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Software update 2.39.20 (2024 Q4)

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  • F Offline
    far-blue Bronze Member
    last edited by 18 Dec 2024, 23:54

    FYI in case anyone was wondering, the behaviour of DND within an activity hasn’t changed with the new firmware (I was hopeful…). If you set DND in the activity setup screen it turns off all notifications plus then doesn’t re-enable notifications at the end of the activity. Fingers crossed for the Q1 2025 firmware 🙂

    1 Reply Last reply Reply Quote 2
    • E Offline
      Egika Platinum Member @joachimstolpe
      last edited by 19 Dec 2024, 04:03

      @joachimstolpe said in Software update 2.39.20 (2024 Q4):.

      Self explanatory is that it worked before, otherwise I wouldn’t have been able to update - and that’s what kinda drives me mad. Why won’t it work now?

      I’m at a loss here guys. What to do?

      Just to make sure: wifi is not used for firmware updates. They are transferred via BT…

      Otherwise no idea. Mine is working well on various models. Flight mode etc is off? Can you add the wifi in the settings at all?

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      J 1 Reply Last reply 19 Dec 2024, 06:59 Reply Quote 0
      • M Offline
        MiniForklift Platinum Member
        last edited by 19 Dec 2024, 04:06

        I have just successfully downloaded a map, no issues. Although one thing I have noticed was that the watch wasn’t charging when I plugged it in, thought that was odd. Tried it at a few different power points, none of them worked. Then after a couple of soft resets it decided it would start charging. Anyone came across this before?

        SV Titanium Solar Forest

        C 1 Reply Last reply 19 Dec 2024, 18:38 Reply Quote 0
        • S Offline
          skifast12 @supergroover
          last edited by 19 Dec 2024, 04:08

          Same for me. OHR didn’t work yesterday after the update, then after soft reset, it worked. Today again same issue.
          It says “measuring” but green OHR lights is not showing.

          425124f6-a938-4590-acae-d1fd6756b489-image.jpeg

          F P 2 Replies Last reply 19 Dec 2024, 08:17 Reply Quote 2
          • K Offline
            Kurt68
            last edited by 19 Dec 2024, 05:25

            On my Race, sleep tracking only worked the first night after the update. Now 2 nights not. A reset has not helped.

            1 Reply Last reply Reply Quote 1
            • B Offline
              BrunoH Gold Members @BrunoH
              last edited by 19 Dec 2024, 06:03

              Nope, this time the control panel didn’t get fixed by waiting. After the night it still looks like this. Notice that the bottom row (the one with the smallest font) is in focus and gets selected with the middle button.

              Quite a lot of regression bugs with this sw.

              1000011696.jpg

              Compasses: M-311, A-10, SK-7
              Diving: Finnlight Navy 90, Vyper
              Sports: Metron, S7, S9B and Vertical

              S 1 Reply Last reply 19 Dec 2024, 06:29 Reply Quote 0
              • S Offline
                sebchastang Silver Members @BrunoH
                last edited by 19 Dec 2024, 06:29

                @BrunoH Bad luck 😕
                Control panel displays correctly again on my watch, but I am pretty sure it will be broken if I restart the watch.
                I hope Suunto is aware and working on this display bug.
                I use bottom button shortcut to access the control panel, maybe it is related?
                @BrunoH How do you access control panel on your watch

                Suunto Vertical
                Suunto Traverse

                B 1 Reply Last reply 19 Dec 2024, 06:54 Reply Quote 0
                • B Offline
                  BrunoH Gold Members @sebchastang
                  last edited by 19 Dec 2024, 06:54

                  @sebchastang The same for me; I have the lower button configured as shortcut. I need to adjust the morning wakeup alarm a few times a week so I really appreciate the shortcut.

                  I too hope for a correction, but unfortunately I have seen very few comments about this problem in the forum. I guess a cosmetic flaw doesn’t get as much attention as the OHR problem.

                  Compasses: M-311, A-10, SK-7
                  Diving: Finnlight Navy 90, Vyper
                  Sports: Metron, S7, S9B and Vertical

                  T B W 3 Replies Last reply 19 Dec 2024, 10:28 Reply Quote 0
                  • M Offline
                    Matúš Bronze Member @atoponce
                    last edited by 19 Dec 2024, 06:59

                    @atoponce said in Software update 2.39.20 (2024 Q4):

                    @Romain-Sassareu Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

                    Actually, I’ve successfully uploaded an activity on SA more that 12[h] ago, but no sign of that activity on Strava yet.

                    Suunto 9 Peak Pro Titanium Slate
                    Suunto Spartan Sport

                    #swatt

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      joachimstolpe @Egika
                      last edited by 19 Dec 2024, 06:59

                      @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                      Yep, flight mode is off. And no power saving mode either. Discovery is on.
                      I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                      I really don’t know how to solve this…😢

                      M 1 Reply Last reply 19 Dec 2024, 08:52 Reply Quote 1
                      • S Offline
                        sracer Bronze Member
                        last edited by 19 Dec 2024, 07:59

                        One problem with the new carousel/zoom animation is that the already small fonts get even smaller for the non-active rows making people with less than perfect eyesight struggle. I much prefer the old way given the limited screen sizes of these watches.

                        E J 2 Replies Last reply 19 Dec 2024, 08:05 Reply Quote 11
                        • T Offline
                          tr1athl0nb0y
                          last edited by 19 Dec 2024, 08:00

                          Same issues here with HR on 9PP, since latest update, HR stops every few hours and have to perform soft reset.
                          No sleep tracking as usually stops tracking HR overnight also.

                          1 Reply Last reply Reply Quote 0
                          • E Offline
                            enriqueescoms @sracer
                            last edited by 19 Dec 2024, 08:05

                            @sracer I agree with you

                            Suunto 9 Peak Pro (all black version)

                            1 Reply Last reply Reply Quote 1
                            • F Offline
                              flo7z Silver Members @skifast12
                              last edited by flo7z 19 Dec 2024, 08:17

                              @skifast12

                              Same issue here. No heart beat measuremenrt and no sleep tracking.
                              Restart makes it works for a few hours but then it stop again.
                              9 peak pro with last update 2.39.20

                              Florian Z.
                              Suunto 9 Peak Pro
                              Suunto Wings
                              Suunto D4
                              Suunto Ambit 3 Peak

                              1 Reply Last reply Reply Quote 1
                              • M Offline
                                Mff73 @joachimstolpe
                                last edited by 19 Dec 2024, 08:52

                                @joachimstolpe said in Software update 2.39.20 (2024 Q4):

                                @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                                Yep, flight mode is off. And no power saving mode either. Discovery is on.
                                I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                                I really don’t know how to solve this…😢

                                any change in your Wifi settings ? Password changed with some comas or specific caracters ? https://forum.suunto.com/topic/9157/wifi-with-password-comma?_=1734593834227
                                firewall ?
                                changed to 5GHz ?

                                no expert myself, just enumerating few issues seen in this forum ?

                                Did you eventually try to connect to a phone wifi hotspot to check if it is working ?

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                J 1 Reply Last reply 19 Dec 2024, 09:13 Reply Quote 0
                                • J Offline
                                  joachimstolpe @Mff73
                                  last edited by 19 Dec 2024, 09:13

                                  @Mff73

                                  The network name is L & J and I’ve also tried changing it to L J with no success. Password is regular letters and numbers so nothing fancy there.
                                  Firewall is set to “low “ mode.

                                  Also using 2,4 GHz. The 5 GHz one doesn’t even show when i scan for networks in SA.

                                  Tried using my phone as a hotspot, same issue.

                                  1 Reply Last reply Reply Quote 0
                                  • E Offline
                                    Ecki D. Bronze Member
                                    last edited by Ecki D. 19 Dec 2024, 10:24

                                    This Update seems to lead to HR Sensor Malfunctions again on the PP9. Read more here: https://forum.suunto.com/post/158962
                                    Think HR might fail when Ox Sensor kicks in during the night.
                                    Could not reproduce is while starting Ox measurement manually.
                                    Didn’t have this issue for quite a long time now.

                                    Anyway, update worked smooth here and I am happy with the new features.

                                    https://www.strava.com/athletes/37982563
                                    https://www.instagram.com/macdev

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      TrailEyes Gold Members @BrunoH
                                      last edited by 19 Dec 2024, 10:28

                                      @BrunoH I’ll add myself as another person who had the Control Panel display issue right after the update. It was fixed with two soft resets and hasn’t reappeared. But I too use the bottom button as a Control Panel shortcut. Sounds like a pattern for this issue.

                                      Suunto Vertical / 9 Peak Pro (gifted away) / 9 Baro / 5 Peak (lost on adventure) / Vector
                                      -----------‐-----------
                                      Trail Runner / Hiker / Kickboxer
                                      Instagram: @rytipps

                                      1 Reply Last reply Reply Quote 0
                                      • Ł Offline
                                        Łukasz Szmigiel
                                        last edited by 19 Dec 2024, 11:04

                                        Excuse me, but WTF happened here? 😄

                                        https://photos.app.goo.gl/wHj8VBWburfFPeuL6

                                        S9PP 2.40.44

                                        P 1 Reply Last reply 19 Dec 2024, 11:20 Reply Quote 2
                                        • P Offline
                                          pilleus @Łukasz Szmigiel
                                          last edited by 19 Dec 2024, 11:20

                                          @Łukasz-Szmigiel

                                          Irony on…

                                          I’m not a doctor, but you should see a cardiologist. Urgently! 🫣

                                          Irony off…

                                          https://www.instagram.com/moves.are.life/
                                          Suunto Vertical Black Lime
                                          Suunto 9 Peak Pro Black
                                          Suunto Spartan Ultra Stealth Titanium

                                          Ł 1 Reply Last reply 19 Dec 2024, 13:49 Reply Quote 4
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