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    No more weather in my location (City) it shows district now.

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    • J Offline
      Jonathan C Silver Members @JonasLarsson
      last edited by

      @JonasLarsson is your watch paired to Android or iOS? Trying to figure out if this is a Suunto App issue which seems likely.

      Current: Ocean, Vertical Titanium Solar
      Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

      S JonasLarssonJ yome77Y 3 Replies Last reply Reply Quote 0
      • S Online
        Swaddy61 Silver Members @Jonathan C
        last edited by

        @Jonathan-C Mine (which has gone from City to County) is via the Android App.

        SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

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        • JonasLarssonJ Offline
          JonasLarsson @Jonathan C
          last edited by

          @Jonathan-C said in No more weather in my location (City) it shows district now.:

          @JonasLarsson is your watch paired to Android or iOS? Trying to figure out if this is a Suunto App issue which seems likely.

          iOS

          Suunto Vertical Titanium Solar

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          • yome77Y Offline
            yome77 @Jonathan C
            last edited by

            @Jonathan-C
            for my part I am on Android. So maybe linked to the app Suunto

            Ze StuartZ 1 Reply Last reply Reply Quote 0
            • Ze StuartZ Offline
              Ze Stuart Gold Members @yome77
              last edited by Ze Stuart

              @yome77 @Jonathan-C Ocean on the left paired to iOS shows city (no idea where Waverly is!), and Race on the right shows county, paired to Android.

              And there I was thinking it was a cost-saving measure: poll a larger area for weather, query the API less (OpenWeather?), incur fewer charges. Or perhaps it is, and that change hasn’t reached iOS yet…

              a3a24793-f843-42f2-8df4-1a3d7cbc43a9-image.png

              Edit: I looked up the area for Waverly on GMaps, see below, that’ll mean one API query will get weather for me, I don’t imagine there are any other Suunto users in that tiny grid.

              ea350247-ccd6-4ae2-a659-3d5ec2dde4c3-image.png

              Alameda Country, for comparison, is huge, so one API query can probably serve many Suunto users. Imagine this for somewhere like London. (I added the current temperature to both areas to illustrate my point after the image).

              99ecee47-8432-4bcf-87e3-efa37069b0aa-image.png

              It’s also pretty annoying, as at least in Alameda country, it’s forecast to be 39ºC in the far east, inland, and 31ºC where I am. I’d plan differently for those two extremes, specifically I would exercise at 31º, but at 39º I’d not exercise. There’s also a very wide range in air quality from where I am: near-coastal, often a strong offshore breeze blowing pollution inland, east, so while I might choose to exercise with my area’s air quality on a given day, I probably wouldn’t more inland (check out a pollution map for the Bay Area: more often than not we lucky coastal dwellers have good air quality, where as those east of us get our pollution.

              For those saying ‘just go outside and see how hot it is’, I’m in the habit of looking at the hourly forecast on my watch to plan when to exercise, which, at least when paired to Android, is now an average of an area 2128.9km².

              Consider me irked by this silent change: I think a sensible compromise would be at the city level, but county is too much.

              PS…: the average size of a county in the US is 3168km² so county is definitely not a useful. For the UK it’s 620km², Germany 891km² and Finland 1095km².

              https://zulusierra.co

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              • J Offline
                Jonathan C Silver Members @Ze Stuart
                last edited by Jonathan C

                @Ze-Stuart thanks for the excellent write up!

                I echo your thoughts completely because there is a similar problem here: I happen to be in one of two US states where county government had long been abolished, and practically means nothing.

                In the Northeast we go by towns and localized weather used to work very well with these tiny geographic entities that have defined boundaries.

                weather.jpg

                A quirk I have discovered is how the data from Android is presented as “Hartford County” (Ocean) while from iOS “Capitol Planning Region” (Vertical). The latter is technically correct as Planning Regions have now superseded the legacy Counties as CT’s County Equivalents by the Census Bureau.

                So the iOS dataset is somehow more up to date, but I doubt there’s any difference between the two. I have yet to verify if it corresponds to updated definitions (add/drop of towns) in real life.

                I can’t imagine what happens at San Bernardino County, larger than a whopping 9 states at over 50,000 km², especially in times of heat waves and drastic temperature differences as illustrated on your map.

                Current: Ocean, Vertical Titanium Solar
                Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

                Ze StuartZ 1 Reply Last reply Reply Quote 2
                • Ze StuartZ Offline
                  Ze Stuart Gold Members @Jonathan C
                  last edited by

                  @Jonathan-C said in No more weather in my location (City) it shows district now.:

                  @Ze-Stuart thanks for the excellent write up!

                  You’re welcome! Nothing like nerding out on something.

                  I can’t imagine what happens at San Bernardino County, larger than a whopping 9 states at over 50,000 km², especially in times of heat waves and drastic temperature differences as illustrated on your map.

                  Bad data for bad decisions and grumpiness when plans have to be revised. Good example though: that covers the terrain from Las Vegas to Los Angeles, ranging in altitude from something like 1400m down to 0m. Last time I was there was that year of unusual weather where the snow settled on the strip: our flights were cancelled due to lack of de-icing equipment so we drove. Beautiful, but.

                  739bdabc-27a8-450c-af01-35069ed427c0-image.png

                  https://zulusierra.co

                  Ze StuartZ 1 Reply Last reply Reply Quote 3
                  • Ze StuartZ Offline
                    Ze Stuart Gold Members @Ze Stuart
                    last edited by

                    I’ve logged this with Suunto as ticket 7480235, @Jonathan-C I linked to your recent post as well as mine with the temperature breakdown.

                    If anyone else wants to log a ticket with support, link to this thread and mention my ticket number, citing the geo that you’re in.

                    @Dimitrios-Kanellopoulos @isazi @Brad_Olwin if appropriate any internal mention of this would be greatly appreciated.

                    https://zulusierra.co

                    Ze StuartZ 1 Reply Last reply Reply Quote 2
                    • Ze StuartZ Offline
                      Ze Stuart Gold Members @Ze Stuart
                      last edited by

                      Gosh support has become a challenge: in 7 days, I’ve been asked to ‘reset the weather settings’. This includes making sure the app has permission for location access, and then disabling the weather widget, restarting, and then enabling it again, but to get to that point took 3 emails.

                      Sigh, just venting about the frustrations of support: it’s a shame they seem so terribly under-resourced: not enough people, not enough training (any training?) on the app or the watches.

                      https://zulusierra.co

                      Ze StuartZ 1 Reply Last reply Reply Quote 3
                      • Ze StuartZ Offline
                        Ze Stuart Gold Members @Ze Stuart
                        last edited by Ze Stuart

                        Update from support:

                        I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

                        https://zulusierra.co

                        EgikaE Tami999T 2 Replies Last reply Reply Quote 1
                        • EgikaE Offline
                          Egika Platinum Member @Ze Stuart
                          last edited by Egika

                          @Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
                          One question: do the watches acutall report different temperatures or is just the caption different?
                          From your pictures the temperatures are exactly the same…

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                          Race S All Black - TI Canary - Titanium Courtney

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                          • Tami999T Offline
                            Tami999 Silver Members @Ze Stuart
                            last edited by

                            @Ze-Stuart said in No more weather in my location (City) it shows district now.:

                            Update from support:

                            I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

                            Thank You for sharing this!

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                            • Ze StuartZ Offline
                              Ze Stuart Gold Members @Egika
                              last edited by

                              @Egika said in No more weather in my location (City) it shows district now.:

                              @Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
                              One question: do the watches acutall report different temperatures or is just the caption different?
                              From your pictures the temperatures are exactly the same…

                              It wasn’t a good example, but they had been showing different temperatures and forecasts. That’s why I added the map with the OpenWeather forecasts, to illustrate the range.

                              https://zulusierra.co

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                              • K Offline
                                Kramble @Ze Stuart
                                last edited by

                                It’s still the same for me, any news ?

                                Ambit 3 peak saphir
                                Spartan Ultra (sold)
                                S7 graphite copper
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                                • Ze StuartZ Offline
                                  Ze Stuart Gold Members @Kramble
                                  last edited by

                                  @Kramble no, I haven’t heard anything, so I assume they’re still constantly optimising the weather service function.

                                  https://zulusierra.co

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