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    Software update 2.11.38 for S5/S9

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    • surfboomerangS Offline
      surfboomerang @nseslija
      last edited by

      @nseslija I will try to hard-reset the watch tomorrow. See if that solves the issue

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      OnePlus Nord 4

      N Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
      • N Offline
        nseslija Bronze Member @Guest
        last edited by

        @mountainChris Between upgrade and clean install I will always choose clean install… this things can happen…If it is an upgrade issue at all… 😀
        Regarding the S9B… yes, it is a good watch, accurate and reliable , I really like it…

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        • N Offline
          nseslija Bronze Member @surfboomerang
          last edited by

          @surfboomerang I am still not sure if it’s the hard reset that changes things for the better. If it is not a bother for you give it a try…

          Ambit 2S
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          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @surfboomerang
            last edited by

            @surfboomerang no hard reset is needed to improve GPS etc. That is placebo

            Community Manager / Admin @Suunto
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            surfboomerangS 1 Reply Last reply Reply Quote 1
            • surfboomerangS Offline
              surfboomerang @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos Ok, thanks… saves me a lot of time 🙂

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              OnePlus Nord 4

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @surfboomerang
                last edited by

                @surfboomerang yup buddy no need todo. However, a soft reset aka reboot could help in case anything in the system is going wonkers.

                A reboot wipes the GPS’s chips internal memery of AGPS data and it’s own cache.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
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                • J Offline
                  johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                  last edited by johann.fuehrer

                  @Dimitrios-Kanellopoulos how do I force an update of the AGPS data (i.e. after a soft reset)? Sync with Suunto App, “Soak” data from the satellites by going into prestart mode for some xxx minutes (12.5 minutes I think to remember is the minimum possible - checked: https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/)?

                  EgikaE 1 Reply Last reply Reply Quote 0
                  • EgikaE Offline
                    Egika Platinum Member @johann.fuehrer
                    last edited by

                    @johann-fuehrer yes. Sync with the app. After transferring the AGPS data to the watch, the watch needs a few minutes to unzip the data and have it ready to use.

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                    • vr2udtV Offline
                      vr2udt Bronze Member @Guest
                      last edited by

                      @mountainChris Thanks for the tip. That might also explain why my average OHR is lower when cycling than running. Will try the wristband next time.

                      Rob33R 1 Reply Last reply Reply Quote 0
                      • Rob33R Offline
                        Rob33 Bronze Member @vr2udt
                        last edited by Rob33

                        @nseslija , @Dimitrios-Kanellopoulos
                        What is the difference between reset and restart?
                        hard reset = new installation of fw
                        restart = 12 s top right button
                        That’s right?

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                        • PavlasP Away
                          Pavlas
                          last edited by

                          Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

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                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Rob33
                            last edited by

                            @Rob33 correct

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                            Rob33R 1 Reply Last reply Reply Quote 0
                            • J Offline
                              Jonathan Schwarz Bronze Member @Pavlas
                              last edited by

                              @Pavlas said in Software update 2.11.38 for S5/S9:

                              Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

                              I think you can add a custom graph for altitude in the custom sport profiles. But I agree - extending the timeline of the HR/altitude/other graphs from 5min to the workout duration would be great!!! They are pretty much useless as they are now 😢 The last 5min isn’t very useable data - especially with altitude

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                              • Rob33R Offline
                                Rob33 Bronze Member @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos If I understood correctly, it might be interesting to restart to get better GPS accuracy, but a reset should have no effect?

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Rob33
                                  last edited by

                                  @Rob33 yes correct.

                                  Community Manager / Admin @Suunto
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                                  https://instagram.com/dimitrioskanellopoulos
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                                  freeheelerF 1 Reply Last reply Reply Quote 0
                                  • freeheelerF Offline
                                    freeheeler @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos
                                    this HR and GPS lock bug is still there after doing settings in startscreen…

                                    15857506599863521878522293218413.jpg

                                    living sideways

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 2
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @freeheeler
                                      last edited by

                                      @TELE-HO I am not seeing this with the latest firmware. I will pay closer attention to this today though.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      freeheelerF inkognitoI 2 Replies Last reply Reply Quote 0
                                      • freeheelerF Offline
                                        freeheeler @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin
                                        try this:
                                        select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                                        living sideways

                                        Brad_OlwinB 1 Reply Last reply Reply Quote 1
                                        • inkognitoI Offline
                                          inkognito Platinum Member @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin @TELE-HO I confirm the bug is still present 😞

                                          SV: fingers crossed :D
                                          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                          Despite some pretty bad luck, I still love Suunto!

                                          1 Reply Last reply Reply Quote 1
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @freeheeler
                                            last edited by

                                            @TELE-HO said in Software update 2.11.38 for S5/S9:

                                            @Brad_Olwin
                                            try this:
                                            select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                                            Ok, I did not do the route navigation…forgot that. I reported this and the bug is still open so not fixed yet.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            1 Reply Last reply Reply Quote 4
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