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    Can't control music with my Suunto Race S

    Scheduled Pinned Locked Moved Suunto Race S
    20 Posts 12 Posters 2.4k Views 12 Watching
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    • E Offline
      Elipsus Silver Members @Bastienhere
      last edited by

      @Bastienhere That’s a Race S Peak Pro lol

      BastienhereB 1 Reply Last reply Reply Quote 0
      • BastienhereB Offline
        Bastienhere Bronze Member @Elipsus
        last edited by

        @Elipsus haha i thought I was tripping out!

        1 Reply Last reply Reply Quote 0
        • Cinzia AraostaC Offline
          Cinzia Araosta @Bastienhere
          last edited by Cinzia Araosta

          @Bastienhere I think it’s just my screen protector that makes it look different 😁

          1 Reply Last reply Reply Quote 0
          • Cinzia AraostaC Offline
            Cinzia Araosta
            last edited by

            Thank you all!
            A bunch of restarts (phone, app, permissions…) seems to work for a while. When it’s not working anymore, restart of everything again.
            Not ideal, should be investigated more.
            Ciao!

            emilia_vE 1 Reply Last reply Reply Quote 0
            • emilia_vE Offline
              emilia_v @Cinzia Araosta
              last edited by

              @Cinzia-Araosta I have the same problem, really frustrating how many bugs and problems this watch has. I’ve never been able to use the music at all. Could someone explain do I have to do this in app or iPhone’s settings??

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @emilia_v
                last edited by

                @emilia_v What bugs and problems are so frustrating? It is likely a phone issue with the music. What phone do you have? What OS and what version? What version of SA are you using? I have an iPhone on the beta version and music works perfectly with the Suunto S. I doubt this is a watch issue.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                AudaxjoeA 1 Reply Last reply Reply Quote 0
                • AudaxjoeA Offline
                  Audaxjoe @Brad_Olwin
                  last edited by Audaxjoe

                  @Brad_Olwin if you search your will see this is reported with various watches phones and operating systems.

                  A phone restart normally works for me, lasts a few days then watch stops controlling the music. It shows you what is playing but nothing else works.

                  I think as it is so broad an issue it probably is watch related.

                  I gave up months ago trying to get it to work and just use my phone…

                  For the record. Android. Pixel 6a. Vertical.

                  Just listening to music now. Everything is greyed out 🤷🏻‍♂️

                  Suunto Vertical
                  Suunto 9 BARO
                  Garmin Fenix 3, 5
                  Suunto Vector

                  Brad_OlwinB 1 Reply Last reply Reply Quote 2
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Audaxjoe
                    last edited by

                    @Audaxjoe since iPhones seem to work with no issues whatsoever, I would argue it is phone firmware and possibly hard ware.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote -1
                    • M Offline
                      mr blom
                      last edited by mr blom

                      Have an Android phone and had the same problem with my suunto peak. I was recently playing around with the music controls and did a restart on the suunto app in the phone. Then the music controls worked again. I think the problem is the suunto app for Android and have been there for years.

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        maszop Bronze Member @mr blom
                        last edited by

                        Does anyone at Suunto still fix bugs?
                        How many years has this bug been around?

                        1 Reply Last reply Reply Quote -2
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