Suunto 9 Peak

sartoric

@mlatej
I think it’s better if you ask suunto support …

A Former User

Hi, I recently received information from the service department that my watch has been replaced.
I have a question, what does the term “SUUNTO 9 PEAK CHINA SERVICE MODULE ALL BLACK” mean on the service card? The original watch had the designation:“SUUNTO 9 G2 ALL BLACK” and its being replaced with this “Chinese” one…
It scares me to see this inscription in the designation, because when paying the premium price for the watch the added value for me was that the watch is made in finland. Do I have anything to worry about? I don’t want to pay the same price for a Chinese , non European product.

I am not sure, but I believe electronics are still made in China, so if they replace only the module it seems normal to me. But better ask the support.

pavel.samokha

@mlatej I don’t know any details about service/repair procedure, but can reassure you that all Suunto 9 Peak are made in Finland, Global and China version have only software differences.

mlatej

Ok, so today I received the watch.
And here an interesting fact, I have the feeling that moving around the menu works much smoother than in the previous version. This immediately caught my eye.
It is written on it Designed and made in Finland uff

Patrick Löffler

@mlatej Faster operation of the watch! That‘s definitely awesome as this has been criticized already! How could that be possible? With my S9P there is always a lag when I press the lower button to display the heart rate. I always get a blank screen for a little more than a second until the heart rate screen is displayed.

RyanYen

@patrick-löffler same here!

mlatej

@patrick-löffler said in Suunto 9 Peak:

@mlatej Faster operation of the watch! That‘s definitely awesome as this has been criticized already! How could that be possible? With my S9P there is always a lag when I press the lower button to display the heart rate. I always get a blank screen for a little more than a second until the heart rate screen is displayed.

That has not changed, it works the same as always, there is a small lag of 1, maybe 2 seconds.
I’m talking more about the overall smoothness of the animation when scrolling through functions and menus, it was framing before, now it looks much smoother. (But it may be placebo, I don’t have an old watch next to compare :P)

A Former User

Regarding snappiness:

@dimitrios-kanellopoulos said in Suunto 9 Peak:

@andré-faria go to settings and try to touch and scroll. The performance should be quite ok.

When the rest of menus are loaded for example when in the watchface and going up it should also be ok.

However when going down to see ie the live hr view it takes some time feels choppy and the same applies as going more down. Suunto is aware of this. Actually if the live hr view was lower it would have been better.

The activity start screen is slow. It might show data after 7s max even if recording before.

That is merely due to the way the streaming of sensors is initialized and aggregated. It’s a heavy job and to be able to initialize all components calibrate altitude yadi ya at one has this effect , trying to keep the gun time right. You might find some watches showing the data asap , while the gun time being wrong. Actually it was like so at some fws and it was changed to be able to keep gun time ok. I don’t think that toggling then among the data screens is so bad.

That said that is the HW that Suunto has. Remember. The hw is in-house almost. At least in terms of coding / FW. Yes we write fw for most of the components. Could it be better ? Sure.

Suunto is focused on a sportwatch experience not a snappiness experience so this is not top priority although known and desired. What do I mean with that ? I bet Suunto can spend an iteration making things snappier but then they would delay features that are down the pipeline.

That said we also have the s7 which is very snappy much better than any competitor out there (kinda) , but still , it’s not a performance sport watch.

Enjoy your watch and it’s quality of materials design and software and let those minor annoyances behind. Remember your ambit that was slow to even show pixels. Still then was many moto360 much snappier cheaper and would die at day one when visiting the 40c Greece for vacation.

Ps a ccuracy of sensors is also consider a price thing or for example the tuning and software of those including antenna design testing , hw iterations strap materials and so on.

Ps2 we are not Garmin , we are way smaller company. We all put our effort to bring what you get and the materials we choose for hw have to be able to be assembled by hand as your watch is basically made / assembled by hand by a guy that gets well paid and works under eu conditions. You can drink a beer with the factory workers. Oh and they also don’t waste any material. Your coros (ask me for proof) or Garmin goes to garbage when it’s out. We have a whole sustainability squad and we work towards a better ecological impact each day. If you know me personally from my channels you might understand I am a sucker for eco.

If all the above don’t make your watch premium I don’t know what to say… Try a simple china based watch with snappy menus such as Amazfit.

thanasis

Does anyone know if there is any trade in initiative from suunto in order to get the 9 peak on a discount ?

Last year there was an initiative on ambit 1-2-3 for instance getting a 30% discount on 9 Baro but for us that didn’t make it do you know of anything similar for 9 peak ?

Thanks

A Former User

@thanasis
https://www.suunto.com/Products/sports-watches/suunto-9-peak/suunto-9-peak-all-black/

Moss grey and all black are discounted and retail at €509. All black is out of stock though.

suzzlo

@skifun in Spain the price is still 569 but I can see the discount on Portugal (also I can see that Granite Blue Titanium has moved from 699 to 629)

A Former User

@suzzlo Actually, this price €509 is displayed as a standard price, it doesn’t mention “a discount “.

Rust Ab

hello guys

Has anyone encountered such a problem.

my watch during sleep decided to update the software, during the update the watch stopped working normally.

now they are constantly rebooting and they have the inscription - “the device is being restarted to a safe state”

hard reset didn’t help.

Resetting to factory settings did not help. (12 seconds top button)

The clock via wire and PC cannot be updated to new software.

video - https: // disk.yandex.ru/ i/tLy0jCMyQXVgXQ

I will be grateful if someone tells me how to fix the error.

ist-1973

@Rust-Ab Good afternoon. The watch can be thrown away. The indicated malfunction in the watch cannot be treated. I advise you to sell on avito.ru for spare parts.

Kramble

@ist-1973 Help we are under attack ! @isazi

isazi

@Rust-Ab it happened to me once with a watch, I left it on the charger and kept the upper button pressed until it rebooted. Took a while, but then the watch recovered. Anyway I would also contact support to ask for assistance.

Rust Ab

@ist-1973

For what? watch guaranteed. From my country, it seems possible to send the watch to a suunto service center

Rust Ab

@isazi

@isazi said in Suunto 9 Peak:

@Rust-Ab it happened to me once with a watch, I left it on the charger and kept the upper button pressed until it rebooted. Took a while, but then the watch recovered. Anyway I would also contact support to ask for assistance.

I wrote to them(support center), they say that it is necessary to send the watch under warranty to their service center. I thought maybe here, one of you figured out how to solve the problem)

freeheeler

@Rust-Ab
do you have the watch in a stable state?
I understand it is constantly rebooting, hence you can not even downgrade to a previous firmware and re-install the latest firmware again, correct?

rebooting normally is what solves minor issues, but the watch does it itself constantly and without the possibility to downgrade, sending it in is the best option.

if it’s still covered by warranty, even better. crossing fingers they can help you, soon

Rust Ab

@freeheeler said in Suunto 9 Peak:

@Rust-Ab
do you have the watch in a stable state?
I understand it is constantly rebooting, hence you can not even downgrade to a previous firmware and re-install the latest firmware again, correct?

rebooting normally is what solves minor issues, but the watch does it itself constantly and without the possibility to downgrade, sending it in is the best option.

if it’s still covered by warranty, even better. crossing fingers they can help you, soon

Yes, they charge, and respond to the reset buttons.

I already had this, the situation resolved itself, they also rebooted, then the message “the clock cannot be updated, I return to the original settings” appeared

yes, the watch is under warranty, I considered sending the watch as an extreme case of their restoration.