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Suunto Race inaccurate distance for pool swimming ..

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  • H Offline
    herlas Silver Members @leafs93
    last edited by herlas 17 Mar 2024, 14:09

    @leafs93 sorry to hear that. Then the SR 0 swim distance but is not reproducing exactly the same on the SV.

    Here’s how my custom swim pool screen looks like and I got both fields updating distance as I went. You don’t need to wait to be in the pool, you can try simulating the stroke while on the couch and see.

    SmartSelect_20240317_090438_Suunto.jpg

    SRS Ti
    A3P (drill mode for pool swimming 🤦🤷)
    Galaxy Z Flip 3 / Galaxy S24+

    L 1 Reply Last reply 18 Mar 2024, 12:42 Reply Quote 0
    • L Offline
      leafs93 Bronze Member @herlas
      last edited by 18 Mar 2024, 12:42

      @herlas thanks for this. I did the exact format as you have shown, but the 0 distance still appeared. Sigh… just hope they fix it. Anyways I am using wahoo rival , so be it if they don’t fix it, just that I feel it is just not a complete watch now

      A 1 Reply Last reply 19 Mar 2024, 08:05 Reply Quote 0
      • A Offline
        ahmetaktan @leafs93
        last edited by 19 Mar 2024, 08:05

        @leafs93 i tried too what @herlas said but didnt work too.

        I 1 Reply Last reply 19 Mar 2024, 09:20 Reply Quote 0
        • I Offline
          isazi Moderator @ahmetaktan
          last edited by 19 Mar 2024, 09:20

          @ahmetaktan this is being investigated, in the meanwhile a workaround seems to be to wait 7-10 seconds at the end before ending the activity.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          L 2 Replies Last reply 20 Mar 2024, 05:18 Reply Quote 1
          • L Offline
            leafs93 Bronze Member @isazi
            last edited by 20 Mar 2024, 05:18

            @isazi thanks for the workaround. Let me try it out.

            1 Reply Last reply Reply Quote 0
            • L Offline
              leafs93 Bronze Member @isazi
              last edited by 25 Mar 2024, 00:04

              @isazi tried this over the weekend. Waited more than 10s before ending workout, but still showing zero distance on watch

              I 1 Reply Last reply 25 Mar 2024, 10:19 Reply Quote 2
              • I Offline
                isazi Moderator @leafs93
                last edited by 25 Mar 2024, 10:19

                @leafs93 okay thanks, then it does not always work as a workaround. Will report this.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                L 1 Reply Last reply 25 Mar 2024, 15:06 Reply Quote 0
                • L Offline
                  leafs93 Bronze Member @isazi
                  last edited by 25 Mar 2024, 15:06

                  @isazi do u happen to know if the latest software update includes this bug fix too ? I don’t see it mentioned and was hoping it could be fixed

                  I 1 Reply Last reply 25 Mar 2024, 15:11 Reply Quote 0
                  • I Offline
                    isazi Moderator @leafs93
                    last edited by 25 Mar 2024, 15:11

                    @leafs93 no, it is still being investigated, especially why it works for some and not for others.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    H 1 Reply Last reply 1 Jul 2024, 03:30 Reply Quote 1
                    • H Offline
                      herlas Silver Members @isazi
                      last edited by 1 Jul 2024, 03:30

                      @isazi not sure if it has been mentioned in other threads, do we know if 0 distance bug will get fixed in upcoming software update? Thx

                      SRS Ti
                      A3P (drill mode for pool swimming 🤦🤷)
                      Galaxy Z Flip 3 / Galaxy S24+

                      I 1 Reply Last reply 1 Jul 2024, 08:08 Reply Quote 0
                      • I Offline
                        isazi Moderator @herlas
                        last edited by 1 Jul 2024, 08:08

                        @herlas I think so, I do not swim but heard it is fixed

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        H S 2 Replies Last reply 9 Jul 2024, 14:51 Reply Quote 1
                        • H Offline
                          herlas Silver Members @isazi
                          last edited by herlas 7 Sept 2024, 14:54 9 Jul 2024, 14:51

                          @isazi 4 pool swims after new software update 2.35.34 and so far watch has displayed distance at the end of the swims, however in 1 out of the 4, SA showed 0 distance after the sync, not sure what’s the trigger for this. Putting it out there in case anyone is seeing similar issue.

                          SRS Ti
                          A3P (drill mode for pool swimming 🤦🤷)
                          Galaxy Z Flip 3 / Galaxy S24+

                          I 1 Reply Last reply 14 Jul 2024, 12:27 Reply Quote 0
                          • I Offline
                            isazi Moderator @herlas
                            last edited by 14 Jul 2024, 12:27

                            @herlas does the App still shows 0 meters?

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            H 1 Reply Last reply 14 Jul 2024, 18:05 Reply Quote 0
                            • H Offline
                              herlas Silver Members @isazi
                              last edited by 14 Jul 2024, 18:05

                              @isazi yes, but it has happened once only though.

                              SRS Ti
                              A3P (drill mode for pool swimming 🤦🤷)
                              Galaxy Z Flip 3 / Galaxy S24+

                              1 Reply Last reply Reply Quote 0
                              • H Offline
                                herlas Silver Members
                                last edited by herlas 16 Jul 2024, 13:46

                                @isazi 2nd time it reproduced today.

                                1000015474.jpg 1000015473.jpg

                                SRS Ti
                                A3P (drill mode for pool swimming 🤦🤷)
                                Galaxy Z Flip 3 / Galaxy S24+

                                S 1 Reply Last reply 16 Jul 2024, 15:21 Reply Quote 1
                                • S Offline
                                  suntd @herlas
                                  last edited by 16 Jul 2024, 15:21

                                  @herlas i had the same situation today with the Watch. Beside that the Watch was completly offtrack when measuring the distance. I swam 1000 m and it showed 1550 m even though i selected the pool length. I has before a Huawei gt2 and was offtrack with 50/100 m. Hope they can fix something

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    Surferxxx @isazi
                                    last edited by 13 Aug 2024, 11:34

                                    @isazi it is not fixed. Still have the same issue every time I swim.
                                    It just changed a little bit, now at the end of the swimming the watch shows the correct distance. In the Suunto app the distance is always 0.

                                    1 Reply Last reply Reply Quote 0
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