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Software update 2.39.20 (2024 Q4)

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  • A Offline
    atoponce @Romain Sassareu
    last edited by 18 Dec 2024, 22:26

    @Romain-Sassareu I’m sure Suunto is aware and working to get it resolved. There is also discussion on Reddit. Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

    Suunto Race S / 9 Baro / Ambit 3 Peak / Observer
    Polar H10 / Verity Sense / OH1
    Stryd Duo / Wind

    M 1 Reply Last reply 19 Dec 2024, 06:59 Reply Quote 0
    • А Offline
      Александр Даниленко @Romain Sassareu
      last edited by 18 Dec 2024, 23:01

      @Romain-Sassareu same today for me

      Suunto Race S

      1 Reply Last reply Reply Quote 0
      • S Offline
        Sturgis
        last edited by 18 Dec 2024, 23:46

        “New Christmas and New Year watch faces, along with a new green theme watch color”

        What is the green theme watch color and how to set it up?

        Suunto 9 Baro Titanium Charcoal Black / Suunto Race Titanium Charcoal

        F 1 Reply Last reply 18 Dec 2024, 23:51 Reply Quote 0
        • F Offline
          far-blue Bronze Member @Sturgis
          last edited by 18 Dec 2024, 23:51

          @Sturgis Green has just been added to the bottom of the colour selection list for the accent colour. You can use it with any watch face but it’s the default for the new xmas and new year faces 🙂

          S 1 Reply Last reply 19 Dec 2024, 19:46 Reply Quote 2
          • F Offline
            far-blue Bronze Member
            last edited by 18 Dec 2024, 23:54

            FYI in case anyone was wondering, the behaviour of DND within an activity hasn’t changed with the new firmware (I was hopeful…). If you set DND in the activity setup screen it turns off all notifications plus then doesn’t re-enable notifications at the end of the activity. Fingers crossed for the Q1 2025 firmware 🙂

            1 Reply Last reply Reply Quote 2
            • E Online
              Egika Platinum Member @joachimstolpe
              last edited by 19 Dec 2024, 04:03

              @joachimstolpe said in Software update 2.39.20 (2024 Q4):.

              Self explanatory is that it worked before, otherwise I wouldn’t have been able to update - and that’s what kinda drives me mad. Why won’t it work now?

              I’m at a loss here guys. What to do?

              Just to make sure: wifi is not used for firmware updates. They are transferred via BT…

              Otherwise no idea. Mine is working well on various models. Flight mode etc is off? Can you add the wifi in the settings at all?

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - Titanium Courtney
              Run Lime

              J 1 Reply Last reply 19 Dec 2024, 06:59 Reply Quote 0
              • M Offline
                MiniForklift Platinum Member
                last edited by 19 Dec 2024, 04:06

                I have just successfully downloaded a map, no issues. Although one thing I have noticed was that the watch wasn’t charging when I plugged it in, thought that was odd. Tried it at a few different power points, none of them worked. Then after a couple of soft resets it decided it would start charging. Anyone came across this before?

                SV Titanium Solar Forest

                C 1 Reply Last reply 19 Dec 2024, 18:38 Reply Quote 0
                • S Offline
                  skifast12 @supergroover
                  last edited by 19 Dec 2024, 04:08

                  Same for me. OHR didn’t work yesterday after the update, then after soft reset, it worked. Today again same issue.
                  It says “measuring” but green OHR lights is not showing.

                  425124f6-a938-4590-acae-d1fd6756b489-image.jpeg

                  F P 2 Replies Last reply 19 Dec 2024, 08:17 Reply Quote 2
                  • K Offline
                    Kurt68
                    last edited by 19 Dec 2024, 05:25

                    On my Race, sleep tracking only worked the first night after the update. Now 2 nights not. A reset has not helped.

                    1 Reply Last reply Reply Quote 1
                    • B Offline
                      BrunoH Gold Members @BrunoH
                      last edited by 19 Dec 2024, 06:03

                      Nope, this time the control panel didn’t get fixed by waiting. After the night it still looks like this. Notice that the bottom row (the one with the smallest font) is in focus and gets selected with the middle button.

                      Quite a lot of regression bugs with this sw.

                      1000011696.jpg

                      Compasses: M-311, A-10, SK-7
                      Diving: Finnlight Navy 90, Vyper
                      Sports: Metron, S7, S9B and Vertical

                      S 1 Reply Last reply 19 Dec 2024, 06:29 Reply Quote 0
                      • S Offline
                        sebchastang Silver Members @BrunoH
                        last edited by 19 Dec 2024, 06:29

                        @BrunoH Bad luck 😕
                        Control panel displays correctly again on my watch, but I am pretty sure it will be broken if I restart the watch.
                        I hope Suunto is aware and working on this display bug.
                        I use bottom button shortcut to access the control panel, maybe it is related?
                        @BrunoH How do you access control panel on your watch

                        Suunto Vertical
                        Suunto Traverse

                        B 1 Reply Last reply 19 Dec 2024, 06:54 Reply Quote 0
                        • B Offline
                          BrunoH Gold Members @sebchastang
                          last edited by 19 Dec 2024, 06:54

                          @sebchastang The same for me; I have the lower button configured as shortcut. I need to adjust the morning wakeup alarm a few times a week so I really appreciate the shortcut.

                          I too hope for a correction, but unfortunately I have seen very few comments about this problem in the forum. I guess a cosmetic flaw doesn’t get as much attention as the OHR problem.

                          Compasses: M-311, A-10, SK-7
                          Diving: Finnlight Navy 90, Vyper
                          Sports: Metron, S7, S9B and Vertical

                          T B W 3 Replies Last reply 19 Dec 2024, 10:28 Reply Quote 0
                          • M Offline
                            Matúš Bronze Member @atoponce
                            last edited by 19 Dec 2024, 06:59

                            @atoponce said in Software update 2.39.20 (2024 Q4):

                            @Romain-Sassareu Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

                            Actually, I’ve successfully uploaded an activity on SA more that 12[h] ago, but no sign of that activity on Strava yet.

                            Suunto 9 Peak Pro Titanium Slate
                            Suunto Spartan Sport

                            #swatt

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              joachimstolpe @Egika
                              last edited by 19 Dec 2024, 06:59

                              @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                              Yep, flight mode is off. And no power saving mode either. Discovery is on.
                              I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                              I really don’t know how to solve this…😢

                              M 1 Reply Last reply 19 Dec 2024, 08:52 Reply Quote 1
                              • S Offline
                                sracer Bronze Member
                                last edited by 19 Dec 2024, 07:59

                                One problem with the new carousel/zoom animation is that the already small fonts get even smaller for the non-active rows making people with less than perfect eyesight struggle. I much prefer the old way given the limited screen sizes of these watches.

                                E J 2 Replies Last reply 19 Dec 2024, 08:05 Reply Quote 11
                                • T Offline
                                  tr1athl0nb0y
                                  last edited by 19 Dec 2024, 08:00

                                  Same issues here with HR on 9PP, since latest update, HR stops every few hours and have to perform soft reset.
                                  No sleep tracking as usually stops tracking HR overnight also.

                                  1 Reply Last reply Reply Quote 0
                                  • E Online
                                    enriqueescoms @sracer
                                    last edited by 19 Dec 2024, 08:05

                                    @sracer I agree with you

                                    Suunto 9 Peak Pro (all black version)

                                    1 Reply Last reply Reply Quote 1
                                    • F Offline
                                      flo7z Silver Members @skifast12
                                      last edited by flo7z 19 Dec 2024, 08:17

                                      @skifast12

                                      Same issue here. No heart beat measuremenrt and no sleep tracking.
                                      Restart makes it works for a few hours but then it stop again.
                                      9 peak pro with last update 2.39.20

                                      Florian Z.
                                      Suunto 9 Peak Pro
                                      Suunto Wings
                                      Suunto D4
                                      Suunto Ambit 3 Peak

                                      1 Reply Last reply Reply Quote 1
                                      • M Offline
                                        Mff73 @joachimstolpe
                                        last edited by 19 Dec 2024, 08:52

                                        @joachimstolpe said in Software update 2.39.20 (2024 Q4):

                                        @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                                        Yep, flight mode is off. And no power saving mode either. Discovery is on.
                                        I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                                        I really don’t know how to solve this…😢

                                        any change in your Wifi settings ? Password changed with some comas or specific caracters ? https://forum.suunto.com/topic/9157/wifi-with-password-comma?_=1734593834227
                                        firewall ?
                                        changed to 5GHz ?

                                        no expert myself, just enumerating few issues seen in this forum ?

                                        Did you eventually try to connect to a phone wifi hotspot to check if it is working ?

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        J 1 Reply Last reply 19 Dec 2024, 09:13 Reply Quote 0
                                        • J Offline
                                          joachimstolpe @Mff73
                                          last edited by 19 Dec 2024, 09:13

                                          @Mff73

                                          The network name is L & J and I’ve also tried changing it to L J with no success. Password is regular letters and numbers so nothing fancy there.
                                          Firewall is set to “low “ mode.

                                          Also using 2,4 GHz. The 5 GHz one doesn’t even show when i scan for networks in SA.

                                          Tried using my phone as a hotspot, same issue.

                                          1 Reply Last reply Reply Quote 0
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