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    Heart rate belt turns off heart rate wrist

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator @jofre100
      last edited by

      @jofre100 Since you have done soft resets I would attempt a hard reset. But first, are you using custom or stock sport mode?

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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      • J Offline
        jofre100 @Brad_Olwin
        last edited by

        @Brad_Olwin stock, I’m not a hardcore user at all, just basic stuff… I’ll try with a hard reset, thanks

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        • J Offline
          jofre100 @Brad_Olwin
          last edited by

          @Brad_Olwin update: i’ve done a hard reset and the problem is still there… I don’t know what else to do… Pretty annoying to reboot every time I use the belt…

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          • Brad_OlwinB Offline
            Brad_Olwin Moderator @jofre100
            last edited by

            @jofre100 said in Heart rate belt turns off heart rate wrist:

            @Brad_Olwin update: i’ve done a hard reset and the problem is still there… I don’t know what else to do… Pretty annoying to reboot every time I use the belt…

            I did not ask before and did not see what belt you are using?

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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            • J Offline
              jofre100 @Brad_Olwin
              last edited by

              @Brad_Olwin Suunto 9 peak and software version 2.26.8

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              • Brad_OlwinB Offline
                Brad_Olwin Moderator @jofre100
                last edited by Brad_Olwin

                @jofre100 said in Heart rate belt turns off heart rate wrist:

                @Brad_Olwin Suunto 9 peak and software version 2.26.8

                What HR belt are you using? And above is this 9 Peak or 9 Peak Pro?
                From firmware and where this is posted you are in the wrong forum thread. I am moving this.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                • Brad_OlwinB Brad_Olwin moved this topic from Suunto 9 Peak Pro on
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @jofre100
                  last edited by

                  @jofre100 said in Heart rate belt turns off heart rate wrist:

                  @sartoric I’m sorry, my watch is the 9 peak pro

                  If you are on the firmware you stated it is the 9 Peak not the Pro, please correct this and tell me which HR belt you are using. The 9 Peak development is likely done at the last update. The hardware for the 9 Peak and 9Peak Pro are different.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                  • J Offline
                    jofre100 @Brad_Olwin
                    last edited by

                    @Brad_Olwin yes sorry, it’s the 9 peak. The belt I’m using is the Suunto smart hr belt

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Do you have 24/7 hr enabled ?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
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                      • J Offline
                        jofre100 @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos no, should I?

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                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @jofre100
                          last edited by

                          @jofre100 said in Heart rate belt turns off heart rate wrist:

                          @Dimitrios-Kanellopoulos no, should I?

                          Yes, try this and see what happens. I do not have my 9 peak with me but will check all this tonight.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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