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Software update 2.39.20 (2024 Q4)

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  • S Offline
    SuperFlo75 Silver Members Bronze Member
    last edited by 28 Jan 2025, 10:19

    I would like to report a new crazy behavior of my SV which I see since the last update. As for me the battery drain issue is not solved yet, I had to charge my SV today after only 17days… when I put the watch to the charger, the charging screen appeared on the watch display, but there was no change of the charging level for about 5 minutes… normally I could see the first increase of the charging level after max. 1 minutes! After a soft reset, everything was normal, and the watch is charging as expected. I recognized this behavior some weeks before, I think I charged 2 times since the last software update… and as it seems to happen every time I charge, I now report it here. I never recognized that this behavior was reported here…

    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
    Suunto Wing
    Suunto 9 Peak Pro Titanium (owns my wife now)
    Suunto Spartan Ultra
    SA iOS 2.43.0 (18473)
    Instagram @superflo75

    Z 1 Reply Last reply 28 Jan 2025, 10:26 Reply Quote 0
    • Z Offline
      Zdeněk Hruška Bronze Member @SuperFlo75
      last edited by 28 Jan 2025, 10:26

      @SuperFlo75 I can confirm I have had this behaviour as well. But not every time. It seems to me it happened when I was charging with lower remaining battery (under 30%) but I am not sure about that.

      C S 2 Replies Last reply 28 Jan 2025, 10:40 Reply Quote 0
      • C Offline
        cosme.costa @Zdeněk Hruška
        last edited by 28 Jan 2025, 10:40

        @Zdeněk-Hruška @SuperFlo75 I’ve seen this behaviour with previous firmwares too, mainly if I was downloading maps.
        I charged mine 2 days ago without issues, battery level was 17%.

        In my case battery drain has been solved, 29days with 4/5 hours of GPS per week, 1 per week without GPS and around 6/7 hours of maps in total. Backlight, 24/7, sleep and notifications off. No sun either, so no solar charge.

        Since I have the watch this has been the best battery consumption that I ever have had.

        1 Reply Last reply Reply Quote 0
        • S Offline
          SuperFlo75 Silver Members Bronze Member @Zdeněk Hruška
          last edited by 28 Jan 2025, 10:41

          @Zdeněk-Hruška I recognized this behavior the last 3 times I wanted to charge… not before. I always charge from a level of about 5-10%… so I can’t give a statement if the behavior is different when charging from a higher level

          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
          Suunto Wing
          Suunto 9 Peak Pro Titanium (owns my wife now)
          Suunto Spartan Ultra
          SA iOS 2.43.0 (18473)
          Instagram @superflo75

          S 1 Reply Last reply 28 Jan 2025, 15:35 Reply Quote 0
          • S Offline
            Sportsfreund Bronze Member @SuperFlo75
            last edited by 28 Jan 2025, 15:35

            @SuperFlo75 I always charge below 30%, otherwise the alarm clock no longer works.

            1 Reply Last reply Reply Quote 0
            • J Offline
              jjorgemoura
              last edited by jjorgemoura 28 Jan 2025, 23:28

              Having some issues with my SV recently. No apparent reason. Last update was in December (2.39.20).

              Last Friday, did a Treadmill session. Watch totally failed to track that. Usually there are some differences between the watch and the treadmill (maybe 1Km difference in a 10Km run).
              However, this time, watch was tracking 30min/Km pace, when I was running around 6:30m/Km. Mega fail.

              The next day, Saturday, for first time, HR stoped working. It seems the issue is not only affecting the S9PP.
              This required a soft reset to have HR working again.

              Two days after, yesterday, another treadmill run and another 30min/Km session. I stoped the session and started a new one, hoping that might solve it but nothing, continue tracking my session at around 30min/Km.
              At the end, I manually adjusted the distance. However, that doesn’t have an impact on TSS.
              Thus, one of those sessions is now a 6.05Km distance and 40 min long, with 477Kcal, 7585 steps and 2 TSSr!!!

              Can’t see why this has started happening now, again, no recent watch updates.
              Maybe next time I would take my old S9B as a backup and comparison!

              Suunto 9 Baro Titanium
              Suunto Vertical Titanium Solar Forest

              1 Reply Last reply Reply Quote 0
              • M Offline
                Maryn Silver Members
                last edited by Maryn 31 Jan 2025, 12:51

                Suunto Race SW 2.39.20

                Black screen in preset training mode(training downloaded from TP)

                From the suunto app, ZoneSense was additionally enabled. During the run, the screen remained black. Training step messages appeared normally while the training screen itself remained black.

                Image (1).png
                Image (4).jpg Image (6).jpg

                Anyone had a similar experience?
                It was the first time something like this happened to me. I tried to start this training several times and each time the screen went black.

                Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

                G B 2 Replies Last reply 31 Jan 2025, 16:50 Reply Quote 1
                • G Offline
                  GiPFELKiND Silver Members @Maryn
                  last edited by 31 Jan 2025, 16:50

                  @Maryn holy shit 😱

                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                  1 Reply Last reply Reply Quote 0
                  • B Offline
                    Brad_Olwin Moderator @Maryn
                    last edited by 31 Jan 2025, 17:00

                    @Maryn I use TP as well and have never seen this, perhaps the exercise was not transferred from TP appropriately. I would restart the app on the phone and if that doesn’t fix soft reboot the watch. I use ZS with most of my runs.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    S 1 Reply Last reply 31 Jan 2025, 21:54 Reply Quote 0
                    • S Offline
                      Sportsfreund Bronze Member @Brad_Olwin
                      last edited by 31 Jan 2025, 21:54

                      @Brad_Olwin Are you using zone sense while running or after workout ?

                      While running zone sense on my vertical is not live working. It takes serveral minutes sometimes longer that real data is showing.

                      Hope that Update 3.xxx bring more power to this.

                      1 Reply Last reply Reply Quote 0
                      • V Offline
                        VoiGAS Silver Members
                        last edited by 1 Feb 2025, 12:17

                        Any news about the new version / hotfix? January has passed…


                        Race S
                        Ambit3 Vertical

                        M 1 Reply Last reply 1 Feb 2025, 12:54 Reply Quote 3
                        • M Offline
                          Mff73 @VoiGAS
                          last edited by 1 Feb 2025, 12:54

                          @VoiGAS
                          https://forum.suunto.com/post/161562

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          V 1 Reply Last reply 1 Feb 2025, 13:02 Reply Quote 0
                          • V Offline
                            VoiGAS Silver Members @Mff73
                            last edited by 1 Feb 2025, 13:02

                            @Mff73 Thank you! So if I understood the other posts right there is no timeframe to expect a fix 😞


                            Race S
                            Ambit3 Vertical

                            G 1 Reply Last reply 1 Feb 2025, 14:00 Reply Quote 1
                            • G Offline
                              GiPFELKiND Silver Members @VoiGAS
                              last edited by 1 Feb 2025, 14:00

                              @VoiGAS seems so, thats the Suunto reality

                              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                              1 Reply Last reply Reply Quote 2
                              • P Offline
                                Pavlas
                                last edited by 1 Feb 2025, 14:30

                                Hi, I found a bug. If someone hasn’t already mentioned it.
                                If I have the buttons locked during activity, the auto pause is not displayed.

                                🔺Vertical All Black

                                ex:
                                Ambit2 Black
                                Ambit3 Peak Sapphire
                                Spartan Ultra Stealth Titanium
                                S9B All Black
                                Ocean All Black (for testing only)
                                >>> YouTube Channel <<<

                                1 Reply Last reply Reply Quote 0
                                • K Offline
                                  Kaiphi
                                  last edited by 3 Feb 2025, 17:28

                                  Hello everyone,
                                  I had already seen a post but unfortunately did not find it again. In the Suunto app I have a red dot that stands for a new update. But I don’t see a new one. Does anyone else have this or is there even someone with a new update? 🤞😅

                                  Suunto 9 Peak Pro
                                  Suunto Vertical Titanium Solar

                                  M S 2 Replies Last reply 3 Feb 2025, 18:02 Reply Quote 0
                                  • M Offline
                                    Mff73 @Kaiphi
                                    last edited by 3 Feb 2025, 18:02

                                    @Kaiphi said in Software update 2.39.20 (2024 Q4):

                                    unfortunately did not find it again.

                                    3rd in the search
                                    https://forum.suunto.com/search?in=posts&term=Red dot&matchWords=all&by=&categories=&searchChildren=false&hasTags=&replies=&repliesFilter=atleast&timeFilter=newer&timeRange=&sortBy=timestamp&sortDirection=desc&showAs=posts

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    K 1 Reply Last reply 3 Feb 2025, 19:09 Reply Quote 1
                                    • K Offline
                                      Kaiphi @Mff73
                                      last edited by 3 Feb 2025, 19:09

                                      @Mff73 Super thank you. Unfortunately, there was no explanation for this. Probably just a bug

                                      Suunto 9 Peak Pro
                                      Suunto Vertical Titanium Solar

                                      E K 2 Replies Last reply 3 Feb 2025, 19:30 Reply Quote 0
                                      • E Offline
                                        Elmiuel @Kaiphi
                                        last edited by 3 Feb 2025, 19:30

                                        @Kaiphi Hi, did you do a software rollback for known bugs lately?
                                        In my case I did it and the current one with the errors continues to appear…
                                        Sometimes I see red dots!!!😂

                                        Sunnto Race Titanium

                                        K 1 Reply Last reply 3 Feb 2025, 20:09 Reply Quote 1
                                        • K Offline
                                          Kaiphi @Elmiuel
                                          last edited by 3 Feb 2025, 20:09

                                          @Elmiuel Thank you, that calms me down 😉
                                          Didn’t downgrade my vertical

                                          Suunto 9 Peak Pro
                                          Suunto Vertical Titanium Solar

                                          1 Reply Last reply Reply Quote 0
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