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    Syncing problems Ambit3 with iPhone11

    Scheduled Pinned Locked Moved Ambit
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    • S Offline
      Sven_Kiel
      last edited by

      Same problem with IPhone XS and no Sync possible anymore. With IPhone 6 before and IPad Air 2 it works. Support doesn‘t response!

      1 Reply Last reply Reply Quote 1
      • S Offline
        Sven_Kiel
        last edited by

        Same here with iPhone XS. Ambit is useless.

        ? 1 Reply Last reply Reply Quote 1
        • ? Offline
          A Former User @Sven_Kiel
          last edited by

          Guys…this is not ambit only…Look at garmin forums…same problems…polar the same…

          1 Reply Last reply Reply Quote 1
          • E Offline
            estevez Bronze Member
            last edited by

            Still working via Suuntolink? Can I synchronize moves to Suunto app installed on iPhone 11 via cable and Suuntolink? Everything is getting worse with Ambits…

            isaziI B 2 Replies Last reply Reply Quote 1
            • isaziI Offline
              isazi Moderator @estevez
              last edited by

              @estevez said in Syncing problems Ambit3 with iPhone11:

              Still working via Suuntolink? Can I synchronize moves to Suunto app installed on iPhone 11 via cable and Suuntolink? Everything is getting worse with Ambits…

              Yeah, why not, if you sync with cable you can see your moves in the Suunto app on your phone.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 1
              • B Offline
                benoitg Bronze Member @estevez
                last edited by

                @estevez suuntolink or moveslink2 will work. Issue seems to be with Bluetooth protocol with newer iPhone (like SE 2020 or 11).
                For the moment I bring my old iPhone 7 with me when I don’t have my laptop and I need to sync activities 🤷🏻‍♂️
                Hopefully a fix will come soon !

                1 Reply Last reply Reply Quote 1
                • D Offline
                  Djanbgo @JohanT
                  last edited by

                  Hi All,

                  I have made a new try after long while without using the phone. It now works fine to sync my iPhone 11 with my ambit. I was able to sync my 20 works. Finally !
                  Note : I am on IOS13.6.1
                  Regards,

                  ? M 2 Replies Last reply Reply Quote 0
                  • ? Offline
                    A Former User @Djanbgo
                    last edited by

                    @Djanbgo said in Syncing problems Ambit3 with iPhone11:

                    Hi All,

                    I have made a new try after long while without using the phone. It now works fine to sync my iPhone 11 with my ambit. I was able to sync my 20 works. Finally !
                    Note : I am on IOS13.6.1
                    Regards,

                    What changed? App?

                    D 1 Reply Last reply Reply Quote 0
                    • D Offline
                      Djanbgo @Guest
                      last edited by

                      @André-Faria I have not done anything special, just unpaired, paired and I was surprised to see it synced. I have seen lately an apps update done … So …

                      1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Apps are being rolled out in BETA with various fixes. I am going to “shout out” here when needed to inform the public

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 3
                        • MILO83M Offline
                          MILO83
                          last edited by

                          It suddenly started working for me also (latest iOS). Without pair/unpair procedure. Nice 😁!!

                          1 Reply Last reply Reply Quote 2
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by Dimitrios Kanellopoulos

                            iOS update

                            CHANGES 1.71.0

                            Ask user to update the watch with SuuntoLink if too old firmware is detected
                            Ask user to remove pairing from phone settings if system level pairing detected while removal needed
                            Fix for emptying sync cache watch disconnected or unpaired
                            Fix for data packets lost on sync level
                            Removed unnecessary unsubscription & subscription to watch resources when connecting and re-connecting watch

                            CHANGES 1.72.0

                            Connectivity fix for Spartan and S series devices, fixes a bug created in 1.71.0

                            Keep Bluetooth connection on during workout sync for Ambit 3 and Traverse even if the device goes to sleep mode

                            Please keep me posted!

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            1 Reply Last reply Reply Quote 6
                            • omunozO Offline
                              omunoz Silver Members
                              last edited by

                              1.71.0 and 1.72.0 only in apple store no ? In TestFlight ( Beta Program ) 1.7.0 (8418 ) no more upgrade since 29 days

                              Watch: SV Fw: 2.40.38

                              IPhone 13 (Sim) IOS 18.4.1
                              Android 15.0 with Android Studio
                              macOS Sequoia 15.4.1 M1 & M2
                              Apps IOS: 2.45.0 (19123)
                              Apps Android: 4.107.2 (40107002)

                              omunozO 1 Reply Last reply Reply Quote 1
                              • omunozO Offline
                                omunoz Silver Members @omunoz
                                last edited by

                                @omunoz

                                Dimitrios says that, This is for production rolling out

                                Watch: SV Fw: 2.40.38

                                IPhone 13 (Sim) IOS 18.4.1
                                Android 15.0 with Android Studio
                                macOS Sequoia 15.4.1 M1 & M2
                                Apps IOS: 2.45.0 (19123)
                                Apps Android: 4.107.2 (40107002)

                                1 Reply Last reply Reply Quote 1
                                • B Offline
                                  benoitg Bronze Member
                                  last edited by

                                  That’s great neeeeeews !! 🕺🏻

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    mbray @Djanbgo
                                    last edited by

                                    @Djanbgo I have also managed to sync my iPhone 11 using latest iOS 14.1 with the 1.72.0 release. I haven’t yet tried it with an activity but getting it to sync was good news.

                                    M 1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      mbray @mbray
                                      last edited by

                                      Uploaded an activity directly from Ambit 3V to iPhone 14.1 without any problems using 1.72.0. Many thanks!!!

                                      1 Reply Last reply Reply Quote 3
                                      • G Offline
                                        GeoSo
                                        last edited by

                                        It seems that sync is working now.

                                        Tested on Ambit3 Run, iPhone 11 (iOS 14.2), Suunto App 1.72.0

                                        Geia sou Dimitri!

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @GeoSo
                                          last edited by

                                          @GeoSo Hello Giorgo!

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 0
                                          • Bryan CookB Offline
                                            Bryan Cook
                                            last edited by

                                            I’m impressed, syncing via the app works exactly as expected now.

                                            Thank you very much to everyone that worked on communicating this issue and solving it. It would have been easy to just walk away from the problem.

                                            1 Reply Last reply Reply Quote 4
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