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Software update 2.11.38 for S5/S9

Scheduled Pinned Locked Moved Watches
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  • R Offline
    Rob33 Bronze Member @vr2udt
    last edited by Rob33 31 Mar 2020, 09:27

    @nseslija , @Dimitrios-Kanellopoulos
    What is the difference between reset and restart?
    hard reset = new installation of fw
    restart = 12 s top right button
    That’s right?

    D 1 Reply Last reply 31 Mar 2020, 10:32 Reply Quote 0
    • P Offline
      Pavlas
      last edited by 31 Mar 2020, 09:42

      Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

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      J 1 Reply Last reply 31 Mar 2020, 13:59 Reply Quote 3
      • D Offline
        Dimitrios Kanellopoulos Community Manager @Rob33
        last edited by 31 Mar 2020, 10:32

        @Rob33 correct

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        R 1 Reply Last reply 1 Apr 2020, 11:02 Reply Quote 0
        • J Offline
          Jonathan Schwarz Bronze Member @Pavlas
          last edited by 31 Mar 2020, 13:59

          @Pavlas said in Software update 2.11.38 for S5/S9:

          Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

          I think you can add a custom graph for altitude in the custom sport profiles. But I agree - extending the timeline of the HR/altitude/other graphs from 5min to the workout duration would be great!!! They are pretty much useless as they are now 😢 The last 5min isn’t very useable data - especially with altitude

          Suunto Race Steel All Black -
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          1 Reply Last reply Reply Quote 1
          • R Offline
            Rob33 Bronze Member @Dimitrios Kanellopoulos
            last edited by 1 Apr 2020, 11:02

            @Dimitrios-Kanellopoulos If I understood correctly, it might be interesting to restart to get better GPS accuracy, but a reset should have no effect?

            D 1 Reply Last reply 1 Apr 2020, 11:14 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Rob33
              last edited by 1 Apr 2020, 11:14

              @Rob33 yes correct.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              F 1 Reply Last reply 1 Apr 2020, 14:18 Reply Quote 0
              • F Offline
                freeheeler @Dimitrios Kanellopoulos
                last edited by 1 Apr 2020, 14:18

                @Dimitrios-Kanellopoulos
                this HR and GPS lock bug is still there after doing settings in startscreen…

                15857506599863521878522293218413.jpg

                living sideways

                B 1 Reply Last reply 1 Apr 2020, 14:58 Reply Quote 2
                • B Offline
                  Brad_Olwin Moderator @freeheeler
                  last edited by 1 Apr 2020, 14:58

                  @TELE-HO I am not seeing this with the latest firmware. I will pay closer attention to this today though.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  F I 2 Replies Last reply 1 Apr 2020, 16:27 Reply Quote 0
                  • F Offline
                    freeheeler @Brad_Olwin
                    last edited by 1 Apr 2020, 16:27

                    @Brad_Olwin
                    try this:
                    select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                    living sideways

                    B 1 Reply Last reply 1 Apr 2020, 17:47 Reply Quote 1
                    • I Offline
                      inkognito Platinum Member @Brad_Olwin
                      last edited by 1 Apr 2020, 16:31

                      @Brad_Olwin @TELE-HO I confirm the bug is still present 😞

                      SV: fingers crossed :D
                      S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                      Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                      Despite some pretty bad luck, I still love Suunto!

                      1 Reply Last reply Reply Quote 1
                      • B Offline
                        Brad_Olwin Moderator @freeheeler
                        last edited by 1 Apr 2020, 17:47

                        @TELE-HO said in Software update 2.11.38 for S5/S9:

                        @Brad_Olwin
                        try this:
                        select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                        Ok, I did not do the route navigation…forgot that. I reported this and the bug is still open so not fixed yet.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 4
                        • C Offline
                          cosme.costa
                          last edited by 14 May 2020, 05:27

                          I think I found a small bug in this firmware version, at least for the S9.

                          I always use the watch face that you can see in the pictures. Today has been the second time with this firmware version that I’ve lost the outer ring indicating the daily and nightly periods. As the first time I only recover the ring doing a soft reset, reloading the watch face or changing it for another one and then switching back has not recovered the ring, only the soft reset.

                          I have been using this watch face for over 2 years, with the SSU and with the S9B and only have face this with this version of firmware.

                          Maybe it is me, but I also have the feeling that this firmware has made the watch slower too.

                          IMG_20200514_063104486.jpg
                          IMG_20200514_071440480.jpg

                          E B 2 Replies Last reply 14 May 2020, 07:44 Reply Quote 2
                          • E Offline
                            Egika Platinum Member @cosme.costa
                            last edited by 14 May 2020, 07:44

                            @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                            Get a GPS lock by starting a training or in navigation mode.

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
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                            C 1 Reply Last reply 14 May 2020, 07:59 Reply Quote 2
                            • C Offline
                              cosme.costa @Egika
                              last edited by 14 May 2020, 07:59

                              @Egika said in Software update 2.11.38 for S5/S9:

                              @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                              Get a GPS lock by starting a training or in navigation mode.

                              I know this, as I have said I’ve been using this watch face for almost 2 years now. Besides, photo at 6:31 is just after getting GPS lock, then playing a little bit with the watch faces and later the soft reset, even more yesterday I did two activities with GPS. As I said the problem has happened to me twice with this firmware and never with the previous, not in the S9 nor with the SSU.

                              1 Reply Last reply Reply Quote 0
                              • B Offline
                                Brad_Olwin Moderator @cosme.costa
                                last edited by 14 May 2020, 12:25

                                @cosmecosta Anything you think might be causing this? I use this watch face a lot too. If you can replicate it, I will try as well and can file a bug report. To date I have not seen this happen but it should not happen based on your description.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                C 1 Reply Last reply 14 May 2020, 13:48 Reply Quote 1
                                • L Offline
                                  Likarnik Bronze Member
                                  last edited by 14 May 2020, 13:17

                                  Happened to me a few days ago too. I think it was just a glitch. Also HR and resources data was missing. I rebooted and everything was ok. Don’t know how it happened, nothing special. I will report if happens again.

                                  1 Reply Last reply Reply Quote 1
                                  • C Offline
                                    cosme.costa @Brad_Olwin
                                    last edited by 14 May 2020, 13:48

                                    @Brad_Olwin Thanks for the interest. I do not know what triggers this bit knowing that @Likarnik has also suffered it makes me feel that really is there something.

                                    As I said this is the second time that has happened to me, and I noticed it because this morning I wanted to go for a run and I always check the sunrise time trying to avoid the headlamp. Between the first time that has happened and this one 3/4 weeks have passed. And the first time I also thought that was a glitch.

                                    I haven’t check HR and resources because I don’t use them. I will try report if it happens again.

                                    1 Reply Last reply Reply Quote 0
                                    • C Offline
                                      cosme.costa
                                      last edited by 16 Jul 2020, 06:43

                                      Again I have the same problem I lost the sunrise/sunset outer ring in the watch face, and I have to soft reset the watch to recover it. This time I was more observant and It happened as follow:

                                      1.- Did my run as usual and without problems
                                      2.- When I finished the run, the watch was extremely slow to load the screen with the autolaps info, the second screen after saving a move.
                                      3.- Then the watch was unable to connect to SA til I did the soft reset.
                                      4.- After the soft reset everything is as it should

                                      This is the 5th time that I need to do a soft reset for the same issue. I start to believe that the disappearance of the outer ring is the consequence of the real bug. @Łukasz-Szmigiel had similar issues with his S5.
                                      @Dimitrios-Kanellopoulos did Suunto acknowledge this bug? I’m open to do the tests you need to find it. Or maybe I need to do a hard reset of the watch?

                                      Łukasz SzmigielŁ D 2 Replies Last reply 16 Jul 2020, 07:35 Reply Quote 1
                                      • Łukasz SzmigielŁ Offline
                                        Łukasz Szmigiel @cosme.costa
                                        last edited by 16 Jul 2020, 07:35

                                        @cosmecosta do you have a hr belt? It might be a coincidence but I’ve had this bug happen to me after I started testing H7.

                                        S9PP 2.40.38

                                        C 1 Reply Last reply 16 Jul 2020, 07:50 Reply Quote 1
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @cosme.costa
                                          last edited by 16 Jul 2020, 07:44

                                          @cosmecosta I never heard of this.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          C 1 Reply Last reply 16 Jul 2020, 07:58 Reply Quote 0
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