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    Software update 2.18.18 Sept 28 2021

    Scheduled Pinned Locked Moved Watches
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    • EfejotaE Offline
      Efejota Bronze Member @zadow
      last edited by

      @zadow similar experience here for second point…

      freeheelerF 1 Reply Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Efejota
        last edited by

        @efejota
        to add something regarding sluggishness: I learned that the lock function (yes, I’m still a lock addict and I will always be…) has a delay just after starting an exercise. Hence, with my natural learning curve I adjusted my behavior and wait few seconds bevor I hit the lock button…
        normally you have this two level tone for starting and locking, right?!
        today the start tone was very looooong on the low and barely noticeable on the high level… similar when I locked the watch… never noticed this before but could be a similar root cause as the sluggishness of the screens, no?

        living sideways

        surfboomerangS 1 Reply Last reply Reply Quote 0
        • surfboomerangS Online
          surfboomerang @freeheeler
          last edited by

          @freeheeler there always was some delay in locking the screen right after the start of an activity. When I changed to the s9p the delay was longer than with the S9. Not sure if it is model or firmware related.

          Also the time between pressing “start” and seeing the actual data fields is longer than before.

          This is just an observation
          It doesn’t bother me much, I just wait a little bit longer in both cases.

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          1 Reply Last reply Reply Quote 2
          • northeast_trekkerN Offline
            northeast_trekker Bronze Member
            last edited by

            On an activity yesterday with my phone on a run, I had a mid activity crash of S9B with latest firmware. Had media controls on, was playing music/had media open and just had received some very large text messages on screen. Left the place I was in on my run and changed data screens to the map/breadcrumb screen when it crashed and rebooted. GPS took a long time to reacquire, 2 mins maybe, and then was fine for the rest of run. At end of run watch guidance told me to sync my watch prior to activities with the app for best GPS performance. I sync my watch several times per day so this was not the issue. Seems to be an issue with the GPS chip and it seemed related to the media and/or messages coming in. Is there a way to submit logs for this? Thanks!

            Łukasz SzmigielŁ isaziI 2 Replies Last reply Reply Quote 0
            • Łukasz SzmigielŁ Online
              Łukasz Szmigiel @northeast_trekker
              last edited by

              @northeast_trekker it’s possible that when the watch rebooted the AGPS cache was cleared - hence long first fix and the notification you received.

              As for logs - you can send logs from suuntolink with watch connected and share the ID here for debugging.

              S9PP 2.40.38

              northeast_trekkerN 1 Reply Last reply Reply Quote 2
              • northeast_trekkerN Offline
                northeast_trekker Bronze Member @Łukasz Szmigiel
                last edited by

                @łukasz-szmigiel how do I find the ID? serial number of device?

                Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                • Łukasz SzmigielŁ Online
                  Łukasz Szmigiel @northeast_trekker
                  last edited by

                  @northeast_trekker you’ll get the ID after you submit the log.

                  S9PP 2.40.38

                  1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @northeast_trekker
                    last edited by isazi

                    @northeast_trekker how long ago this issue happened? If longer than 24h the logs have been overwritten already. If less and you haven’t recorded other activities after they may still be there.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    northeast_trekkerN 1 Reply Last reply Reply Quote 1
                    • northeast_trekkerN Offline
                      northeast_trekker Bronze Member @isazi
                      last edited by

                      @isazi less than 24hrs but I did record an activity to finish the run so I suppose it is gone. I did not get an id when I sent the logs so I guess this won’t be able to be used to investigate.

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        chris Hebet
                        last edited by chris Hebet

                        Got same issues. The watch reboot after random Time (near 50mn) while using navigation on activity.
                        Activity with no navigation works fine.

                        1 Reply Last reply Reply Quote 0
                        • auxinaA Offline
                          auxina
                          last edited by

                          I have also noticed an increase in battery drain with the latest update.
                          I have made a comparison with my Spartan Ultra.

                          BATERIA.png

                          From my tests I have drawn the following conclusions:
                          • The SSU consumes 1% in 24 hours lying on the table. While my S9 consumes 11% in 24 hours.
                          • Put on my wrist, the SSU consumes 7% in 24 hours, while S9 (in the same conditions) consumes 14% (notifications off, ohr off)
                          • My S9 consumes with OHR ON, 17% in 24 hours.
                          I think this battery difference between SSU and S9 is not normal.
                          (during the test days I have not done any training)

                          S9B Titanium Iron Man
                          2.26.8

                          surfboomerangS 1 Reply Last reply Reply Quote 3
                          • surfboomerangS Online
                            surfboomerang @auxina
                            last edited by

                            @auxina I’m a little confused of why you compare two different model watches if you suspect a firmware update of the S9B to be the cause of battery drain.
                            Was there no difference between those two before the last firmware update of the S9B?

                            Other than that, what do you mean by OHR on during the day? 24/7 HR monitoring?
                            I suspect the relative high battery use is because of the Sleep tracking and OHR monitoring, but I admit that losing 42% per day without activity is quite a lot.

                            My S9P lost 26% in 72hrs (including 1hr of training), notifications on, sleep and 24/7 HR off, wearing it during the day, on the table in the night.

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            freeheelerF 1 Reply Last reply Reply Quote 2
                            • freeheelerF Offline
                              freeheeler @surfboomerang
                              last edited by

                              @surfboomerang
                              I subjectively notice heavier drain than before, too… but I did not have the time to track it… might be one reason, why I will never be a field tester 😂 too many things going on in the recent months 🙈

                              But if I recall right, Dimi mentioned that Suunto is investigating. Hence I for my part just wait and see 🙂 …same as I do for the lock button 😉 … it’s glove season ahead in our hemisphere 😉

                              living sideways

                              1 Reply Last reply Reply Quote 4
                              • S Offline
                                skydancer
                                last edited by

                                Evident increase of battery drain in S9 after the recent firmware upgrade. I would estimate it is ~25-30% faster than previously.

                                I hope it is a bug soon to be fixed but I also fear it is a planned obsolescence. Fingers crossed Suunto won’t leave it unaddressed.

                                1 Reply Last reply Reply Quote 2
                                • plopes73P Offline
                                  plopes73
                                  last edited by

                                  Hello,
                                  I have a Suunto 9 Peak updated with version 2.18.18 and me too have issues with battery drain after this update. Four things I’ve noticed:

                                  1. During sleep track (HR on) usually about 7 - 8 hours, before update it drains about 1% - 2% battery, now it drains about 4%-5%
                                  2. During activity (running) before update it took about 3%-4% each hour, now it’s draining 6%-7% (with the same GPS settings: GPS+Beidou)
                                  3. During normal day use (HR off, notifications on) before update it drains about 7% in 24h (including sleep tracking) now it about 15% in 24h.
                                  4. The app synchronization ususally take about 8 to 12 seconds and now it’s taking about 20-30 secs.

                                  Never activate the media controls, and I’m using the same watchface as before update (S9P original watchface)

                                  Hope Suunto solves this issue fast.
                                  A new watch that usually lasts for 10 to 12 days without any problem (including activities) is now draining in less than 6 days.

                                  Cheers
                                  Pedro


                                  S9 Peak 2.18.18
                                  Vertical
                                  Android 10
                                  Suunto App 4.45.5

                                  freeheelerF S 2 Replies Last reply Reply Quote 8
                                  • freeheelerF Offline
                                    freeheeler @plopes73
                                    last edited by

                                    @pedromslopess said in Software update 2.18.18 Sept 28 2021:

                                    before update it drains about 1% - 2% battery, now it drains about 4%-5%

                                    @skydancer doesn’t look like planned obsolescence… would be a bit borderline for S9P

                                    living sideways

                                    1 Reply Last reply Reply Quote 3
                                    • plopes73P plopes73 referenced this topic on
                                    • S Offline
                                      safari @plopes73
                                      last edited by

                                      @pedromslopess Absolutely I agree…
                                      After all these years they are forcing my mind to switch to garmin. 🙂

                                      history:
                                      suunto vertical solar titanium
                                      suunto 9 baro
                                      suunto ambit 3
                                      suunto ambit 2
                                      Suunto Smart Heart Rate Belt

                                      suunto App: apple iphone 13

                                      freeheelerF ? 2 Replies Last reply Reply Quote 0
                                      • freeheelerF Offline
                                        freeheeler @safari
                                        last edited by

                                        @safari
                                        😱
                                        let us know why and if the snow is fluffier over there

                                        living sideways

                                        S 1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator
                                          last edited by isazi

                                          I did not notice anything different on my Peak, as for the S9 the battery drain is been reported and it’ll probably be fixed soon.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 4
                                          • MiniForkliftM Offline
                                            MiniForklift Platinum Member
                                            last edited by

                                            My battery seems fine although I have noticed the last couple of syncs I’ve done have taken a lot longer than usual. Also it appears to finish the sync and then it starts again, sometimes syncing 2 or 3 times before finishing (any syncs that happen after the first one are normally a lot quicker)

                                            Don’t know if that happens for anybody else?

                                            SV Titanium Solar Forest

                                            BinoWorld UKB 1 Reply Last reply Reply Quote 2
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