compatible with older devices?

                                            Entirely possible, but has there been an official statement about this from suunto? No? Do they not know or just don’t care? Anyway they are sending bad message to it’s current and possible (or not) future customers.

                                            Suunto Race

                                            isaziI 1 Reply Last reply Reply Quote 0
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