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Software update 2.39.20 (2024 Q4)

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  • S Offline
    Sergey Balbir @Danny poleg
    last edited by 6 Jan 2025, 09:48

    @Danny-poleg
    I got it for S9PP

    1 Reply Last reply Reply Quote 2
    • P Offline
      peegee @Łukasz Szmigiel
      last edited by 6 Jan 2025, 10:24

      @Łukasz-Szmigiel
      Good news now just need a fix for the race….

      Been with a Suunto on my wrist since Ambit2
      Currently alternating between Race titanium & Vertical titanium solar.
      Would love a Vertical with amoled display.

      1 Reply Last reply Reply Quote 4
      • D Offline
        Dareo
        last edited by 6 Jan 2025, 11:14

        Due to issues with 2.39.20 I rolled back to 2.37.48 and disabled automatic updates.

        In the Suunto app it now tells me there is an update available and it gives the version number as 2.39.34.22544.

        IMG_20250106_120901.jpg

        However, I don’t find any info related to this version on any of the Suunto pages (to include this forum). Is this a fix for all the issues being reported for 2.39.20, or is it just an alias for said version?

        D 1 Reply Last reply 6 Jan 2025, 11:16 Reply Quote 0
        • D Offline
          Dareo @Dareo
          last edited by 6 Jan 2025, 11:16

          Disregard. I just saw new posts indicating that it’s a new version.

          1 Reply Last reply Reply Quote 0
          • T Offline
            timecode
            last edited by 6 Jan 2025, 11:51

            Updated the S9PP and the new carousel menu is gone, so I am assuming it’s a rollback? Took quite a bit…

            A E 2 Replies Last reply 6 Jan 2025, 11:59 Reply Quote 4
            • A Offline
              Arju Ambin Silver Members @timecode
              last edited by 6 Jan 2025, 11:59

              @timecode Are there any green accent color for the watch faces?

              Suunto Race

              P T 2 Replies Last reply 6 Jan 2025, 12:47 Reply Quote 0
              • P Offline
                pilleus @Arju Ambin
                last edited by 6 Jan 2025, 12:47

                @Arju-Ambin No

                https://www.instagram.com/moves.are.life/
                Suunto Vertical Black Lime
                Suunto 9 Peak Pro Black
                Suunto Spartan Ultra Stealth Titanium

                1 Reply Last reply Reply Quote 0
                • T Offline
                  timecode @Arju Ambin
                  last edited by 6 Jan 2025, 12:47

                  @Arju-Ambin just the mint green.

                  A 1 Reply Last reply 6 Jan 2025, 12:51 Reply Quote 0
                  • A Offline
                    Arju Ambin Silver Members @timecode
                    last edited by 6 Jan 2025, 12:51

                    @timecode seems lika a rollback to previous firmware with an increase in number of the version untill they figure out what’s causing the issue. Guess we’ll have to wait for either Suunto or the testers to confirm what the new update is about.

                    Suunto Race

                    1 Reply Last reply Reply Quote 1
                    • E Offline
                      Egika Platinum Member
                      last edited by 6 Jan 2025, 13:02

                      2.39.34 is for S9PP only. Mainly to fix the OHR and sleep tracking issues.
                      Technically it is a downgrade to v2.37.48 for the moment as the OHR issues need more time.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      A M 2 Replies Last reply 6 Jan 2025, 13:10 Reply Quote 11
                      • A Offline
                        Arju Ambin Silver Members @Egika
                        last edited by 6 Jan 2025, 13:10

                        @Egika thanks for confirming. Good call by Suunto on reverting. Hopefully it won’t take long until the devs get it figured out 😊

                        Suunto Race

                        1 Reply Last reply Reply Quote 1
                        • M Offline
                          MKPotts Bronze Member @Egika
                          last edited by 6 Jan 2025, 14:14

                          @Egika
                          Most of the discussion on here was about the OHR/sleep issue - which my watch had with 2.39.20 - but my bigger problem was the very high battery drain during activity (6-7%/hr). Some other users also reported this, though it seemed not as many as the ohr.

                          Do you know if Suunto are aware of this and working to fix it at the same time?

                          E E B 3 Replies Last reply 6 Jan 2025, 15:54 Reply Quote 5
                          • E Offline
                            Elipsus Silver Members @MKPotts
                            last edited by 6 Jan 2025, 15:54

                            @MKPotts Yo, I also got the problem, i noticed that my backlight was always on despite telling it to turn off, I solved it by doing a hard-reset, takes around half an hour to do, and you loose a little bit of data, but that was worth it IMO

                            M 1 Reply Last reply 6 Jan 2025, 17:05 Reply Quote 0
                            • E Offline
                              Egika Platinum Member @MKPotts
                              last edited by 6 Jan 2025, 17:01

                              @MKPotts I am no aware of any high battery drain during activity, sorry. And it would be quite unusual as well. Unless backlight is constantly on, as @Elipsus suggests.

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - TI Canary - Titanium Courtney

                              M T 2 Replies Last reply 6 Jan 2025, 17:23 Reply Quote 0
                              • M Offline
                                MKPotts Bronze Member @Elipsus
                                last edited by 6 Jan 2025, 17:05

                                @Elipsus
                                Thanks. I checked the backlight settings after the problem started and it was definitely off. I do most of my running in the dark, so would notice if it was switching on despite the settings.
                                Rolling back to 2.37.48 firmware has fixed the issue for me, back to usual battery burn in activity. But I won’t update to any later firmware releases until I know the battery drain issue is fixed.

                                1 Reply Last reply Reply Quote 2
                                • M Offline
                                  MKPotts Bronze Member @Egika
                                  last edited by 6 Jan 2025, 17:23

                                  @Egika
                                  Thanks for the reply Egika.

                                  It definitely wasn’t caused by the backlight in my case - see my last post - and other people have reported the same battery drain in this thread (@jussim for example) after installing 2.39.20.

                                  It would be really helpful if any other product testers on here could comment about Suunto’s awareness of this problem. I’ll contact support if necessary but in my case it’s clearly related to the firmware (no problem before the update or after rolling back).

                                  1 Reply Last reply Reply Quote 4
                                  • T Offline
                                    timecode @Egika
                                    last edited by 6 Jan 2025, 17:38

                                    @Egika Maybe I misunderstood, but you are not aware of battery drain on your personal watch, or at all? Because there were quite a few users reporting poor battery life after the last two updates or so. I am at home ill and have to charge my S9PP every 5 days, without any activities.

                                    P E 2 Replies Last reply 6 Jan 2025, 21:53 Reply Quote 0
                                    • E Offline
                                      enriqueescoms @timecode
                                      last edited by 6 Jan 2025, 21:01

                                      @timecode said in Software update 2.39.20 (2024 Q4):

                                      Updated the S9PP and the new carousel menu is gone, so I am assuming it’s a rollback? Took quite a bit…

                                      Thanks god. 🙌

                                      Suunto 9 Peak Pro (all black version)

                                      Ł 1 Reply Last reply 6 Jan 2025, 21:07 Reply Quote 2
                                      • Ł Offline
                                        Łukasz Szmigiel @enriqueescoms
                                        last edited by 6 Jan 2025, 21:07

                                        @enriqueescoms don’t be so happy, it’s here to stay 😉

                                        S9PP 2.40.44

                                        E 1 Reply Last reply 7 Jan 2025, 06:43 Reply Quote 0
                                        • P Offline
                                          Peter Pan 0 @timecode
                                          last edited by 6 Jan 2025, 21:53

                                          @timecode

                                          +1 on the poor battery life. Basically with every update after stock version. (Don’t remember the number and didn’t look it up. Bought the watch 1 year ago if that help to find version number)
                                          On stock FW I was impressed by the battery life. After the updates not so much.
                                          The last update was the worst for sure on battery and OHR.

                                          1 Reply Last reply Reply Quote 3
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