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Software update 2.39.20 (2024 Q4)

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  • E Offline
    Etienne_72 @kaje_tan
    last edited by 27 Dec 2024, 08:26

    @kaje_tan Thank you! Now everything works fine again and I turned off the automatic update. Will just follow the thread for now and see what happens. 😊

    1 Reply Last reply Reply Quote 1
    • S sartoric referenced this topic on 27 Dec 2024, 14:35
    • P Offline
      pomah86 @sergey7
      last edited by 27 Dec 2024, 21:37

      @sergey7

      Downgrade the firmware, see 1 post above yours

      1 Reply Last reply Reply Quote 1
      • H Offline
        Highlands @kaje_tan
        last edited by 27 Dec 2024, 23:24

        @kaje_tan Does this procedure revert the watch to their factory settings?

        B 1 Reply Last reply 28 Dec 2024, 00:42 Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @Highlands
          last edited by 28 Dec 2024, 00:42

          @Highlands No it does not. The same as updating firmware.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 1
          • S Online
            SamuelP Bronze Member
            last edited by 28 Dec 2024, 09:53

            Anyone else having problem connecting vertical to wifi since last update? I wanted to download one map today for my trip but i could not connect to my home wifi, the one i have always used without any problems since i bought my vertical in july 2023.
            I also tried to connect to my phones hotspot but i get the same message in the app.
            I have searched the forum for this topic and tried everything but it just doesnt connect to any wifi.

            Have to do my trip without maps now 😞

            Screenshot_20241228-113641.png

            B 2 Replies Last reply 28 Dec 2024, 10:50 Reply Quote 3
            • B Offline
              BrunoH Gold Members @SamuelP
              last edited by 28 Dec 2024, 10:50

              @Samuel-Pirttikangas The same problem here with my Vertical. Map didn’t start downloading so I removed the wifi connection. Now the new connection fails just like yours.

              Compasses: M-311, A-10, SK-7
              Diving: Finnlight Navy 90, Vyper
              Sports: Metron, S7, S9B and Vertical

              1 Reply Last reply Reply Quote 0
              • E Offline
                Ecki D. Bronze Member @kaje_tan
                last edited by 28 Dec 2024, 11:07

                @kaje_tan said in Software update 2.39.20 (2024 Q4):

                @Etienne_72 sorry for late response - Christmas time and as I fixed my case I wasn’t tracking forum.
                You go to Control Panel > Settings > General > About > go all way down and hold few seconds down button > secret menu pops up and you can select ‘Select OTA pkg’ I had three versions on my watch. Good luck!

                Great! Now I have a Snow White Christmas Tree and OHR works as before 🙏
                Now just snow outside is missing 😉

                https://www.strava.com/athletes/37982563
                https://www.instagram.com/macdev

                1 Reply Last reply Reply Quote 1
                • B Offline
                  BrunoH Gold Members @SamuelP
                  last edited by 28 Dec 2024, 12:53

                  @Samuel-Pirttikangas I downgraded to the previous SW and the wifi started working immediately.

                  Compasses: M-311, A-10, SK-7
                  Diving: Finnlight Navy 90, Vyper
                  Sports: Metron, S7, S9B and Vertical

                  1 Reply Last reply Reply Quote 4
                  • C Offline
                    claenn @Etienne_72
                    last edited by 29 Dec 2024, 09:56

                    @Etienne_72

                    https://forum.suunto.com/post/159390

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      inkognito Platinum Member
                      last edited by 29 Dec 2024, 11:18

                      Is there any reason why the original point of the ruler is no longer updated as you move?

                      E.g. I use ruler to measure distance from my location (let’s call it point A) to point B. When I move, it still shows the original A-B distance: the starting point (A) is no longer updated. It used to always show distance from the current location in previous firmware…

                      1000032622.jpg

                      SV: fingers crossed :D
                      S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                      Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                      Despite some pretty bad luck, I still love Suunto!

                      1 Reply Last reply Reply Quote 0
                      • V Offline
                        VoiGAS Silver Members
                        last edited by 29 Dec 2024, 13:29

                        To report something positive, the GPS accuracy improved a lot on my Race S. Drift is gone, it shows now when I changed the boardwalk. Also less wobbly. Well done 👍


                        Race S
                        Ambit3 Vertical

                        T 1 Reply Last reply 29 Dec 2024, 18:21 Reply Quote 2
                        • T Do not disturb
                          thanasis Bronze Member @VoiGAS
                          last edited by 29 Dec 2024, 18:21

                          @VoiGAS said in Software update 2.39.20 (2024 Q4):

                          To report something positive, the GPS accuracy improved a lot on my Race S. Drift is gone, it shows now when I changed the boardwalk. Also less wobbly. Well done 👍

                          I can confirm the gps accuracy improvement which is exceptional !
                          Also the battery in my vertical is now really great . After 12hours of wearing it today and 1.5hours of activities it is 99% … that’s impressive as well

                          1 Reply Last reply Reply Quote 3
                          • K Offline
                            Kramble @sebchastang
                            last edited by 29 Dec 2024, 21:59

                            @sebchastang said in Software update 2.39.20 (2024 Q4):

                            @BrunoH I have also observed that sometimes even after self-repair the control panel fails again to display correctly.
                            I still don’t know what causes this broken display.

                            I ).
                            @Dimitrios-Kanellopoulos

                            When I have the control panel bug I solved it repeatedly with this pattern :

                            1. control panel with long press bottom button shortcut => BUG
                            2. back to watchface
                            3. press middle button shortcut (for me it’s chrono)
                            4. back to watchface
                            5. control panel with long pressbottom button shortcut => OK, bug is gone

                            Ambit 3 peak saphir
                            Spartan Ultra (sold)
                            S7 graphite copper
                            S9 peak all black
                            Vertical titanium green forest
                            Wings

                            B S 2 Replies Last reply 30 Dec 2024, 06:33 Reply Quote 0
                            • B Offline
                              BrunoH Gold Members @Kramble
                              last edited by BrunoH 30 Dec 2024, 06:33

                              @Kramble thanks but I’d say this workaround is irrelevant since other showstopper bugs emerged. My Vertical lost wifi connectivity and thus couldn’t load new maps. I had to downgrade.

                              Compasses: M-311, A-10, SK-7
                              Diving: Finnlight Navy 90, Vyper
                              Sports: Metron, S7, S9B and Vertical

                              1 Reply Last reply Reply Quote 0
                              • S Online
                                sebchastang Silver Members @Kramble
                                last edited by 30 Dec 2024, 08:10

                                @Kramble Thanks for this new workaround!
                                Since I switched “control panel” access from bottom button shortcut to pinned widget (middle button short press), I have not seen the broken display anymore. Nevertheless I expect a fix in next firmware update.

                                Suunto Vertical
                                Suunto Traverse

                                1 Reply Last reply Reply Quote 0
                                • S sartoric referenced this topic on 30 Dec 2024, 10:13
                                • B Offline
                                  burningwipf
                                  last edited by 30 Dec 2024, 11:38

                                  I just got a new Race S for Christmas, and now I registered to add another case where the OHR stops working from time to time.
                                  It installed the 2.39.20 update on Christmas Eve, and since then, I had to restart my watch once or twice a day every day, because the sensor stops working.

                                  Unfortunately I can’t roll back to 2.37.48, because it was shipped with 2.35.36, and I don’t know how to go to an intermediate version.

                                  K 1 Reply Last reply 31 Dec 2024, 15:00 Reply Quote 1
                                  • L Offline
                                    larrybbaker
                                    last edited by 30 Dec 2024, 13:41

                                    I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

                                    SV Solar
                                    iPhone 16 Pro

                                    B T 2 Replies Last reply 30 Dec 2024, 14:29 Reply Quote 4
                                    • B Offline
                                      Brad_Olwin Moderator @larrybbaker
                                      last edited by 30 Dec 2024, 14:29

                                      @larrybbaker said in Software update 2.39.20 (2024 Q4):

                                      I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

                                      This is something to do with your network or downloads. I downloaded three new maps for SV Solar last night with no issues.Perform a soft reset first, if that does not work then delete and reconnect your network and then try deleting or adding maps.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      L 2 Replies Last reply 30 Dec 2024, 15:54 Reply Quote 0
                                      • T Do not disturb
                                        thanasis Bronze Member @larrybbaker
                                        last edited by 30 Dec 2024, 14:51

                                        @larrybbaker said in Software update 2.39.20 (2024 Q4):

                                        I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

                                        i have no issues on that front… strange

                                        1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          larrybbaker @Brad_Olwin
                                          last edited by larrybbaker 30 Dec 2024, 15:54

                                          @Brad_Olwin Thanks @Brad_Olwin I did the soft reset with no change - I did not try deleting the networks and re-adding them (did not see your suggestion). I downgraded the firmware - added the new map with no issues and then upgraded the FW again.

                                          SV Solar
                                          iPhone 16 Pro

                                          T 1 Reply Last reply 30 Dec 2024, 16:06 Reply Quote 2
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