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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • J Offline
      jsuarez Bronze Member @bbartlomiej
      last edited by

      @bbartlomiej Did it stop after having charged the battery? In my case HR and sleep tracking stopped after first charge with the new FW.

      1 Reply Last reply Reply Quote 0
      • S Offline
        SergioB @bbartlomiej
        last edited by

        @bbartlomiej FW 2.39.20 (latest one for Vertical) introduced the HR and sleep tracking bugs that you see discussed in many recent threads. Currently, the problem is “solved” only for 9PP (the most affected by this problem) with a downgrade to a previous FW. A fix for all watches should hopefully be released this month according to statements reported in this forum.

        Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

        Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

        1 Reply Last reply Reply Quote 3
        • kriskusK Offline
          kriskus Bronze Member
          last edited by

          Does the red dot in SuuntoApp next to the firmware version mean anything or is it there just like that? When I click, it says that the firmware is anyway up to date.
          Screenshot_20250128_105951_com.stt.android.suunto_edit_18423417384687.jpg

          SamuelPS 1 Reply Last reply Reply Quote 1
          • SamuelPS Online
            SamuelP Bronze Member @kriskus
            last edited by

            @kriskus interesting. I have never seen that dot before. It has appeared for me also. 🤔

            1 Reply Last reply Reply Quote 2
            • SuperFlo75S Offline
              SuperFlo75 Silver Members Bronze Member
              last edited by

              I would like to report a new crazy behavior of my SV which I see since the last update. As for me the battery drain issue is not solved yet, I had to charge my SV today after only 17days… when I put the watch to the charger, the charging screen appeared on the watch display, but there was no change of the charging level for about 5 minutes… normally I could see the first increase of the charging level after max. 1 minutes! After a soft reset, everything was normal, and the watch is charging as expected. I recognized this behavior some weeks before, I think I charged 2 times since the last software update… and as it seems to happen every time I charge, I now report it here. I never recognized that this behavior was reported here…

              Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
              Suunto Wing
              Suunto 9 Peak Pro Titanium (owns my wife now)
              Suunto Spartan Ultra
              SA iOS 2.43.0 (18473)
              Instagram @superflo75

              Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
              • Zdeněk HruškaZ Offline
                Zdeněk Hruška Bronze Member @SuperFlo75
                last edited by

                @SuperFlo75 I can confirm I have had this behaviour as well. But not every time. It seems to me it happened when I was charging with lower remaining battery (under 30%) but I am not sure about that.

                cosme.costaC SuperFlo75S 2 Replies Last reply Reply Quote 0
                • cosme.costaC Online
                  cosme.costa @Zdeněk Hruška
                  last edited by

                  @Zdeněk-Hruška @SuperFlo75 I’ve seen this behaviour with previous firmwares too, mainly if I was downloading maps.
                  I charged mine 2 days ago without issues, battery level was 17%.

                  In my case battery drain has been solved, 29days with 4/5 hours of GPS per week, 1 per week without GPS and around 6/7 hours of maps in total. Backlight, 24/7, sleep and notifications off. No sun either, so no solar charge.

                  Since I have the watch this has been the best battery consumption that I ever have had.

                  1 Reply Last reply Reply Quote 0
                  • SuperFlo75S Offline
                    SuperFlo75 Silver Members Bronze Member @Zdeněk Hruška
                    last edited by

                    @Zdeněk-Hruška I recognized this behavior the last 3 times I wanted to charge… not before. I always charge from a level of about 5-10%… so I can’t give a statement if the behavior is different when charging from a higher level

                    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                    Suunto Wing
                    Suunto 9 Peak Pro Titanium (owns my wife now)
                    Suunto Spartan Ultra
                    SA iOS 2.43.0 (18473)
                    Instagram @superflo75

                    SportsfreundS 1 Reply Last reply Reply Quote 0
                    • SportsfreundS Offline
                      Sportsfreund Bronze Member @SuperFlo75
                      last edited by

                      @SuperFlo75 I always charge below 30%, otherwise the alarm clock no longer works.

                      1 Reply Last reply Reply Quote 0
                      • jjorgemouraJ Offline
                        jjorgemoura
                        last edited by jjorgemoura

                        Having some issues with my SV recently. No apparent reason. Last update was in December (2.39.20).

                        Last Friday, did a Treadmill session. Watch totally failed to track that. Usually there are some differences between the watch and the treadmill (maybe 1Km difference in a 10Km run).
                        However, this time, watch was tracking 30min/Km pace, when I was running around 6:30m/Km. Mega fail.

                        The next day, Saturday, for first time, HR stoped working. It seems the issue is not only affecting the S9PP.
                        This required a soft reset to have HR working again.

                        Two days after, yesterday, another treadmill run and another 30min/Km session. I stoped the session and started a new one, hoping that might solve it but nothing, continue tracking my session at around 30min/Km.
                        At the end, I manually adjusted the distance. However, that doesn’t have an impact on TSS.
                        Thus, one of those sessions is now a 6.05Km distance and 40 min long, with 477Kcal, 7585 steps and 2 TSSr!!!

                        Can’t see why this has started happening now, again, no recent watch updates.
                        Maybe next time I would take my old S9B as a backup and comparison!

                        Suunto 9 Baro Titanium
                        Suunto Vertical Titanium Solar Forest

                        1 Reply Last reply Reply Quote 0
                        • MarynM Offline
                          Maryn Silver Members
                          last edited by Maryn

                          Suunto Race SW 2.39.20

                          Black screen in preset training mode(training downloaded from TP)

                          From the suunto app, ZoneSense was additionally enabled. During the run, the screen remained black. Training step messages appeared normally while the training screen itself remained black.

                          Image (1).png
                          Image (4).jpg Image (6).jpg

                          Anyone had a similar experience?
                          It was the first time something like this happened to me. I tried to start this training several times and each time the screen went black.

                          Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                          GiPFELKiNDG Brad_OlwinB 2 Replies Last reply Reply Quote 1
                          • GiPFELKiNDG Offline
                            GiPFELKiND Silver Members @Maryn
                            last edited by

                            @Maryn holy shit 😱

                            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                            1 Reply Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @Maryn
                              last edited by

                              @Maryn I use TP as well and have never seen this, perhaps the exercise was not transferred from TP appropriately. I would restart the app on the phone and if that doesn’t fix soft reboot the watch. I use ZS with most of my runs.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              SportsfreundS 1 Reply Last reply Reply Quote 0
                              • SportsfreundS Offline
                                Sportsfreund Bronze Member @Brad_Olwin
                                last edited by

                                @Brad_Olwin Are you using zone sense while running or after workout ?

                                While running zone sense on my vertical is not live working. It takes serveral minutes sometimes longer that real data is showing.

                                Hope that Update 3.xxx bring more power to this.

                                1 Reply Last reply Reply Quote 0
                                • VoiGASV Online
                                  VoiGAS Silver Members
                                  last edited by

                                  Any news about the new version / hotfix? January has passed…


                                  Race S
                                  Ambit3 Vertical

                                  Mff73M 1 Reply Last reply Reply Quote 3
                                  • Mff73M Offline
                                    Mff73 @VoiGAS
                                    last edited by

                                    @VoiGAS
                                    https://forum.suunto.com/post/161562

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    VoiGASV 1 Reply Last reply Reply Quote 0
                                    • VoiGASV Online
                                      VoiGAS Silver Members @Mff73
                                      last edited by

                                      @Mff73 Thank you! So if I understood the other posts right there is no timeframe to expect a fix 😞


                                      Race S
                                      Ambit3 Vertical

                                      GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                                      • GiPFELKiNDG Offline
                                        GiPFELKiND Silver Members @VoiGAS
                                        last edited by

                                        @VoiGAS seems so, thats the Suunto reality

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        1 Reply Last reply Reply Quote 2
                                        • PavlasP Away
                                          Pavlas
                                          last edited by

                                          Hi, I found a bug. If someone hasn’t already mentioned it.
                                          If I have the buttons locked during activity, the auto pause is not displayed.

                                          🔺Vertical All Black

                                          ex:
                                          Ambit2 Black
                                          Ambit3 Peak Sapphire
                                          Spartan Ultra Stealth Titanium
                                          S9B All Black
                                          Ocean All Black (for testing only)
                                          >>> YouTube Channel <<<

                                          1 Reply Last reply Reply Quote 0
                                          • K Offline
                                            Kaiphi
                                            last edited by

                                            Hello everyone,
                                            I had already seen a post but unfortunately did not find it again. In the Suunto app I have a red dot that stands for a new update. But I don’t see a new one. Does anyone else have this or is there even someone with a new update? 🤞😅

                                            Suunto 9 Peak Pro
                                            Suunto Vertical Titanium Solar

                                            Mff73M SportsfreundS 2 Replies Last reply Reply Quote 0
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