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Software update 2.39.20 (2024 Q4)

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  • B Offline
    BrunoH Gold Members @BrunoH
    last edited by 19 Dec 2024, 06:03

    Nope, this time the control panel didn’t get fixed by waiting. After the night it still looks like this. Notice that the bottom row (the one with the smallest font) is in focus and gets selected with the middle button.

    Quite a lot of regression bugs with this sw.

    1000011696.jpg

    Compasses: M-311, A-10, SK-7
    Diving: Finnlight Navy 90, Vyper
    Sports: Metron, S7, S9B and Vertical

    S 1 Reply Last reply 19 Dec 2024, 06:29 Reply Quote 0
    • S Offline
      sebchastang Silver Members @BrunoH
      last edited by 19 Dec 2024, 06:29

      @BrunoH Bad luck 😕
      Control panel displays correctly again on my watch, but I am pretty sure it will be broken if I restart the watch.
      I hope Suunto is aware and working on this display bug.
      I use bottom button shortcut to access the control panel, maybe it is related?
      @BrunoH How do you access control panel on your watch

      Suunto Vertical
      Suunto Traverse

      B 1 Reply Last reply 19 Dec 2024, 06:54 Reply Quote 0
      • B Offline
        BrunoH Gold Members @sebchastang
        last edited by 19 Dec 2024, 06:54

        @sebchastang The same for me; I have the lower button configured as shortcut. I need to adjust the morning wakeup alarm a few times a week so I really appreciate the shortcut.

        I too hope for a correction, but unfortunately I have seen very few comments about this problem in the forum. I guess a cosmetic flaw doesn’t get as much attention as the OHR problem.

        Compasses: M-311, A-10, SK-7
        Diving: Finnlight Navy 90, Vyper
        Sports: Metron, S7, S9B and Vertical

        T B W 3 Replies Last reply 19 Dec 2024, 10:28 Reply Quote 0
        • M Offline
          Matúš Bronze Member @atoponce
          last edited by 19 Dec 2024, 06:59

          @atoponce said in Software update 2.39.20 (2024 Q4):

          @Romain-Sassareu Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

          Actually, I’ve successfully uploaded an activity on SA more that 12[h] ago, but no sign of that activity on Strava yet.

          Suunto 9 Peak Pro Titanium Slate
          Suunto Spartan Sport

          #swatt

          1 Reply Last reply Reply Quote 0
          • J Offline
            joachimstolpe @Egika
            last edited by 19 Dec 2024, 06:59

            @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

            Yep, flight mode is off. And no power saving mode either. Discovery is on.
            I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

            I really don’t know how to solve this…😢

            M 1 Reply Last reply 19 Dec 2024, 08:52 Reply Quote 1
            • S Offline
              sracer Bronze Member
              last edited by 19 Dec 2024, 07:59

              One problem with the new carousel/zoom animation is that the already small fonts get even smaller for the non-active rows making people with less than perfect eyesight struggle. I much prefer the old way given the limited screen sizes of these watches.

              E J 2 Replies Last reply 19 Dec 2024, 08:05 Reply Quote 11
              • T Offline
                tr1athl0nb0y
                last edited by 19 Dec 2024, 08:00

                Same issues here with HR on 9PP, since latest update, HR stops every few hours and have to perform soft reset.
                No sleep tracking as usually stops tracking HR overnight also.

                1 Reply Last reply Reply Quote 0
                • E Offline
                  enriqueescoms @sracer
                  last edited by 19 Dec 2024, 08:05

                  @sracer I agree with you

                  Suunto 9 Peak Pro (all black version)

                  1 Reply Last reply Reply Quote 1
                  • F Offline
                    flo7z Silver Members @skifast12
                    last edited by flo7z 19 Dec 2024, 08:17

                    @skifast12

                    Same issue here. No heart beat measuremenrt and no sleep tracking.
                    Restart makes it works for a few hours but then it stop again.
                    9 peak pro with last update 2.39.20

                    Florian Z.
                    Suunto 9 Peak Pro
                    Suunto Wings
                    Suunto D4
                    Suunto Ambit 3 Peak

                    1 Reply Last reply Reply Quote 1
                    • M Offline
                      Mff73 @joachimstolpe
                      last edited by 19 Dec 2024, 08:52

                      @joachimstolpe said in Software update 2.39.20 (2024 Q4):

                      @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                      Yep, flight mode is off. And no power saving mode either. Discovery is on.
                      I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                      I really don’t know how to solve this…😢

                      any change in your Wifi settings ? Password changed with some comas or specific caracters ? https://forum.suunto.com/topic/9157/wifi-with-password-comma?_=1734593834227
                      firewall ?
                      changed to 5GHz ?

                      no expert myself, just enumerating few issues seen in this forum ?

                      Did you eventually try to connect to a phone wifi hotspot to check if it is working ?

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      J 1 Reply Last reply 19 Dec 2024, 09:13 Reply Quote 0
                      • J Offline
                        joachimstolpe @Mff73
                        last edited by 19 Dec 2024, 09:13

                        @Mff73

                        The network name is L & J and I’ve also tried changing it to L J with no success. Password is regular letters and numbers so nothing fancy there.
                        Firewall is set to “low “ mode.

                        Also using 2,4 GHz. The 5 GHz one doesn’t even show when i scan for networks in SA.

                        Tried using my phone as a hotspot, same issue.

                        1 Reply Last reply Reply Quote 0
                        • E Offline
                          Ecki D. Bronze Member
                          last edited by Ecki D. 19 Dec 2024, 10:24

                          This Update seems to lead to HR Sensor Malfunctions again on the PP9. Read more here: https://forum.suunto.com/post/158962
                          Think HR might fail when Ox Sensor kicks in during the night.
                          Could not reproduce is while starting Ox measurement manually.
                          Didn’t have this issue for quite a long time now.

                          Anyway, update worked smooth here and I am happy with the new features.

                          https://www.strava.com/athletes/37982563
                          https://www.instagram.com/macdev

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            TrailEyes Gold Members @BrunoH
                            last edited by 19 Dec 2024, 10:28

                            @BrunoH I’ll add myself as another person who had the Control Panel display issue right after the update. It was fixed with two soft resets and hasn’t reappeared. But I too use the bottom button as a Control Panel shortcut. Sounds like a pattern for this issue.

                            Suunto Vertical / 9 Peak Pro (gifted away) / 9 Baro / 5 Peak (lost on adventure) / Vector
                            -----------‐-----------
                            Trail Runner / Hiker / Kickboxer
                            Instagram: @rytipps

                            1 Reply Last reply Reply Quote 0
                            • Ł Offline
                              Łukasz Szmigiel
                              last edited by 19 Dec 2024, 11:04

                              Excuse me, but WTF happened here? 😄

                              https://photos.app.goo.gl/wHj8VBWburfFPeuL6

                              S9PP 2.40.44

                              P 1 Reply Last reply 19 Dec 2024, 11:20 Reply Quote 2
                              • P Offline
                                pilleus @Łukasz Szmigiel
                                last edited by 19 Dec 2024, 11:20

                                @Łukasz-Szmigiel

                                Irony on…

                                I’m not a doctor, but you should see a cardiologist. Urgently! 🫣

                                Irony off…

                                https://www.instagram.com/moves.are.life/
                                Suunto Vertical Black Lime
                                Suunto 9 Peak Pro Black
                                Suunto Spartan Ultra Stealth Titanium

                                Ł 1 Reply Last reply 19 Dec 2024, 13:49 Reply Quote 4
                                • Ł Offline
                                  Łukasz Szmigiel @pilleus
                                  last edited by 19 Dec 2024, 13:49

                                  @pilleus why? Because of my 8-bit heart readings? 😉

                                  S9PP 2.40.44

                                  1 Reply Last reply Reply Quote 6
                                  • P Offline
                                    pomah86 @skifast12
                                    last edited by 19 Dec 2024, 13:58

                                    @skifast12

                                    I have the same issue, I also cant see the weather after a softreset, it says I need to synk with app, which I have done several times now.

                                    The training I did yesterday is also gone, but we will see if manages to record the sessions I will do today.

                                    1 Reply Last reply Reply Quote 0
                                    • Ł Offline
                                      Łukasz Szmigiel
                                      last edited by 19 Dec 2024, 15:26

                                      It seems that the watch regained its memory with this update and correctly recalls if the navigation was off during the last time activity was used. Cool!

                                      S9PP 2.40.44

                                      1 Reply Last reply Reply Quote 1
                                      • B Offline
                                        BrunoH Gold Members @BrunoH
                                        last edited by BrunoH 19 Dec 2024, 18:02

                                        Some more funky behaviour:

                                        Vertical’s media controls stopped responding. I could see the name of the song and the artist, but all the control buttons were disabled. Soft reset fixed that problem, but then the control panel shrunk again to the bottom of the screen.

                                        Compasses: M-311, A-10, SK-7
                                        Diving: Finnlight Navy 90, Vyper
                                        Sports: Metron, S7, S9B and Vertical

                                        1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          tmclr Bronze Member
                                          last edited by 19 Dec 2024, 18:13

                                          I’ve reverted to 2.37.48.

                                          Confirmed my thoughts about the new UI - I prefer the old version. The new setup didn’t scroll smoothly and also shrunk the text of non-selected options for no good reason, making them harder to see.

                                          I’d also rather have functioning OHR/sleep tracking than a Christmas tree watch face. 😁

                                          I do wonder how Suunto can release a update such as this with fundamental faults that disable a primary function of the watch… Is there no Beta testing?
                                          Also no updates on here on likely timing for a fix.

                                          E J А 3 Replies Last reply 19 Dec 2024, 18:43 Reply Quote 8
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