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[Watch] SSU : altitude changes with temperature

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  • M Online
    Mff73 @Mff73
    last edited by 29 Jul 2018, 13:59

    A comparison of my today move with my SSU red, and my wife Ambit1.
    Same path, just some pause for me :
    0_1532872761335_344b8a33-6430-4804-87c4-d11e70775fa7-image.png

    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
    Suunto Vertical all black
    Wife : S9PP
    SA: Always the latest beta :)
    Android 13, Galaxy S205G

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    • S Offline
      sartoric Moderator
      last edited by sartoric 29 Jul 2018, 15:29

      @Mff73 said in [Watch] SSU : altitude changes with temperature:

      My video

      For sure there is something wrong. In your case you have also negative Avg speed.
      I’ve done “your test” with my baro and it works as expected, just got some few meter asc but I suppose it’s due to gps altimeter fix.

      Have you already tried a reset / reflash ?

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
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      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      M 1 Reply Last reply 29 Jul 2018, 15:44 Reply Quote 0
      • M Online
        Mff73 @sartoric
        last edited by 29 Jul 2018, 15:44

        @sartoric
        Thanks for the test.
        And yes, I have done 12s reset, and firmware flash as well.
        Maybe it is time for my SSU to go back Finland for some guaranty expertise.
        I will let some other experts here tell me their feeling before 😉

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

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        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 30 Jul 2018, 08:21

          Looks like a problem I need to report!

          The temperature of course affects altitude but it should not when paused.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
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          • S Offline
            sartoric Moderator
            last edited by 30 Jul 2018, 09:22

            Maybe there is something wrong with GPS receiver (or the accelerometer ?).
            Also the average speed changes significantly

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            D M 2 Replies Last reply 30 Jul 2018, 10:57 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @sartoric
              last edited by 30 Jul 2018, 10:57

              @sartoric good point

              Community Manager / Admin @Suunto
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              • M Online
                Mff73 @sartoric
                last edited by 30 Jul 2018, 11:56

                @sartoric said in [Watch] SSU : altitude changes with temperature:

                Maybe there is something wrong with GPS receiver (or the accelerometer ?).
                Also the average speed changes significantly

                Hi,
                My video was made indoor, so GPS was certainly awful.
                But this phenomenon is totally the same than when I am really outdoor for activity : pause in movement (but not a pause in recording activity).

                Hi @Dimitrios-Kanellopoulos , thank you for reporting, and I can send you fit files for my last faulty move and my wife’s one to compare if needed.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
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                • M Online
                  Mff73
                  last edited by 31 Jul 2018, 17:14

                  @Dimitrios-Kanellopoulos said in [Watch] SSU : altitude changes with temperature:

                  Looks like a problem I need to report!

                  Hi,
                  I can reproduce my issue 100% times.
                  I have just unworn my watch from my wrist, altitude was 520m, 1min after, 530m.
                  And when put watch on my wrist ragain, 30s only after and altitude id 520m again.
                  All that on watch mode.

                  Should I open à ticket ?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  D 1 Reply Last reply 31 Jul 2018, 18:29 Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Mff73
                    last edited by 31 Jul 2018, 18:29

                    @Mff73 Hey hi! !!!

                    Can you shake it? It should change then as well and that is a pressure sensor issue.

                    I just now did the test with running and my Alti changed 1m only and that was due to GPS alti.
                    Take a Look:

                    0_1533061538328_Screen Shot 2018-07-31 at 21.25.16.png

                    This is a 5m pause.

                    0_1533061580238_Screen Shot 2018-07-31 at 21.25.46.png

                    IMHO it looks like a faulty sensor or the sensor got dirty etc.

                    I had my dad watch with the same issue. These are the tests I did:

                    • I shaked it and changed alti.
                    • Make sure you shake it in a way that you “bang” the pressure sensor grill on your palm. That should shake the sensor vertically and change the altitude.
                    • Temperature as only it self should not matter.

                    But there is a solution as well.

                    Hot water at ~35 and:

                    • Leave it in a glass or have it running constantly on the pressure sensor grill under the tap.
                    • Flush again
                    • Very soft toothbrush if there is debrys.

                    If the above do not help then please ask support.

                    PS. If you are leaving in a humid area that affects even more a ‘dirty sensor’

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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                    • M Online
                      Mff73
                      last edited by 31 Jul 2018, 19:44

                      Thanks for tips.
                      Shake this evening and no effet, but I am waiting for after shower revival 🙂
                      Yes, another symptôme, after shower, or hand in water, altitude decrease by around 80/90m, and stay constant during more than 2 hours.
                      0_1533066196388_IMG_20180731_214219.jpg

                      Will try thé warm water and see.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      D 1 Reply Last reply 31 Jul 2018, 19:46 Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Mff73
                        last edited by 31 Jul 2018, 19:46

                        @Mff73 the water gets in? Then its normal.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
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                        M 1 Reply Last reply 31 Jul 2018, 19:56 Reply Quote 0
                        • M Online
                          Mff73 @Dimitrios Kanellopoulos
                          last edited by 31 Jul 2018, 19:56

                          @Dimitrios-Kanellopoulos
                          Yes, but 2 hours to get out 😞
                          If I put my old ambit 1 in water and Shake it, I retreive good altitude in à couple seconds.
                          With my SSU, now, whatever I do, I have to wait.
                          For now, watch is in warm water. Let see.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          D 1 Reply Last reply 31 Jul 2018, 20:06 Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @Mff73
                            last edited by 31 Jul 2018, 20:06

                            @Mff73 oh. Something is funky. Mine comes back at about 30m Max after poool swimming 1hour. Both s9 and ssu. From what you say looks kapot.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

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                            • M Online
                              Mff73
                              last edited by 3 Aug 2018, 09:09

                              Hi folks,

                              My ticket is on the way
                              0_1533287340283_163309fc-25d4-4846-9d02-5accf241fee6-image.png
                              Let’s wait and see, I will let you know 😉

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

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                              • valdis830V Offline
                                valdis830 @Mff73
                                last edited by valdis830 8 Aug 2018, 15:41 8 Aug 2018, 15:40

                                Temperature affects, but I think not so much. Around 0.6 m for each degree ??

                                M 1 Reply Last reply 8 Aug 2018, 17:54 Reply Quote 0
                                • M Online
                                  Mff73 @valdis830
                                  last edited by 8 Aug 2018, 17:54

                                  @valdis830
                                  I think the same, but, it is the only parameter that I think is modifiés when I just put my finger behind thé watch.
                                  No news from support for now. 🤔

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

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                                  • M Online
                                    Mff73
                                    last edited by 17 Aug 2018, 11:53

                                    Support answers me to restart watch and let it on table for a day (for électrostatic reason) and if nothing better, send it to Finland.

                                    My SSU is on the way to Finland 😁
                                    Wait and see : repair/replacement or maybe they will find nothing 😲

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

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                                    • M Online
                                      Mff73
                                      last edited by 21 Aug 2018, 17:59

                                      No news from Finland, but since then, I re use my Ambit 1, and Altitude doesn’t change without any reason, and after shower, just shake the watch to make water out sensor, and altitude becomes correct (more than two hour with SSU).
                                      I wait eagerly my spartan to come back to see how it works 🙂

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      D 1 Reply Last reply 21 Aug 2018, 18:34 Reply Quote 0
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Mff73
                                        last edited by 21 Aug 2018, 18:34

                                        @Mff73 try blowing gently air in the spartan. It takes then 1minutes.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        M 1 Reply Last reply 21 Aug 2018, 18:49 Reply Quote 0
                                        • M Online
                                          Mff73 @Dimitrios Kanellopoulos
                                          last edited by 21 Aug 2018, 18:49

                                          @Dimitrios-Kanellopoulos
                                          Will try as soon as my SSU come back from Finland 😁

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

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