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Software update 2.39.20 (2024 Q4)

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  • B Offline
    Brad_Olwin Moderator @SuuntoZec
    last edited by 26 Dec 2024, 17:05

    @SuuntoZec said in Software update 2.39.20 (2024 Q4):

    @MiniForklift
    I also had issues with charging my Race S, as well as with sleep tracking and OHR, until I downgraded the OS.

    This did not affect my Race S as I have no OHR or sleep tracing problems and did not with testing firmware.

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    1 Reply Last reply Reply Quote 0
    • K Offline
      kaje_tan @Etienne_72
      last edited by 26 Dec 2024, 17:42

      @Etienne_72 sorry for late response - Christmas time and as I fixed my case I wasn’t tracking forum.
      You go to Control Panel > Settings > General > About > go all way down and hold few seconds down button > secret menu pops up and you can select ‘Select OTA pkg’ I had three versions on my watch. Good luck!

      E H E 3 Replies Last reply 27 Dec 2024, 08:26 Reply Quote 12
      • S Offline
        sergey7 @Chris Stevenson
        last edited by 27 Dec 2024, 04:14

        @Chris-Stevenson +1 - Having the same problem with HR and sleep tracking! I thought it was just me 🙂 any recommended resolution please? Thank you.

        P 1 Reply Last reply 27 Dec 2024, 21:37 Reply Quote 1
        • E Offline
          Etienne_72 @kaje_tan
          last edited by 27 Dec 2024, 08:26

          @kaje_tan Thank you! Now everything works fine again and I turned off the automatic update. Will just follow the thread for now and see what happens. 😊

          1 Reply Last reply Reply Quote 1
          • S sartoric referenced this topic on 27 Dec 2024, 14:35
          • P Offline
            pomah86 @sergey7
            last edited by 27 Dec 2024, 21:37

            @sergey7

            Downgrade the firmware, see 1 post above yours

            1 Reply Last reply Reply Quote 1
            • H Offline
              Highlands @kaje_tan
              last edited by 27 Dec 2024, 23:24

              @kaje_tan Does this procedure revert the watch to their factory settings?

              B 1 Reply Last reply 28 Dec 2024, 00:42 Reply Quote 0
              • B Offline
                Brad_Olwin Moderator @Highlands
                last edited by 28 Dec 2024, 00:42

                @Highlands No it does not. The same as updating firmware.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                1 Reply Last reply Reply Quote 1
                • S Offline
                  SamuelP Bronze Member
                  last edited by 28 Dec 2024, 09:53

                  Anyone else having problem connecting vertical to wifi since last update? I wanted to download one map today for my trip but i could not connect to my home wifi, the one i have always used without any problems since i bought my vertical in july 2023.
                  I also tried to connect to my phones hotspot but i get the same message in the app.
                  I have searched the forum for this topic and tried everything but it just doesnt connect to any wifi.

                  Have to do my trip without maps now 😞

                  Screenshot_20241228-113641.png

                  B 2 Replies Last reply 28 Dec 2024, 10:50 Reply Quote 3
                  • B Offline
                    BrunoH Gold Members @SamuelP
                    last edited by 28 Dec 2024, 10:50

                    @Samuel-Pirttikangas The same problem here with my Vertical. Map didn’t start downloading so I removed the wifi connection. Now the new connection fails just like yours.

                    Compasses: M-311, A-10, SK-7
                    Diving: Finnlight Navy 90, Vyper
                    Sports: Metron, S7, S9B and Vertical

                    1 Reply Last reply Reply Quote 0
                    • E Offline
                      Ecki D. Bronze Member @kaje_tan
                      last edited by 28 Dec 2024, 11:07

                      @kaje_tan said in Software update 2.39.20 (2024 Q4):

                      @Etienne_72 sorry for late response - Christmas time and as I fixed my case I wasn’t tracking forum.
                      You go to Control Panel > Settings > General > About > go all way down and hold few seconds down button > secret menu pops up and you can select ‘Select OTA pkg’ I had three versions on my watch. Good luck!

                      Great! Now I have a Snow White Christmas Tree and OHR works as before 🙏
                      Now just snow outside is missing 😉

                      https://www.strava.com/athletes/37982563
                      https://www.instagram.com/macdev

                      1 Reply Last reply Reply Quote 1
                      • B Offline
                        BrunoH Gold Members @SamuelP
                        last edited by 28 Dec 2024, 12:53

                        @Samuel-Pirttikangas I downgraded to the previous SW and the wifi started working immediately.

                        Compasses: M-311, A-10, SK-7
                        Diving: Finnlight Navy 90, Vyper
                        Sports: Metron, S7, S9B and Vertical

                        1 Reply Last reply Reply Quote 4
                        • C Offline
                          claenn @Etienne_72
                          last edited by 29 Dec 2024, 09:56

                          @Etienne_72

                          https://forum.suunto.com/post/159390

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            inkognito Platinum Member
                            last edited by 29 Dec 2024, 11:18

                            Is there any reason why the original point of the ruler is no longer updated as you move?

                            E.g. I use ruler to measure distance from my location (let’s call it point A) to point B. When I move, it still shows the original A-B distance: the starting point (A) is no longer updated. It used to always show distance from the current location in previous firmware…

                            1000032622.jpg

                            SV: fingers crossed :D
                            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                            Despite some pretty bad luck, I still love Suunto!

                            1 Reply Last reply Reply Quote 0
                            • V Offline
                              VoiGAS Silver Members
                              last edited by 29 Dec 2024, 13:29

                              To report something positive, the GPS accuracy improved a lot on my Race S. Drift is gone, it shows now when I changed the boardwalk. Also less wobbly. Well done 👍


                              Race S
                              Ambit3 Vertical

                              T 1 Reply Last reply 29 Dec 2024, 18:21 Reply Quote 2
                              • T Offline
                                thanasis Bronze Member @VoiGAS
                                last edited by 29 Dec 2024, 18:21

                                @VoiGAS said in Software update 2.39.20 (2024 Q4):

                                To report something positive, the GPS accuracy improved a lot on my Race S. Drift is gone, it shows now when I changed the boardwalk. Also less wobbly. Well done 👍

                                I can confirm the gps accuracy improvement which is exceptional !
                                Also the battery in my vertical is now really great . After 12hours of wearing it today and 1.5hours of activities it is 99% … that’s impressive as well

                                1 Reply Last reply Reply Quote 3
                                • K Offline
                                  Kramble @sebchastang
                                  last edited by 29 Dec 2024, 21:59

                                  @sebchastang said in Software update 2.39.20 (2024 Q4):

                                  @BrunoH I have also observed that sometimes even after self-repair the control panel fails again to display correctly.
                                  I still don’t know what causes this broken display.

                                  I ).
                                  @Dimitrios-Kanellopoulos

                                  When I have the control panel bug I solved it repeatedly with this pattern :

                                  1. control panel with long press bottom button shortcut => BUG
                                  2. back to watchface
                                  3. press middle button shortcut (for me it’s chrono)
                                  4. back to watchface
                                  5. control panel with long pressbottom button shortcut => OK, bug is gone

                                  Ambit 3 peak saphir
                                  Spartan Ultra (sold)
                                  S7 graphite copper
                                  S9 peak all black
                                  Vertical titanium green forest
                                  Wings

                                  B S 2 Replies Last reply 30 Dec 2024, 06:33 Reply Quote 0
                                  • B Offline
                                    BrunoH Gold Members @Kramble
                                    last edited by BrunoH 30 Dec 2024, 06:33

                                    @Kramble thanks but I’d say this workaround is irrelevant since other showstopper bugs emerged. My Vertical lost wifi connectivity and thus couldn’t load new maps. I had to downgrade.

                                    Compasses: M-311, A-10, SK-7
                                    Diving: Finnlight Navy 90, Vyper
                                    Sports: Metron, S7, S9B and Vertical

                                    1 Reply Last reply Reply Quote 0
                                    • S Online
                                      sebchastang Silver Members @Kramble
                                      last edited by 30 Dec 2024, 08:10

                                      @Kramble Thanks for this new workaround!
                                      Since I switched “control panel” access from bottom button shortcut to pinned widget (middle button short press), I have not seen the broken display anymore. Nevertheless I expect a fix in next firmware update.

                                      Suunto Vertical
                                      Suunto Traverse

                                      1 Reply Last reply Reply Quote 0
                                      • S sartoric referenced this topic on 30 Dec 2024, 10:13
                                      • B Offline
                                        burningwipf
                                        last edited by 30 Dec 2024, 11:38

                                        I just got a new Race S for Christmas, and now I registered to add another case where the OHR stops working from time to time.
                                        It installed the 2.39.20 update on Christmas Eve, and since then, I had to restart my watch once or twice a day every day, because the sensor stops working.

                                        Unfortunately I can’t roll back to 2.37.48, because it was shipped with 2.35.36, and I don’t know how to go to an intermediate version.

                                        K 1 Reply Last reply 31 Dec 2024, 15:00 Reply Quote 1
                                        • L Offline
                                          larrybbaker
                                          last edited by 30 Dec 2024, 13:41

                                          I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

                                          SV Solar
                                          iPhone 16 Pro

                                          B T 2 Replies Last reply 30 Dec 2024, 14:29 Reply Quote 4
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