• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Sleep tracking dos not work after update

Scheduled Pinned Locked Moved Suunto Vertical
25 Posts 7 Posters 1.4k Views 7 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • D Offline
    dreamer_ @Josaiplu
    last edited by 4 Jul 2024, 05:15

    @Josaiplu It is very strange and in fact the first (and only) day since I have the watch that I have had this issue. It was fine before.

    What is your HR while sleeping? The changes are for those below 40. Thanks for the answer.

    J 1 Reply Last reply 4 Jul 2024, 06:25 Reply Quote 0
    • J Offline
      Josaiplu Bronze Member @dreamer_
      last edited by 4 Jul 2024, 06:25

      @dreamer_ My resting HR is 50-55 so could be linked to your range indeed

      D 1 Reply Last reply 4 Jul 2024, 06:55 Reply Quote 0
      • D Offline
        dreamer_ @Josaiplu
        last edited by 4 Jul 2024, 06:55

        @Josaiplu the changes are from those who have 40 or less bpm. That is not your range.

        These are the proves that sleep did not work:

        The HR is tracked ok during the sleep. Here you can see the 6 hours of the sleep:

        5bfe5b8b-0e35-47dd-b848-c05b165348c2-image.png

        That means that the HR meassurements are fine. HR was tracked during the sleep

        And here is the sleep report, which is broken:

        861d7938-a116-40b0-9eaa-91c101cdb601-image.png

        T 1 Reply Last reply 4 Jul 2024, 09:42 Reply Quote 0
        • T Offline
          Todd Danielczyk Gold Members @dreamer_
          last edited by 4 Jul 2024, 09:42

          @dreamer_ mine seemed to be fine this morning.

          1000120502.jpg

          D 1 Reply Last reply 4 Jul 2024, 11:16 Reply Quote 0
          • D Offline
            dreamer_ @Todd Danielczyk
            last edited by 4 Jul 2024, 11:16

            @Todd-Danielczyk The same I was telling @Josaiplu . The changes in firmware for sleep tracking are for those that have 40 bpm or less. That is not your case either.

            1 Reply Last reply Reply Quote 1
            • S Offline
              sartoric Moderator
              last edited by 4 Jul 2024, 11:32

              I got the same figures (41/38) in the app , that could be a funny coincidence or a bug 😁

              In the watch 39/38

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              D 1 Reply Last reply 4 Jul 2024, 11:57 Reply Quote 1
              • D Offline
                dreamer_ @sartoric
                last edited by dreamer_ 7 Apr 2024, 11:57 4 Jul 2024, 11:57

                @sartoric in fact as you can see, I have 40/38 in my watch and 41/38 in the app. With your similar bmp, your sleep tracking was fine?

                Thanks!

                S 1 Reply Last reply 4 Jul 2024, 12:55 Reply Quote 0
                • S Offline
                  sartoric Moderator @dreamer_
                  last edited by sartoric 7 Apr 2024, 12:56 4 Jul 2024, 12:55

                  @dreamer_
                  yep the tracking was fine, at least the duration of it.

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                  D 1 Reply Last reply 4 Jul 2024, 13:02 Reply Quote 1
                  • D Offline
                    dreamer_ @sartoric
                    last edited by dreamer_ 7 Apr 2024, 13:03 4 Jul 2024, 13:02

                    @sartoric I Will check again tonight for sure. If I have the issue again, I’d like to help giving my logs or whatever is needed.

                    Thanks

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      Iggge
                      last edited by 4 Jul 2024, 13:58

                      Do a soft reset. Mine works just fine (almost every time)

                      D 1 Reply Last reply 5 Jul 2024, 04:42 Reply Quote 1
                      • D Offline
                        dreamer_ @Iggge
                        last edited by dreamer_ 7 May 2024, 04:44 5 Jul 2024, 04:42

                        @Iggge It worked!! Today the tracking is just perfect.

                        IMG_20240705_063621.jpg IMG_20240705_063601.jpg

                        My bpm are a bit higher today (I have an exam and I’m not sleeping as much as I should)

                        @sartoric today I have the same info in the watch and the app but in the app I see in the first capture a minimum of 40 and in the second a minimum of 39. The watch says 40

                        D 1 Reply Last reply 6 Jul 2024, 08:23 Reply Quote 0
                        • D Offline
                          dreamer_ @dreamer_
                          last edited by dreamer_ 7 Jun 2024, 08:36 6 Jul 2024, 08:23

                          Today the sleep tracking was again not accurate, after the update. It is not that bad like the first night (which was totally wrong), but It did not track correctly the sleep.

                          So from 3 days, I have a very bad tracking, a good one (after reset) and a not good one.

                          IMG_20240706_102218.jpg IMG_20240706_102155.jpg

                          The watch detects that I’m sleeping at 1:19am but as you can see in the HR data, that is not true.

                          These accuracy issues are only happening after the update. Everything was fine before the update. All that I know is that I’m in the HR affected range of the update.

                          M 1 Reply Last reply 6 Jul 2024, 08:45 Reply Quote 1
                          • M Offline
                            Manuele @dreamer_
                            last edited by Manuele 7 Jun 2024, 08:47 6 Jul 2024, 08:45

                            @dreamer_ Hi,

                            I am in the HR range of the update too, and, for now, I did not experience major differences from before, it seems that it is more precise in the awake time. Still it is not perfect, and I wish they will solve the licensing deal to obtain sleep stages and nap detection

                            Suunto Vertical Titanium Solar

                            D 1 Reply Last reply 6 Jul 2024, 08:55 Reply Quote 1
                            • D Offline
                              dreamer_ @Manuele
                              last edited by 6 Jul 2024, 08:55

                              @Manuele thanks for the report. I will check again tonight restarting the watch perhaps. There’s something there different. But these days, with an exam there, I’m also more nervous than usual.
                              I hope they can solve those licesing issues too. At the end, the Vertical is the best watch of the brand and that should be sorted, if possible.

                              D 1 Reply Last reply 8 Jul 2024, 07:29 Reply Quote 1
                              • D Offline
                                dreamer_ @dreamer_
                                last edited by dreamer_ 7 Aug 2024, 07:35 8 Jul 2024, 07:29

                                Last two days sleep tracking has been pretty solid. It is not 100% accurate but is definitively better as those two days I reported.

                                Btw. About that licensing issues, which is the problem exactly? The Race S seems to have the same algorythms as the Race has.
                                Thanks

                                M 1 Reply Last reply 8 Jul 2024, 07:53 Reply Quote 0
                                • M Offline
                                  Mff73 @dreamer_
                                  last edited by 8 Jul 2024, 07:53

                                  @dreamer_
                                  Interpolate for new watches.
                                  https://forum.suunto.com/post/131343

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  D 1 Reply Last reply 8 Jul 2024, 08:17 Reply Quote 1
                                  • D Offline
                                    dreamer_ @Mff73
                                    last edited by dreamer_ 7 Aug 2024, 08:45 8 Jul 2024, 08:17

                                    @Mff73 thanks. Very interesting that feedback. So it’s just a matter of time.

                                    The only thing perhaps I don’t agree, is the strategy of keeping the (for now) worse algorythm just only in their best watch. I’m not sure if it’s fair for the people that bought the Vertical. But Suunto knows more those whys than us, of course.

                                    M 1 Reply Last reply 8 Jul 2024, 09:16 Reply Quote 0
                                    • M Offline
                                      Mff73 @dreamer_
                                      last edited by 8 Jul 2024, 09:16

                                      @dreamer_
                                      Read better šŸ˜‰, maybe it is not only suunto wishes, but also some contractual constraints.
                                      No insights here, but if a model was designed and ā€œnegociatedā€ with certain ā€œlicensedā€ feature, it might be difficult to do without (legally speaking).

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      D 1 Reply Last reply 8 Jul 2024, 09:23 Reply Quote 1
                                      • D Offline
                                        dreamer_ @Mff73
                                        last edited by 8 Jul 2024, 09:23

                                        @Mff73 I see. My ā€œengrishā€ sometimes is not the best, you know šŸ˜‰

                                        D 1 Reply Last reply 10 Jul 2024, 12:15 Reply Quote 0
                                        • D Offline
                                          dreamer_ @dreamer_
                                          last edited by dreamer_ 7 Oct 2024, 17:40 10 Jul 2024, 12:15

                                          Just to add that this night the watch detected that I was sleeping at 1:40am. It is a hit and miss at the end. It somehow works but since the update , it is not as accurate as it should be (at least for me).

                                          I 1 Reply Last reply 10 Jul 2024, 18:48 Reply Quote 1
                                          12 out of 25
                                          • First post
                                            12/25
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received