Software update 2.18.18 Sept 28 2021

northeast_trekker

On an activity yesterday with my phone on a run, I had a mid activity crash of S9B with latest firmware. Had media controls on, was playing music/had media open and just had received some very large text messages on screen. Left the place I was in on my run and changed data screens to the map/breadcrumb screen when it crashed and rebooted. GPS took a long time to reacquire, 2 mins maybe, and then was fine for the rest of run. At end of run watch guidance told me to sync my watch prior to activities with the app for best GPS performance. I sync my watch several times per day so this was not the issue. Seems to be an issue with the GPS chip and it seemed related to the media and/or messages coming in. Is there a way to submit logs for this? Thanks!

Łukasz Szmigiel · S9PP 2.40.38

@northeast_trekker it’s possible that when the watch rebooted the AGPS cache was cleared - hence long first fix and the notification you received.

As for logs - you can send logs from suuntolink with watch connected and share the ID here for debugging.

northeast_trekker

@łukasz-szmigiel how do I find the ID? serial number of device?

Łukasz Szmigiel · S9PP 2.40.38

@northeast_trekker you’ll get the ID after you submit the log.

isazi

@northeast_trekker how long ago this issue happened? If longer than 24h the logs have been overwritten already. If less and you haven’t recorded other activities after they may still be there.

northeast_trekker

@isazi less than 24hrs but I did record an activity to finish the run so I suppose it is gone. I did not get an id when I sent the logs so I guess this won’t be able to be used to investigate.

chris Hebet

Got same issues. The watch reboot after random Time (near 50mn) while using navigation on activity.
Activity with no navigation works fine.

auxina

I have also noticed an increase in battery drain with the latest update.
I have made a comparison with my Spartan Ultra.

From my tests I have drawn the following conclusions:
• The SSU consumes 1% in 24 hours lying on the table. While my S9 consumes 11% in 24 hours.
• Put on my wrist, the SSU consumes 7% in 24 hours, while S9 (in the same conditions) consumes 14% (notifications off, ohr off)
• My S9 consumes with OHR ON, 17% in 24 hours.
I think this battery difference between SSU and S9 is not normal.
(during the test days I have not done any training)

surfboomerang

@auxina I’m a little confused of why you compare two different model watches if you suspect a firmware update of the S9B to be the cause of battery drain.
Was there no difference between those two before the last firmware update of the S9B?

Other than that, what do you mean by OHR on during the day? 24/7 HR monitoring?
I suspect the relative high battery use is because of the Sleep tracking and OHR monitoring, but I admit that losing 42% per day without activity is quite a lot.

My S9P lost 26% in 72hrs (including 1hr of training), notifications on, sleep and 24/7 HR off, wearing it during the day, on the table in the night.

freeheeler

@surfboomerang
I subjectively notice heavier drain than before, too… but I did not have the time to track it… might be one reason, why I will never be a field tester too many things going on in the recent months

But if I recall right, Dimi mentioned that Suunto is investigating. Hence I for my part just wait and see …same as I do for the lock button … it’s glove season ahead in our hemisphere

skydancer

Evident increase of battery drain in S9 after the recent firmware upgrade. I would estimate it is ~25-30% faster than previously.

I hope it is a bug soon to be fixed but I also fear it is a planned obsolescence. Fingers crossed Suunto won’t leave it unaddressed.

plopes73 · S9 Peak 2.18.18 Vertical Android 10 Suunto App 4.45.5

Hello,
I have a Suunto 9 Peak updated with version 2.18.18 and me too have issues with battery drain after this update. Four things I’ve noticed:

During sleep track (HR on) usually about 7 - 8 hours, before update it drains about 1% - 2% battery, now it drains about 4%-5%
During activity (running) before update it took about 3%-4% each hour, now it’s draining 6%-7% (with the same GPS settings: GPS+Beidou)
During normal day use (HR off, notifications on) before update it drains about 7% in 24h (including sleep tracking) now it about 15% in 24h.
The app synchronization ususally take about 8 to 12 seconds and now it’s taking about 20-30 secs.

Never activate the media controls, and I’m using the same watchface as before update (S9P original watchface)

Hope Suunto solves this issue fast.
A new watch that usually lasts for 10 to 12 days without any problem (including activities) is now draining in less than 6 days.

Cheers
Pedro

freeheeler

@pedromslopess said in Software update 2.18.18 Sept 28 2021:

before update it drains about 1% - 2% battery, now it drains about 4%-5%

@skydancer doesn’t look like planned obsolescence… would be a bit borderline for S9P

safari

@pedromslopess Absolutely I agree…
After all these years they are forcing my mind to switch to garmin.

freeheeler

@safari

let us know why and if the snow is fluffier over there

isazi

I did not notice anything different on my Peak, as for the S9 the battery drain is been reported and it’ll probably be fixed soon.

MiniForklift

My battery seems fine although I have noticed the last couple of syncs I’ve done have taken a lot longer than usual. Also it appears to finish the sync and then it starts again, sometimes syncing 2 or 3 times before finishing (any syncs that happen after the first one are normally a lot quicker)

Don’t know if that happens for anybody else?

safari

@freeheeler Recent updates to the watch bring the watch closer to daily use (phone brand watches) than outdoor use.
What bothered me the most was the decrease in battery life. and notifications being useless on the screen.
In addition, the clock should be able to fit more than one information on a screen, as in ambit 3.
I should be able to see values such as barometer value, altitude, temperature, which are important to me, on the main screen without clicking anywhere.

"sorry for google translate "

A Former User

@safari said in Software update 2.18.18 Sept 28 2021:

@pedromslopess Absolutely I agree…
After all these years they are forcing my mind to switch to garmin.

Kindly advice to look for “battery drain” and garmin, I believe there is not a single model that doesn’t have it with some updates.

isazi

@andré-faria said in Software update 2.18.18 Sept 28 2021:

Kindly advice to look for “battery drain” and garmin, I believe there is not a single model that doesn’t have it with some updates.

I gave up on first a F5S and then a F5 because of that. My F5S could not record more than 8 hours of GPS activity without emptying the battery (during my tour du Mont Blanc I had to stop and recharge it mid way to arrive at the end of the day with battery left), and the F5 would get from 100 to 0 in a couple of days without recording activities (gladly Amazon allowed me to return it).