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Software update 2.39.20 (2024 Q4)

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  • Ł Offline
    Łukasz Szmigiel @Nicola Fontana
    last edited by 20 Dec 2024, 09:48

    @Nicola-Fontana said in Software update 2.39.20 (2024 Q4):

    I will move to another watch

    What will your pick be? Who’s software is better and bug free?

    S9PP 2.40.44

    1 Reply Last reply Reply Quote 2
    • Ł Offline
      Łukasz Szmigiel @Dimitrios Kanellopoulos
      last edited by 20 Dec 2024, 09:59

      @Dimitrios-Kanellopoulos said in Software update 2.39.20 (2024 Q4):

      Hi all S9PP’s people. Thank you for the logs and we have found the issue.

      I ll keep you posted.

      Nah, I’m cool. I just learned that I’m a hamster, hence the 255 hr.

      S9PP 2.40.44

      G 1 Reply Last reply 20 Dec 2024, 10:18 Reply Quote 2
      • G Offline
        Gunnar @Łukasz Szmigiel
        last edited by 20 Dec 2024, 10:18

        @Łukasz-Szmigiel You made my day 🙂

        1 Reply Last reply Reply Quote 1
        • L Offline
          larrybbaker @Nicola Fontana
          last edited by 20 Dec 2024, 10:47

          @Nicola-Fontana unique case/situation. I don’t think this is a majority feeling.

          SV Solar
          iPhone 16 Pro

          1 Reply Last reply Reply Quote 2
          • J Offline
            jacob @sebchastang
            last edited by 20 Dec 2024, 12:52

            @sebchastang i have the same issue. Anybody know how to install previous OTA-packages on the vertical?

            1 Reply Last reply Reply Quote 0
            • T Offline
              t-Dox @Dimitrios Kanellopoulos
              last edited by 20 Dec 2024, 12:57

              @Dimitrios-Kanellopoulos said in Software update 2.39.20 (2024 Q4):

              Hi all S9PP’s people. Thank you for the logs and we have found the issue.

              I ll keep you posted.

              great job! glad to hear this good news

              Andrea
              9pp

              1 Reply Last reply Reply Quote 0
              • E Offline
                Egika Platinum Member
                last edited by Egika 20 Dec 2024, 15:34

                a fix for the HR issue is currently under testing

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                S K 2 Replies Last reply 20 Dec 2024, 15:49 Reply Quote 6
                • S Offline
                  sebchastang Silver Members @Egika
                  last edited by 20 Dec 2024, 15:49

                  @Egika Do you know if a fix for bad “control panel” display when activated by bottom button shortcut is also under testing?
                  Even if it is probably less important than the HR issue, I think it deserves consideration from Suunto since it has been broken with latest firmware.
                  Thanks.

                  Suunto Vertical
                  Suunto Traverse

                  E 1 Reply Last reply 20 Dec 2024, 15:50 Reply Quote 0
                  • E Offline
                    Egika Platinum Member @sebchastang
                    last edited by 20 Dec 2024, 15:50

                    @sebchastang sorry, I don’t know. Can also not reproduce this myself.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    S 1 Reply Last reply 20 Dec 2024, 16:05 Reply Quote 0
                    • S Offline
                      sebchastang Silver Members @Egika
                      last edited by 20 Dec 2024, 16:05

                      @Egika no problem.
                      Steps to reproduce:

                      • set control panel as bottom button shortcut
                      • restart watch
                      • access control panel by long pressing bottom button > result is a bad display of control panel as described in @TrailEyes video
                        https://forum.suunto.com/post/158535
                        Sometimes Control panel displays well, sometimes does not.

                      I also contacted support to tell them about the control panel issue. I don’t know if this is going to be forwarded to dev team.

                      Anyway, I am happy for S9PP users who will soon have a fix thanks to Suunto responsiveness 👍

                      Suunto Vertical
                      Suunto Traverse

                      E 1 Reply Last reply 20 Dec 2024, 16:14 Reply Quote 1
                      • E Offline
                        Egika Platinum Member @sebchastang
                        last edited by 20 Dec 2024, 16:14

                        @sebchastang said in Software update 2.39.20 (2024 Q4):

                        Steps to reproduce:

                        set control panel as bottom button shortcut
                        restart watch
                        access control panel by long pressing bottom button > result is a bad display of control panel as described in @TrailEyes video
                        https://forum.suunto.com/post/158535
                        Sometimes Control panel displays well, sometimes does not.

                        Thank you!
                        I now could reproduce it on my S9PP. Seems to be a MIP device only issue.
                        Not sure if too much will happen regarding this one over the Christmas holidays though…

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        S 1 Reply Last reply 20 Dec 2024, 16:26 Reply Quote 3
                        • S Offline
                          sebchastang Silver Members @Egika
                          last edited by 20 Dec 2024, 16:26

                          @Egika Good to know you can reproduce!
                          I would be satisfied just by knowing Suunto will include a fix for this issue in the next update (Q1 2025).
                          Thanks again for your help

                          Suunto Vertical
                          Suunto Traverse

                          1 Reply Last reply Reply Quote 1
                          • K Offline
                            kaje_tan @Egika
                            last edited by 21 Dec 2024, 07:30

                            @Egika do you know how long it could take to implement fixed version?

                            I received my 9PP two days ago, first impression was great, I updated FW to the most recent and… then nightmare started:

                            • Sleep tracking does not work (HR 24/7 and sleep tracking enabled). First night it detected wake up with 3hrs delay, 2nd night nothing tracked.
                            • not all steps seems to be counted. Yesterday since morning no single step was counted till I soft restarted watch
                            • watch shows temperature in range 27-32 deg C. I don’t now what it suppose to mean. It is not my temperature nor environment.

                            I am feeling disappointed. I am asking about software update date because I still have 12 days to send it back.

                            K 1 Reply Last reply 22 Dec 2024, 12:40 Reply Quote 0
                            • F Offline
                              false Bronze Member
                              last edited by 21 Dec 2024, 10:23

                              I’m sorry for that
                              4a21932b-01f6-445d-845d-7e6514f8856e-17347766078851950515645649411131.jpg

                              D E 3 Replies Last reply 21 Dec 2024, 10:30 Reply Quote 15
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @false
                                last edited by 21 Dec 2024, 10:30

                                @false proper qa tests where done extensively. There was another issue that caused this.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                C 1 Reply Last reply 25 Dec 2024, 20:12 Reply Quote 2
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 21 Dec 2024, 10:30

                                  Hi all. Sooner or later some beta fw will come here for the ohr issue.

                                  Within the weekend hopefully.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  H B 2 Replies Last reply 21 Dec 2024, 12:22 Reply Quote 11
                                  • E Offline
                                    enriqueescoms @false
                                    last edited by enriqueescoms 21 Dec 2024, 10:36

                                    @false Humour always explains things better 🙌

                                    Suunto 9 Peak Pro (all black version)

                                    1 Reply Last reply Reply Quote 3
                                    • E Offline
                                      enriqueescoms @false
                                      last edited by enriqueescoms 21 Dec 2024, 11:06

                                      @false Well, and seriously speaking, the truth is that in relation to this update, as a user of 9 Peak Pro and after 3 days of using this update, I must say that it has deeply DISAPPOINTED me.

                                      Not only has it not introduced any improvement in scope (only in the area of structured training there is a lot of room for improvement, for example) but it has brought us PROBLEMS with the operation of the HR sensor that we did not have before.

                                      To top it off (and this is already a subjective opinion, of course) the new pseudo-carrousel type animation seems to me a great STEP BACK in DESIGN terms.

                                      That is why, as I have already come to say, I have undone the steps and returned to the previous version. And, of course, I think I am not the only one.

                                      👎😕

                                      Suunto 9 Peak Pro (all black version)

                                      1 Reply Last reply Reply Quote 10
                                      • T Offline
                                        The_77 Silver Members
                                        last edited by The_77 21 Dec 2024, 11:32

                                        So, to buck the trend, here’s something about a FW improvement that wasn’t mentioned in the notes

                                        A couple months ago (https://forum.suunto.com/post/148150) when the tooth with distance to waypoint got added to the breadcrumb screen, I mentioned something about making it override the other tooth sections in the other screens.

                                        Today was my first TBT run with the new FW, and the instructions for next turn did override the tooth, so I didn’t need to switch screens all the time, which was especially useful when turns were clustered. Fab.


                                        However, I think it needs maybe a bit of tweaking. The behaviour was a bit tricky to understand for me to start - First of all it only overrode the tooth for densely nested turns, then reverted back to normal tooth (distance/Time in ZS etc). However, after a while, it just stayed the entire time. This is useful, however I’m missing whatever data I assigned to that part of the sport mode screen. Any chance this can be played with so it only comes in under 100m?

                                        Otherwise it’s fantastic. Or I just adjust my custom sport modes and then it’s also fine if I don’t use the bottom tooth as I know it’ll be used.

                                        Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                        1 Reply Last reply Reply Quote 4
                                        • M Offline
                                          Maximilian Mustermann
                                          last edited by 21 Dec 2024, 11:53

                                          My Suunto is like my old Land Rover Defender: a rugged beast, purpose-built for challenging terrain. It might not boast the latest tech or pamper you with creature comforts, but it excels at its core mission – navigating the wilderness. Do I absolutely need a Defender? Technically no, but emotionally yes. It gives me a feeling of independence and adventure.

                                          The latest Suunto update seems to distract from the core of the product. Suddenly, it’s less about conquering the elements and more about becoming a crowd favourite. Perhaps Suunto is trying to appeal to a wider audience and to become more like its competitors, but in doing so, they risk alienating their loyal following – those who appreciate a tool honed for a specific purpose, not a jack-of-all-trades that does everything.

                                          My Garmin (FR265), on the other hand, is like a modern SUV. It does everything well – comfortable, convenient, packed with gadgets. But it lacks the raw, unadulterated spirit of the Defender. It’s lost its soul. Don’t be like that.

                                          I, for one, will stick to my Defender and my Suunto. They may not be perfect, but they are true to themselves. But please, redesign the menu so that I can read it without glasses, and improve the use of screen space to increase the font size and guarantee the same. Please. I will forgive you that that the structured workouts and intervals screens will be improved in a future version.

                                          –
                                          Gravity Yippee! - https://www.instagram.com/oe_aus_b/
                                          Suunto Vertical Titanium / Suunto Race S

                                          U E H 3 Replies Last reply 21 Dec 2024, 12:00 Reply Quote 19
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