Software update 2.39.20 (2024 Q4)

[bbartlomiej]

Another data point.
New Suunto Vertical, purchased on 16.01.2025, latest software version v2.39.20 claiming to have fixed the HR issues in release notes. It worked ok for past week and today the HR sensor stopped working, didn’t record my sleep. After rebooting the watch it went back to normal.

How is your experience with latest software version? Is HR really fixed?

[jsuarez]

@bbartlomiej Did it stop after having charged the battery? In my case HR and sleep tracking stopped after first charge with the new FW.

[SergioB]

@bbartlomiej FW 2.39.20 (latest one for Vertical) introduced the HR and sleep tracking bugs that you see discussed in many recent threads. Currently, the problem is “solved” only for 9PP (the most affected by this problem) with a downgrade to a previous FW. A fix for all watches should hopefully be released this month according to statements reported in this forum.

[kriskus]

Does the red dot in SuuntoApp next to the firmware version mean anything or is it there just like that? When I click, it says that the firmware is anyway up to date.

[SamuelP]

@kriskus interesting. I have never seen that dot before. It has appeared for me also.

[SuperFlo75]

I would like to report a new crazy behavior of my SV which I see since the last update. As for me the battery drain issue is not solved yet, I had to charge my SV today after only 17days… when I put the watch to the charger, the charging screen appeared on the watch display, but there was no change of the charging level for about 5 minutes… normally I could see the first increase of the charging level after max. 1 minutes! After a soft reset, everything was normal, and the watch is charging as expected. I recognized this behavior some weeks before, I think I charged 2 times since the last software update… and as it seems to happen every time I charge, I now report it here. I never recognized that this behavior was reported here…

[Zdeněk Hruška]

@SuperFlo75 I can confirm I have had this behaviour as well. But not every time. It seems to me it happened when I was charging with lower remaining battery (under 30%) but I am not sure about that.

[cosme.costa]

@Zdeněk-Hruška @SuperFlo75 I’ve seen this behaviour with previous firmwares too, mainly if I was downloading maps.
I charged mine 2 days ago without issues, battery level was 17%.

In my case battery drain has been solved, 29days with 4/5 hours of GPS per week, 1 per week without GPS and around 6/7 hours of maps in total. Backlight, 24/7, sleep and notifications off. No sun either, so no solar charge.

Since I have the watch this has been the best battery consumption that I ever have had.

[SuperFlo75]

@Zdeněk-Hruška I recognized this behavior the last 3 times I wanted to charge… not before. I always charge from a level of about 5-10%… so I can’t give a statement if the behavior is different when charging from a higher level

[Sportsfreund]

@SuperFlo75 I always charge below 30%, otherwise the alarm clock no longer works.

[jjorgemoura]

Having some issues with my SV recently. No apparent reason. Last update was in December (2.39.20).

Last Friday, did a Treadmill session. Watch totally failed to track that. Usually there are some differences between the watch and the treadmill (maybe 1Km difference in a 10Km run).
However, this time, watch was tracking 30min/Km pace, when I was running around 6:30m/Km. Mega fail.

The next day, Saturday, for first time, HR stoped working. It seems the issue is not only affecting the S9PP.
This required a soft reset to have HR working again.

Two days after, yesterday, another treadmill run and another 30min/Km session. I stoped the session and started a new one, hoping that might solve it but nothing, continue tracking my session at around 30min/Km.
At the end, I manually adjusted the distance. However, that doesn’t have an impact on TSS.
Thus, one of those sessions is now a 6.05Km distance and 40 min long, with 477Kcal, 7585 steps and 2 TSSr!!!

Can’t see why this has started happening now, again, no recent watch updates.
Maybe next time I would take my old S9B as a backup and comparison!

[Maryn]

Suunto Race SW 2.39.20

Black screen in preset training mode(training downloaded from TP)

From the suunto app, ZoneSense was additionally enabled. During the run, the screen remained black. Training step messages appeared normally while the training screen itself remained black.

Anyone had a similar experience?
It was the first time something like this happened to me. I tried to start this training several times and each time the screen went black.

[GiPFELKiND]

@Maryn holy shit

[Brad_Olwin]

@Maryn I use TP as well and have never seen this, perhaps the exercise was not transferred from TP appropriately. I would restart the app on the phone and if that doesn’t fix soft reboot the watch. I use ZS with most of my runs.

[Sportsfreund]

@Brad_Olwin Are you using zone sense while running or after workout ?

While running zone sense on my vertical is not live working. It takes serveral minutes sometimes longer that real data is showing.

Hope that Update 3.xxx bring more power to this.

[VoiGAS]

Any news about the new version / hotfix? January has passed…

[Mff73]

@VoiGAS
https://forum.suunto.com/post/161562

[VoiGAS]

@Mff73 Thank you! So if I understood the other posts right there is no timeframe to expect a fix

[GiPFELKiND]

@VoiGAS seems so, thats the Suunto reality

[Pavlas]

Hi, I found a bug. If someone hasn’t already mentioned it.
If I have the buttons locked during activity, the auto pause is not displayed.