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    Software update 2.11.38 for S5/S9

    Scheduled Pinned Locked Moved Watches
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    • EgikaE Online
      Egika Platinum Member @johann.fuehrer
      last edited by

      @johann-fuehrer yes. Sync with the app. After transferring the AGPS data to the watch, the watch needs a few minutes to unzip the data and have it ready to use.

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - Titanium Courtney
      Run Lime

      1 Reply Last reply Reply Quote 0
      • vr2udtV Offline
        vr2udt Bronze Member @Guest
        last edited by

        @mountainChris Thanks for the tip. That might also explain why my average OHR is lower when cycling than running. Will try the wristband next time.

        Rob33R 1 Reply Last reply Reply Quote 0
        • Rob33R Offline
          Rob33 Bronze Member @vr2udt
          last edited by Rob33

          @nseslija , @Dimitrios-Kanellopoulos
          What is the difference between reset and restart?
          hard reset = new installation of fw
          restart = 12 s top right button
          That’s right?

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • PavlasP Offline
            Pavlas
            last edited by

            Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

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            J 1 Reply Last reply Reply Quote 3
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Rob33
              last edited by

              @Rob33 correct

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              Rob33R 1 Reply Last reply Reply Quote 0
              • J Offline
                Jonathan Schwarz Bronze Member @Pavlas
                last edited by

                @Pavlas said in Software update 2.11.38 for S5/S9:

                Are you planning to add a custom display with green altitude graph for workout? Now I can only add a red graph for altitude (designed for HR graph) that shows the last few minutes? I would like to see the graph of altitude over the last 2 hours for example. How it worked for Suunto Ambit3 Peak or Ambit2. Thank you!

                I think you can add a custom graph for altitude in the custom sport profiles. But I agree - extending the timeline of the HR/altitude/other graphs from 5min to the workout duration would be great!!! They are pretty much useless as they are now 😢 The last 5min isn’t very useable data - especially with altitude

                Suunto Race Steel All Black -
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                1 Reply Last reply Reply Quote 1
                • Rob33R Offline
                  Rob33 Bronze Member @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos If I understood correctly, it might be interesting to restart to get better GPS accuracy, but a reset should have no effect?

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Rob33
                    last edited by

                    @Rob33 yes correct.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    freeheelerF 1 Reply Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos
                      this HR and GPS lock bug is still there after doing settings in startscreen…

                      15857506599863521878522293218413.jpg

                      living sideways

                      Brad_OlwinB 1 Reply Last reply Reply Quote 2
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @freeheeler
                        last edited by

                        @TELE-HO I am not seeing this with the latest firmware. I will pay closer attention to this today though.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        freeheelerF inkognitoI 2 Replies Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @Brad_Olwin
                          last edited by

                          @Brad_Olwin
                          try this:
                          select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                          living sideways

                          Brad_OlwinB 1 Reply Last reply Reply Quote 1
                          • inkognitoI Offline
                            inkognito Platinum Member @Brad_Olwin
                            last edited by

                            @Brad_Olwin @TELE-HO I confirm the bug is still present 😞

                            SV: fingers crossed :D
                            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                            Despite some pretty bad luck, I still love Suunto!

                            1 Reply Last reply Reply Quote 1
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @freeheeler
                              last edited by

                              @TELE-HO said in Software update 2.11.38 for S5/S9:

                              @Brad_Olwin
                              try this:
                              select intensity HR zones (and select zones), route navigation, wrist HR off… and go back to start screen

                              Ok, I did not do the route navigation…forgot that. I reported this and the bug is still open so not fixed yet.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              1 Reply Last reply Reply Quote 4
                              • cosme.costaC Offline
                                cosme.costa
                                last edited by

                                I think I found a small bug in this firmware version, at least for the S9.

                                I always use the watch face that you can see in the pictures. Today has been the second time with this firmware version that I’ve lost the outer ring indicating the daily and nightly periods. As the first time I only recover the ring doing a soft reset, reloading the watch face or changing it for another one and then switching back has not recovered the ring, only the soft reset.

                                I have been using this watch face for over 2 years, with the SSU and with the S9B and only have face this with this version of firmware.

                                Maybe it is me, but I also have the feeling that this firmware has made the watch slower too.

                                IMG_20200514_063104486.jpg
                                IMG_20200514_071440480.jpg

                                EgikaE Brad_OlwinB 2 Replies Last reply Reply Quote 2
                                • EgikaE Online
                                  Egika Platinum Member @cosme.costa
                                  last edited by

                                  @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                                  Get a GPS lock by starting a training or in navigation mode.

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - Titanium Courtney
                                  Run Lime

                                  cosme.costaC 1 Reply Last reply Reply Quote 2
                                  • cosme.costaC Offline
                                    cosme.costa @Egika
                                    last edited by

                                    @Egika said in Software update 2.11.38 for S5/S9:

                                    @cosmecosta the Ring will only be shown, if the watch knows it’s position.
                                    Get a GPS lock by starting a training or in navigation mode.

                                    I know this, as I have said I’ve been using this watch face for almost 2 years now. Besides, photo at 6:31 is just after getting GPS lock, then playing a little bit with the watch faces and later the soft reset, even more yesterday I did two activities with GPS. As I said the problem has happened to me twice with this firmware and never with the previous, not in the S9 nor with the SSU.

                                    1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @cosme.costa
                                      last edited by

                                      @cosmecosta Anything you think might be causing this? I use this watch face a lot too. If you can replicate it, I will try as well and can file a bug report. To date I have not seen this happen but it should not happen based on your description.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      cosme.costaC 1 Reply Last reply Reply Quote 1
                                      • L Offline
                                        Likarnik Bronze Member
                                        last edited by

                                        Happened to me a few days ago too. I think it was just a glitch. Also HR and resources data was missing. I rebooted and everything was ok. Don’t know how it happened, nothing special. I will report if happens again.

                                        1 Reply Last reply Reply Quote 1
                                        • cosme.costaC Offline
                                          cosme.costa @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin Thanks for the interest. I do not know what triggers this bit knowing that @Likarnik has also suffered it makes me feel that really is there something.

                                          As I said this is the second time that has happened to me, and I noticed it because this morning I wanted to go for a run and I always check the sunrise time trying to avoid the headlamp. Between the first time that has happened and this one 3/4 weeks have passed. And the first time I also thought that was a glitch.

                                          I haven’t check HR and resources because I don’t use them. I will try report if it happens again.

                                          1 Reply Last reply Reply Quote 0
                                          • cosme.costaC Offline
                                            cosme.costa
                                            last edited by

                                            Again I have the same problem I lost the sunrise/sunset outer ring in the watch face, and I have to soft reset the watch to recover it. This time I was more observant and It happened as follow:

                                            1.- Did my run as usual and without problems
                                            2.- When I finished the run, the watch was extremely slow to load the screen with the autolaps info, the second screen after saving a move.
                                            3.- Then the watch was unable to connect to SA til I did the soft reset.
                                            4.- After the soft reset everything is as it should

                                            This is the 5th time that I need to do a soft reset for the same issue. I start to believe that the disappearance of the outer ring is the consequence of the real bug. @Łukasz-Szmigiel had similar issues with his S5.
                                            @Dimitrios-Kanellopoulos did Suunto acknowledge this bug? I’m open to do the tests you need to find it. Or maybe I need to do a hard reset of the watch?

                                            Łukasz SzmigielŁ Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 1
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