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Software update 2.39.20 (2024 Q4)

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  • S Offline
    skifast12 @supergroover
    last edited by 19 Dec 2024, 04:08

    Same for me. OHR didn’t work yesterday after the update, then after soft reset, it worked. Today again same issue.
    It says “measuring” but green OHR lights is not showing.

    425124f6-a938-4590-acae-d1fd6756b489-image.jpeg

    F P 2 Replies Last reply 19 Dec 2024, 08:17 Reply Quote 2
    • K Offline
      Kurt68
      last edited by 19 Dec 2024, 05:25

      On my Race, sleep tracking only worked the first night after the update. Now 2 nights not. A reset has not helped.

      1 Reply Last reply Reply Quote 1
      • B Offline
        BrunoH Gold Members @BrunoH
        last edited by 19 Dec 2024, 06:03

        Nope, this time the control panel didn’t get fixed by waiting. After the night it still looks like this. Notice that the bottom row (the one with the smallest font) is in focus and gets selected with the middle button.

        Quite a lot of regression bugs with this sw.

        1000011696.jpg

        Compasses: M-311, A-10, SK-7
        Diving: Finnlight Navy 90, Vyper
        Sports: Metron, S7, S9B and Vertical

        S 1 Reply Last reply 19 Dec 2024, 06:29 Reply Quote 0
        • S Online
          sebchastang Silver Members @BrunoH
          last edited by 19 Dec 2024, 06:29

          @BrunoH Bad luck 😕
          Control panel displays correctly again on my watch, but I am pretty sure it will be broken if I restart the watch.
          I hope Suunto is aware and working on this display bug.
          I use bottom button shortcut to access the control panel, maybe it is related?
          @BrunoH How do you access control panel on your watch

          Suunto Vertical
          Suunto Traverse

          B 1 Reply Last reply 19 Dec 2024, 06:54 Reply Quote 0
          • B Offline
            BrunoH Gold Members @sebchastang
            last edited by 19 Dec 2024, 06:54

            @sebchastang The same for me; I have the lower button configured as shortcut. I need to adjust the morning wakeup alarm a few times a week so I really appreciate the shortcut.

            I too hope for a correction, but unfortunately I have seen very few comments about this problem in the forum. I guess a cosmetic flaw doesn’t get as much attention as the OHR problem.

            Compasses: M-311, A-10, SK-7
            Diving: Finnlight Navy 90, Vyper
            Sports: Metron, S7, S9B and Vertical

            T B W 3 Replies Last reply 19 Dec 2024, 10:28 Reply Quote 0
            • M Offline
              Matúš Bronze Member @atoponce
              last edited by 19 Dec 2024, 06:59

              @atoponce said in Software update 2.39.20 (2024 Q4):

              @Romain-Sassareu Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

              Actually, I’ve successfully uploaded an activity on SA more that 12[h] ago, but no sign of that activity on Strava yet.

              Suunto 9 Peak Pro Titanium Slate
              Suunto Spartan Sport

              #swatt

              1 Reply Last reply Reply Quote 0
              • J Offline
                joachimstolpe @Egika
                last edited by 19 Dec 2024, 06:59

                @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                Yep, flight mode is off. And no power saving mode either. Discovery is on.
                I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                I really don’t know how to solve this…😢

                M 1 Reply Last reply 19 Dec 2024, 08:52 Reply Quote 1
                • S Offline
                  sracer Bronze Member
                  last edited by 19 Dec 2024, 07:59

                  One problem with the new carousel/zoom animation is that the already small fonts get even smaller for the non-active rows making people with less than perfect eyesight struggle. I much prefer the old way given the limited screen sizes of these watches.

                  E J 2 Replies Last reply 19 Dec 2024, 08:05 Reply Quote 11
                  • T Offline
                    tr1athl0nb0y
                    last edited by 19 Dec 2024, 08:00

                    Same issues here with HR on 9PP, since latest update, HR stops every few hours and have to perform soft reset.
                    No sleep tracking as usually stops tracking HR overnight also.

                    1 Reply Last reply Reply Quote 0
                    • E Online
                      enriqueescoms @sracer
                      last edited by 19 Dec 2024, 08:05

                      @sracer I agree with you

                      Suunto 9 Peak Pro (all black version)

                      1 Reply Last reply Reply Quote 1
                      • F Offline
                        flo7z Silver Members @skifast12
                        last edited by flo7z 19 Dec 2024, 08:17

                        @skifast12

                        Same issue here. No heart beat measuremenrt and no sleep tracking.
                        Restart makes it works for a few hours but then it stop again.
                        9 peak pro with last update 2.39.20

                        Florian Z.
                        Suunto 9 Peak Pro
                        Suunto Wings
                        Suunto D4
                        Suunto Ambit 3 Peak

                        1 Reply Last reply Reply Quote 1
                        • M Offline
                          Mff73 @joachimstolpe
                          last edited by 19 Dec 2024, 08:52

                          @joachimstolpe said in Software update 2.39.20 (2024 Q4):

                          @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                          Yep, flight mode is off. And no power saving mode either. Discovery is on.
                          I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                          I really don’t know how to solve this…😢

                          any change in your Wifi settings ? Password changed with some comas or specific caracters ? https://forum.suunto.com/topic/9157/wifi-with-password-comma?_=1734593834227
                          firewall ?
                          changed to 5GHz ?

                          no expert myself, just enumerating few issues seen in this forum ?

                          Did you eventually try to connect to a phone wifi hotspot to check if it is working ?

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          J 1 Reply Last reply 19 Dec 2024, 09:13 Reply Quote 0
                          • J Offline
                            joachimstolpe @Mff73
                            last edited by 19 Dec 2024, 09:13

                            @Mff73

                            The network name is L & J and I’ve also tried changing it to L J with no success. Password is regular letters and numbers so nothing fancy there.
                            Firewall is set to “low “ mode.

                            Also using 2,4 GHz. The 5 GHz one doesn’t even show when i scan for networks in SA.

                            Tried using my phone as a hotspot, same issue.

                            1 Reply Last reply Reply Quote 0
                            • E Offline
                              Ecki D. Bronze Member
                              last edited by Ecki D. 19 Dec 2024, 10:24

                              This Update seems to lead to HR Sensor Malfunctions again on the PP9. Read more here: https://forum.suunto.com/post/158962
                              Think HR might fail when Ox Sensor kicks in during the night.
                              Could not reproduce is while starting Ox measurement manually.
                              Didn’t have this issue for quite a long time now.

                              Anyway, update worked smooth here and I am happy with the new features.

                              https://www.strava.com/athletes/37982563
                              https://www.instagram.com/macdev

                              1 Reply Last reply Reply Quote 0
                              • T Offline
                                TrailEyes Gold Members @BrunoH
                                last edited by 19 Dec 2024, 10:28

                                @BrunoH I’ll add myself as another person who had the Control Panel display issue right after the update. It was fixed with two soft resets and hasn’t reappeared. But I too use the bottom button as a Control Panel shortcut. Sounds like a pattern for this issue.

                                Suunto Vertical / 9 Peak Pro (gifted away) / 9 Baro / 5 Peak (lost on adventure) / Vector
                                -----------‐-----------
                                Trail Runner / Hiker / Kickboxer
                                Instagram: @rytipps

                                1 Reply Last reply Reply Quote 0
                                • Ł Offline
                                  Łukasz Szmigiel
                                  last edited by 19 Dec 2024, 11:04

                                  Excuse me, but WTF happened here? 😄

                                  https://photos.app.goo.gl/wHj8VBWburfFPeuL6

                                  S9PP 2.40.44

                                  P 1 Reply Last reply 19 Dec 2024, 11:20 Reply Quote 2
                                  • P Offline
                                    pilleus @Łukasz Szmigiel
                                    last edited by 19 Dec 2024, 11:20

                                    @Łukasz-Szmigiel

                                    Irony on…

                                    I’m not a doctor, but you should see a cardiologist. Urgently! 🫣

                                    Irony off…

                                    https://www.instagram.com/moves.are.life/
                                    Suunto Vertical Black Lime
                                    Suunto 9 Peak Pro Black
                                    Suunto Spartan Ultra Stealth Titanium

                                    Ł 1 Reply Last reply 19 Dec 2024, 13:49 Reply Quote 4
                                    • Ł Offline
                                      Łukasz Szmigiel @pilleus
                                      last edited by 19 Dec 2024, 13:49

                                      @pilleus why? Because of my 8-bit heart readings? 😉

                                      S9PP 2.40.44

                                      1 Reply Last reply Reply Quote 6
                                      • P Offline
                                        pomah86 @skifast12
                                        last edited by 19 Dec 2024, 13:58

                                        @skifast12

                                        I have the same issue, I also cant see the weather after a softreset, it says I need to synk with app, which I have done several times now.

                                        The training I did yesterday is also gone, but we will see if manages to record the sessions I will do today.

                                        1 Reply Last reply Reply Quote 0
                                        • Ł Offline
                                          Łukasz Szmigiel
                                          last edited by 19 Dec 2024, 15:26

                                          It seems that the watch regained its memory with this update and correctly recalls if the navigation was off during the last time activity was used. Cool!

                                          S9PP 2.40.44

                                          1 Reply Last reply Reply Quote 1
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