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    Offline map downloading is not working properly on Suunto 7

    Scheduled Pinned Locked Moved Suunto 7
    suunto7maps
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    • R Offline
      Robert_mp @Brad_Olwin
      last edited by

      @brad_olwin i charge it in the same place as always…3 meter aprox to the router (600mb connection). Heatmaps are not working .I tried to dowload with a variation of the personal maps and i’ve had the same error as local maps. Route maps work well. I’ve tried erasing cache of some apps related, restart phone and watch but nothing works.

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      • ? Offline
        A Former User @Luca Giraudo
        last edited by

        @luca-giraudo said in Offline map downloading is not working properly on Suunto 7:

        Once I attach the watch to the charger, my Suunto 7 starts downloading the maps. But once the battery reaches 100% and the watch is still attached to the charger, then offline map downloading interrupts. I would expect the watch to keep downloading until on charger.

        This was used to work properly before, or I did not notice the problem before

        same for me for few days now

        Tom WehrleT 1 Reply Last reply Reply Quote 0
        • Tom WehrleT Offline
          Tom Wehrle @Guest
          last edited by

          @metalmi I’m facing the same issue since a few days! I don’t know what happend but it had been worked very well in the past!

          Does Suunto has any current issues with that?

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          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            I am reporting this to the team

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
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            Nigel Taylor 0N 1 Reply Last reply Reply Quote 0
            • Nigel Taylor 0N Offline
              Nigel Taylor 0 Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @dimitrios-kanellopoulos said in Offline map downloading is not working properly on Suunto 7:

              I am reporting this to the team

              For info - I had and worked around this problem already, not knowing it was a wider issue, this might be useful info >>

              Noticed last few days Offline Maps were getting stuck at 85% and then ending up with a stuck notification only removed by Watch Reboot.

              I repeated a few times, seemed to get stuck at same place every time. THEN…

              I disabled Auto Wifi (so just Bluetooth)…another reboot, put watch on charger, offline maps now updated successfully.

              Having done this - if I now re-enable WiFi, and put Watch on charger…it says, “Offline Maps are Up to Date” (or whatever the message is that is similar to that).

              I R 2 Replies Last reply Reply Quote 1
              • I Offline
                ianharding @Nigel Taylor 0
                last edited by

                @nigel-taylor-0 Thank you! This was happening on my 9-day old S7. Your workaround fixed it. All maps downloaded.

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                • R Offline
                  Robert_mp @Nigel Taylor 0
                  last edited by

                  thanks @nigel-taylor-0 ! In my case, it has also succeed.
                  In any case, It is very strange, because the manual instructions says clearly that the watch has to be connected to the wifi in order to download the maps.

                  Nigel Taylor 0N 1 Reply Last reply Reply Quote 0
                  • R Offline
                    Robert_mp
                    last edited by

                    If you do the opposite solution it also works… To disable bluetooth and download vía WiFi (faster).

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                    • H Offline
                      Harboe Bronze Member
                      last edited by

                      I have this problem as well. I mean the download interrupted notification.

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                      • Nigel Taylor 0N Offline
                        Nigel Taylor 0 Bronze Member @Robert_mp
                        last edited by

                        @robert_mp said in Offline map downloading is not working properly on Suunto 7:

                        thanks @nigel-taylor-0 ! In my case, it has also succeed.
                        In any case, It is very strange, because the manual instructions says clearly that the watch has to be connected to the wifi in order to download the maps.

                        Haha yes it does.

                        To be honest, I don’t really see the point of ever enabling WiFi.

                        Everything works without it, and the only time I’m in range of WiFi, I’m going to have my phone with me anyway!

                        A month back I did have a problem in that GPS almanac data didn’t seem to get refreshed if I only had Bluetooth connection…(which resulted in progressively longer time to get a GPS fix), but I think that issue has gone now.

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                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          Should be fixed

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          Nigel Taylor 0N ? Tom WehrleT 3 Replies Last reply Reply Quote 4
                          • Nigel Taylor 0N Offline
                            Nigel Taylor 0 Bronze Member @Dimitrios Kanellopoulos
                            last edited by

                            @dimitrios-kanellopoulos I think so…

                            I re-enabled WiFi today (+ Bluetooth) and maps updated OK.

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                            • ? Offline
                              A Former User @Dimitrios Kanellopoulos
                              last edited by

                              @dimitrios-kanellopoulos said in Offline map downloading is not working properly on Suunto 7:

                              Should be fixed

                              yesterday afternoon/evening maps updated without any issues (didn’t try any workarounds earlier)

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                              • BulkanB Offline
                                Bulkan Moderator
                                last edited by

                                Looks like solved. 💪💪💪

                                Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

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                                • Tom WehrleT Offline
                                  Tom Wehrle @Dimitrios Kanellopoulos
                                  last edited by Tom Wehrle

                                  @dimitrios-kanellopoulos Great job! Thank you 🙂 👏

                                  1 Reply Last reply Reply Quote 1
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