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    Beta firmware for sync issues 2.33.16

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    • GiPFELKiNDG Offline
      GiPFELKiND Silver Members @Tieutieu
      last edited by

      @Tieutieu hey have same Touchscreen issue often. But now i have Strange backlight issue… If i Press a Button and scroll about the widgets its going more than 30 seconds until the backlight turns on… Scary. Seems like the light Sensor manage the “in switching” itself. Before the update the light everytime goes on when i press a Button. If i am in dark conditions it seems that the Backlight needs not so long time until switching on. Then it need time perhaps 10 seconds. But the Algorithm is very inconsistent.

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      1 Reply Last reply Reply Quote 1
      • GiPFELKiNDG Offline
        GiPFELKiND Silver Members @Tieutieu
        last edited by

        @Tieutieu the non responsible Touchscreen i can always Sold – wash the display with normal soap and make IT dry after “cleaning” No soft reset in my case necessary. Try this and perhaps it help for you, too. 🤗

        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

        luke55L 1 Reply Last reply Reply Quote 0
        • luke55L Offline
          luke55 @GiPFELKiND
          last edited by

          @GiPFELKiND

          I updated to official 2.33.16 three days ago, and since this update, the HRV problem (no value reported) that was fixed on 2.33.14 has reappeared, strictly no value.

          Does anybody know if it is possible to go back to a previous version ?

          Never had problem with synchronisations, nothing new for me.

          GiPFELKiNDG 1 Reply Last reply Reply Quote 0
          • GiPFELKiNDG Offline
            GiPFELKiND Silver Members @luke55
            last edited by GiPFELKiND

            @luke55 hmmmmm dont know. But think it should be possible like the Beta firmware here, @Dimitrios-Kanellopoulos. Perhaps there is an Option to got the Firmware before?
            And @luke55 you have Turn in HRV measurement here? In sleep Option?IMG_20240526_160207.jpg

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

            luke55L 1 Reply Last reply Reply Quote 0
            • luke55L Offline
              luke55 @GiPFELKiND
              last edited by

              @GiPFELKiND

              Yes, of course, after updating, I systematically check that HRV measurement is activated.
              I am going to ask support how to go back to 2.33.14, other option is to wait for the next update, hoping HRV will come back.

              GiPFELKiNDG Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 1
              • GiPFELKiNDG Offline
                GiPFELKiND Silver Members @luke55
                last edited by

                @luke55 thats really spooky 🙄

                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                1 Reply Last reply Reply Quote 0
                • S Offline
                  satom Bronze Member @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos Awesome! Thanks a lot, mate.

                  It’s great that Suunto has solved this problem and I look forward to hearing more about the new features that are coming.

                  1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @luke55
                    last edited by

                    @luke55 hi there is no change on HRV. Are you sure you are doing things ok ? Doesn’t the watch track HRV ? what is the problem exactly ?

                    Just FYI only BLE firmware was changed so your problem looks like a misconfiguration

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 0
                    • W Offline
                      wurzlsepp Bronze Member @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos
                      Thank you for your work! And generally, I also appreciate that there is more communication, some surveys and even some Betas now, a good new direction! I think many of us here are happy to help, if we know how and what’s going on roughly 🙂

                      1 Reply Last reply Reply Quote 6
                      • D Offline
                        dynamitkov
                        last edited by

                        Hi @Dimitrios-Kanellopoulos,
                        just like to share with you that after 2.33.16 software update my Suunto Vertical Titanium Solar doesn’t sync weather with Suunto app.

                        So don’t have weather widget.

                        I’ve asked for support on support@suunto.com - [ Ticket: 7442314 ] suunto vertical software update issue, but still have no fix suggestions,

                        For you info:
                        Suunto watch software version: 2.33.16
                        Suunto app version: 2.35.7

                        As of now I’ve made unpair watch from app and pair them again as well as remove app and install again and soft reset of watch. None of them made any difference.

                        Could you please give me an advice how to proceed.

                        Thank you in advance

                        Regards,
                        Dimitar

                        isaziI sartoricS 2 Replies Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @dynamitkov
                          last edited by

                          @dynamitkov if everything else syncs, this has 99% nothing to do with the watch, but with the app. Do you have location permission for your Suunto App?

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          D 1 Reply Last reply Reply Quote 1
                          • sartoricS Offline
                            sartoric Moderator @dynamitkov
                            last edited by

                            @dynamitkov
                            my weather widget sync as usual

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.3.5 beta
                            Suunto App IOs 2.46.0 (19453) beta on MBP M1

                            1 Reply Last reply Reply Quote 1
                            • D Offline
                              dynamitkov @isazi
                              last edited by

                              Hi @isazi,
                              thanks for the advise.

                              It was because of location permission.

                              Thanks a lot.

                              You made me happy again.

                              Wish you nice day.

                              Regards,
                              Dimitar

                              1 Reply Last reply Reply Quote 1
                              • arooldaaA Offline
                                arooldaa
                                last edited by

                                Well, I have the issue again. The same behaviour- one day delay.

                                In fact, soft reset didn’t help. Still old values on the watch compared to updated ones at SA.

                                Felix FelicisF 1 Reply Last reply Reply Quote 0
                                • Felix FelicisF Offline
                                  Felix Felicis @arooldaa
                                  last edited by

                                  @arooldaa I never had any sync issues before and since 2-3 days I have them too. 😞 Maybe cause I’m a Suunto app beta tester?

                                  sartoricS 1 Reply Last reply Reply Quote 0
                                  • sartoricS Offline
                                    sartoric Moderator @Felix Felicis
                                    last edited by sartoric

                                    @Felix-0
                                    I’m on the latest stable firmware and beta app
                                    No issue with sync afaik

                                    SVTS - 2.40.38
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 14 - One UI 6.1
                                    Suunto App Android 5.3.5 beta
                                    Suunto App IOs 2.46.0 (19453) beta on MBP M1

                                    1 Reply Last reply Reply Quote 0
                                    • vjakubV Offline
                                      vjakub
                                      last edited by

                                      Just noticed an unpleasant bug with this firmware. When I pause the watch (SR) during biking, after a some time (about one hour) it will restart itself. Not sure if it is related but I was wearing Polar HR.

                                      It has happened two times already. Suddenly you just see a Suunto booting logo. In both cases the activity was not lost. Anyone else with this issue?

                                      isaziI 1 Reply Last reply Reply Quote 0
                                      • isaziI Offline
                                        isazi Moderator @vjakub
                                        last edited by

                                        @vjakub I will try to reproduce. So just pause for a long time during activity, right?

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        vjakubV 1 Reply Last reply Reply Quote 1
                                        • vjakubV Offline
                                          vjakub @isazi
                                          last edited by

                                          @isazi Correct. I wasn’t doing anything else with the watch or SA.

                                          isaziI 2 Replies Last reply Reply Quote 1
                                          • isaziI Offline
                                            isazi Moderator @vjakub
                                            last edited by

                                            @vjakub my Race has been paused for 1:30 already, with no crash. I’ll keep going.

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

                                            1 Reply Last reply Reply Quote 1
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