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    Offline map downloading is not working properly on Suunto 7

    Scheduled Pinned Locked Moved Suunto 7
    suunto7maps
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    • ? Offline
      A Former User @Luca Giraudo
      last edited by

      @luca-giraudo said in Offline map downloading is not working properly on Suunto 7:

      Once I attach the watch to the charger, my Suunto 7 starts downloading the maps. But once the battery reaches 100% and the watch is still attached to the charger, then offline map downloading interrupts. I would expect the watch to keep downloading until on charger.

      This was used to work properly before, or I did not notice the problem before

      same for me for few days now

      Tom WehrleT 1 Reply Last reply Reply Quote 0
      • Tom WehrleT Offline
        Tom Wehrle @Guest
        last edited by

        @metalmi I’m facing the same issue since a few days! I don’t know what happend but it had been worked very well in the past!

        Does Suunto has any current issues with that?

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        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by

          I am reporting this to the team

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
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          Nigel Taylor 0N 1 Reply Last reply Reply Quote 0
          • Nigel Taylor 0N Offline
            Nigel Taylor 0 Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos said in Offline map downloading is not working properly on Suunto 7:

            I am reporting this to the team

            For info - I had and worked around this problem already, not knowing it was a wider issue, this might be useful info >>

            Noticed last few days Offline Maps were getting stuck at 85% and then ending up with a stuck notification only removed by Watch Reboot.

            I repeated a few times, seemed to get stuck at same place every time. THEN…

            I disabled Auto Wifi (so just Bluetooth)…another reboot, put watch on charger, offline maps now updated successfully.

            Having done this - if I now re-enable WiFi, and put Watch on charger…it says, “Offline Maps are Up to Date” (or whatever the message is that is similar to that).

            I R 2 Replies Last reply Reply Quote 1
            • I Offline
              ianharding @Nigel Taylor 0
              last edited by

              @nigel-taylor-0 Thank you! This was happening on my 9-day old S7. Your workaround fixed it. All maps downloaded.

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              • R Offline
                Robert_mp @Nigel Taylor 0
                last edited by

                thanks @nigel-taylor-0 ! In my case, it has also succeed.
                In any case, It is very strange, because the manual instructions says clearly that the watch has to be connected to the wifi in order to download the maps.

                Nigel Taylor 0N 1 Reply Last reply Reply Quote 0
                • R Offline
                  Robert_mp
                  last edited by

                  If you do the opposite solution it also works… To disable bluetooth and download vía WiFi (faster).

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                  • H Offline
                    Harboe Bronze Member
                    last edited by

                    I have this problem as well. I mean the download interrupted notification.

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                    • Nigel Taylor 0N Offline
                      Nigel Taylor 0 Bronze Member @Robert_mp
                      last edited by

                      @robert_mp said in Offline map downloading is not working properly on Suunto 7:

                      thanks @nigel-taylor-0 ! In my case, it has also succeed.
                      In any case, It is very strange, because the manual instructions says clearly that the watch has to be connected to the wifi in order to download the maps.

                      Haha yes it does.

                      To be honest, I don’t really see the point of ever enabling WiFi.

                      Everything works without it, and the only time I’m in range of WiFi, I’m going to have my phone with me anyway!

                      A month back I did have a problem in that GPS almanac data didn’t seem to get refreshed if I only had Bluetooth connection…(which resulted in progressively longer time to get a GPS fix), but I think that issue has gone now.

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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Should be fixed

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        Nigel Taylor 0N ? Tom WehrleT 3 Replies Last reply Reply Quote 4
                        • Nigel Taylor 0N Offline
                          Nigel Taylor 0 Bronze Member @Dimitrios Kanellopoulos
                          last edited by

                          @dimitrios-kanellopoulos I think so…

                          I re-enabled WiFi today (+ Bluetooth) and maps updated OK.

                          1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @Dimitrios Kanellopoulos
                            last edited by

                            @dimitrios-kanellopoulos said in Offline map downloading is not working properly on Suunto 7:

                            Should be fixed

                            yesterday afternoon/evening maps updated without any issues (didn’t try any workarounds earlier)

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                            • BulkanB Offline
                              Bulkan Moderator
                              last edited by

                              Looks like solved. 💪💪💪

                              Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

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                              • Tom WehrleT Offline
                                Tom Wehrle @Dimitrios Kanellopoulos
                                last edited by Tom Wehrle

                                @dimitrios-kanellopoulos Great job! Thank you 🙂 👏

                                1 Reply Last reply Reply Quote 1
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