Unfortunately time to go back to Garmin.

[Brad_Olwin]

@David-l said in Unfortunately time to go back to Garmin.:

I really like the Race. The size of the bezel is perfect as it allows the shirt sleeve to glide over. The screen is really good. GPS tracking is excellent. HR has been spot on for me. The alarms are really good too.

The app is sooooo sooooo much better and more intuitive than connect. I’ve really got used to it and enjoy using it.

Battery is amazing, far outstrips the expectations that are given by Suunto by 2 or 3 days when using for activities.

However, the lack of vibration/beeping during exercise just because you have DND on is just silly.

Not being able to reverse a navigation route. Really, how hard is this to achieve?

Navigation reverses automatically if you turn around on a route. On a one way just load the route, start in opposite direction and the route will automatically reverse. Turn by turn directions will not reverse.

The biggest issue is the complete waste of the screen size. I want to be able to see what the watch is saying but I can’t because it’s either far too small (on interval
Explanation) or I have to have a minimum of 3 data fields. I bought the watch because the screen was so big so I did not have to wear glasses and have 2 data fields that filled the screen. Even the big numbers app is so bad, you cannot change the data fields to sensible options like pace, time and HR.

I am over 60 wear glasses and 4 to 5 fields work for me, sorry this doesn’t work for you.

Steps are well out, upwards of 2,000 below where Garmin and iPhone are.

I tested with an Apple Watch Ultra on one arm - they were very similar.

Unfortunately the watch seems to have been designed by individuals who are brilliant at what they do, but who don’t actually use the watch day to day. The little quirks that have been suggested that need fixing just get derogatory comments.
Sorry you received the comments. I use and test the watches and prefer the UI to others.

I’ll not mention the CTL issues and inability to provide race predictions consistently as I don’t use them. Or that the sleep is very poor, and cannot work out if you’re awake or asleep.

CTL and sleep work for me on production firmware. I know this differs for individuals.

So, with deep regret, I’m having to go back to a Fenix X. Suunto Race for sale if anyone is in the UK.

Sorry you are leaving, there is an update that fixes some of the issues you have that is under testing.

[David l]

@Brad_Olwin said in Unfortunately time to go back to Garmin.:

@David-l said in Unfortunately time to go back to Garmin.:

I really like the Race. The size of the bezel is perfect as it allows the shirt sleeve to glide over. The screen is really good. GPS tracking is excellent. HR has been spot on for me. The alarms are really good too.

The app is sooooo sooooo much better and more intuitive than connect. I’ve really got used to it and enjoy using it.

Battery is amazing, far outstrips the expectations that are given by Suunto by 2 or 3 days when using for activities.

However, the lack of vibration/beeping during exercise just because you have DND on is just silly.

Not being able to reverse a navigation route. Really, how hard is this to achieve?

Navigation reverses automatically if you turn around on a route. On a one way just load the route, start in opposite direction and the route will automatically reverse. Turn by turn directions will not reverse.

The biggest issue is the complete waste of the screen size. I want to be able to see what the watch is saying but I can’t because it’s either far too small (on interval
Explanation) or I have to have a minimum of 3 data fields. I bought the watch because the screen was so big so I did not have to wear glasses and have 2 data fields that filled the screen. Even the big numbers app is so bad, you cannot change the data fields to sensible options like pace, time and HR.

I am over 60 wear glasses and 4 to 5 fields work for me, sorry this doesn’t work for you.

Steps are well out, upwards of 2,000 below where Garmin and iPhone are.

I tested with an Apple Watch Ultra on one arm - they were very similar.

Unfortunately the watch seems to have been designed by individuals who are brilliant at what they do, but who don’t actually use the watch day to day. The little quirks that have been suggested that need fixing just get derogatory comments.
Sorry you received the comments. I use and test the watches and prefer the UI to others.

I’ll not mention the CTL issues and inability to provide race predictions consistently as I don’t use them. Or that the sleep is very poor, and cannot work out if you’re awake or asleep.

CTL and sleep work for me on production firmware. I know this differs for individuals.

So, with deep regret, I’m having to go back to a Fenix X. Suunto Race for sale if anyone is in the UK.

Sorry you are leaving, there is an update that fixes some of the issues you have that is under testing.

Thanks for the comments - I tried the reverse route 3 times in Norway this weekend and on each attempt it didn’t work.

When can we expect the update? Thanks

[Brad_Olwin]

@David-l said in Unfortunately time to go back to Garmin.:

@Brad_Olwin said in Unfortunately time to go back to Garmin.:

@David-l said in Unfortunately time to go back to Garmin.:

Thanks for the comments - I tried the reverse route 3 times in Norway this weekend and on each attempt it didn’t work.

When can we expect the update? Thanks

Cannot say when update will come, up to Suunto. But, I have recently tested reverse route and it works flawlessly, not clear on why it does not work in your experience. The TBT will not reverse but route and elevation profile reverse for me.

[Mff73]

@David-l said in Unfortunately time to go back to Garmin.:

Thanks for the comments - I tried the reverse route 3 times in Norway this weekend and on each attempt it didn’t work.

out of curiousity, what is the criteria to say it doen’t work ?
Turn-by-turn warning ? or route display arrows not reversed ? or … ?

[David l]

@Mff73 said in Unfortunately time to go back to Garmin.:

@David-l said in Unfortunately time to go back to Garmin.:

Thanks for the comments - I tried the reverse route 3 times in Norway this weekend and on each attempt it didn’t work.

out of curiousity, what is the criteria to say it doen’t work ?
Turn-by-turn warning ? or route display arrows not reversed ? or … ?

No turn by turn, route arrows not reversed.

[enriqueescoms]

I understand perfectly what you mean. In my case, with the 9PP, there are also times when those “little whims” get me out of my mind.

You are right about wasting the screen. Frequently the size of the texts is not optimized and they look ridiculously small. Which, for practical purposes (in motion), makes the information displayed useless. @Brad_Olwin defends that he sees them perfectly, but he will understand what we say. This becomes especially palpable when following structured training. In which, in addition, the lack of a repetition counter means that you practically have to train blind. Without mentioning the absence of the threshold warning.

On the other hand, I also miss the possibility of configuring screens with one or two unique fields. And I agree with you that the solution of using Big Numbers is not a solution at all.

Another thing that I don’t like how it works, and that you haven’t mentioned, is the “turn by turn” which, given the way in which the information is offered, makes it absurd and useless.

And finally, the CTL synchronization problems, and so on, I can’t even tell you how annoying it is.

Then in the application there are things that I dislike, such as a certain lack of logic in the order of data presentation and other small issues. Although little by little I see progress.

Having said all this, and what really bothers me, at the moment I am still compensated by the quality of the watch itself as an object and the minimalist approach. So I will continue to give my vote of confidence to Suunto.

[zhang965]

@enriqueescoms said in Unfortunately time to go back to Garmin.:

but he will understand what we say.

No never ever

[Matúš]

@enriqueescoms said in Unfortunately time to go back to Garmin.:

I understand perfectly what you mean. In my case, with the 9PP, there are also times when those “little whims” get me out of my mind.

Me too…

You are right about wasting the screen. Frequently the size of the texts is not optimized and they look ridiculously small.

What about the size of the time text during any activity?

Having said all this, and what really bothers me, at the moment I am still compensated by the quality of the watch itself as an object and the minimalist approach. So I will continue to give my vote of confidence to Suunto.

[Brad_Olwin]

@enriqueescoms I agree with text size in S+ apps, it is too small but for watch screens I am OK. Vibration and counter in intervals I and many other testers have requested, hopefully planned.
I do not know why TSS and CTL is off by one day for some. I have a watch running production firmware and it works for me but is fixed for all in the next update.

[GiPFELKiND]

@Brad_Olwin when the next Update will come? All say the new Update, the new Update. But noone have actually a new update

[Łukasz Szmigiel]

I must be the only one who feels that the size of data fields is too large on 9PP as the numbers are crammed together without enough space which makes it hard to read.

For example - when using 4 fields, top two fields just stack together like a one long number.

In 3 fields, top and middle field are almost identical in size making it hard to differentiate between the fields contents and significance.

All this is in regards to reading the fields quickly, without taking time to decipher the screen.

[Luis Andés Olmedo]

@David-l said in Unfortunately time to go back to Garmin.:

So, with deep regret, I’m having to go back to a Fenix X. Suunto Race for sale if anyone is in the UK.

I come to the same conclusion every few days… but for now I continue with the Race.

By the way, good luck with the sale, second-hand prices for the Race are very low.

[Brad_Olwin]

@GiPFELKiND It will come when testing is completed and Suunto releases it.

[vjakub]

@Brad_Olwin I understand you cannot share much but is there any change in relation to display brightness in sleeping mode?

[sartoric]

@vjakub said in Unfortunately time to go back to Garmin.:

I understand you cannot share much

Here you have your answer

[Brad_Olwin]

@Luis-Andés-Olmedo and @Matúš I understand you have valid reasons to go back to Garmin. The two companies differ dramatically in their philosophy, design and UI. Don’t expect Suunto to Garminize or Garmin to Suuntofy. You should be satisfied with what you have. Hardware, firmware and the apps will change but the underlying foundation will likely not.

[David l]

@Brad_Olwin said in Unfortunately time to go back to Garmin.:

@Luis-Andés-Olmedo and @Matúš I understand you have valid reasons to go back to Garmin. The two companies differ dramatically in their philosophy, design and UI. Don’t expect Suunto to Garminize or Garmin to Suuntofy. You should be satisfied with what you have. Hardware, firmware and the apps will change but the underlying foundation will likely not.

Theres nothing wrong with the foundation - the watch is really good but there issues with it that mean it sometimes isn’t fit for purpose.

[Matúš]

@Matúš said in Unfortunately time to go back to Garmin.:

@enriqueescoms said in Unfortunately time to go back to Garmin.

Having said all this, and what really bothers me, at the moment I am still compensated by the quality of the watch itself as an object and the minimalist approach. So I will continue to give my vote of confidence to Suunto.

@Brad_Olwin, I’ve never said that I want to go back to Garmin, indeed, I am keeping my concerning the consolidation of the Suunto platform.

I’m quite well with my 9PP, i.e., I do not need/want any other Suunto or whatever competitor watch, but, let’s say, I will be definitely happy when Suunto will be able to fix all(most) the bugs related to watch(es) basic features.

In an other thread, someone has said something like “Suunto has to sell products not 100% bug-free in order to reinvest the income in the R&D of features (that everyone want) and new watches (that everyone want)”: overlooking the need of new watches (I’m the type of guy which has not to change any device each year…) ok, that’s good, but what I’m seeing is that the majority of the users on this forum are complaining about certain lacks in the watches base software, nothing more.

So, just saying, many think that watches updates to fix basic problems should be preferable, let’s say, once a month and not once every three months, but including the feature to be able to run on the Moon across the space.

[renton82]

Unfortunately i’m on the same way to go back to Garmin, bug fixing is too slow, you can’t wait months for fixing bugs from small one to major one. Considering life cycle of these devices you passes half of their lifes waiting for bugfix until all features work as it should. Watches are great but software development is awful.

[vjakub]

@renton82 Luckily I have found a buyer for my Garmin Epix2. There are some bits like AOD full watch-face or a way the watch behaves during the sleep mode that would be nice to have in Suunto (at least optional) but none of these change the fact that I’m still in love my SR