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    Software update 2.39.20 (2024 Q4)

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    • jjorgemouraJ Offline
      jjorgemoura
      last edited by jjorgemoura

      Having some issues with my SV recently. No apparent reason. Last update was in December (2.39.20).

      Last Friday, did a Treadmill session. Watch totally failed to track that. Usually there are some differences between the watch and the treadmill (maybe 1Km difference in a 10Km run).
      However, this time, watch was tracking 30min/Km pace, when I was running around 6:30m/Km. Mega fail.

      The next day, Saturday, for first time, HR stoped working. It seems the issue is not only affecting the S9PP.
      This required a soft reset to have HR working again.

      Two days after, yesterday, another treadmill run and another 30min/Km session. I stoped the session and started a new one, hoping that might solve it but nothing, continue tracking my session at around 30min/Km.
      At the end, I manually adjusted the distance. However, that doesn’t have an impact on TSS.
      Thus, one of those sessions is now a 6.05Km distance and 40 min long, with 477Kcal, 7585 steps and 2 TSSr!!!

      Can’t see why this has started happening now, again, no recent watch updates.
      Maybe next time I would take my old S9B as a backup and comparison!

      Suunto 9 Baro Titanium
      Suunto Vertical Titanium Solar Forest

      1 Reply Last reply Reply Quote 0
      • MarynM Offline
        Maryn Silver Members
        last edited by Maryn

        Suunto Race SW 2.39.20

        Black screen in preset training mode(training downloaded from TP)

        From the suunto app, ZoneSense was additionally enabled. During the run, the screen remained black. Training step messages appeared normally while the training screen itself remained black.

        Image (1).png
        Image (4).jpg Image (6).jpg

        Anyone had a similar experience?
        It was the first time something like this happened to me. I tried to start this training several times and each time the screen went black.

        Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

        GiPFELKiNDG Brad_OlwinB 2 Replies Last reply Reply Quote 1
        • GiPFELKiNDG Offline
          GiPFELKiND Silver Members @Maryn
          last edited by

          @Maryn holy shit 😱

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

          1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @Maryn
            last edited by

            @Maryn I use TP as well and have never seen this, perhaps the exercise was not transferred from TP appropriately. I would restart the app on the phone and if that doesn’t fix soft reboot the watch. I use ZS with most of my runs.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            SportsfreundS 1 Reply Last reply Reply Quote 0
            • SportsfreundS Offline
              Sportsfreund Bronze Member @Brad_Olwin
              last edited by

              @Brad_Olwin Are you using zone sense while running or after workout ?

              While running zone sense on my vertical is not live working. It takes serveral minutes sometimes longer that real data is showing.

              Hope that Update 3.xxx bring more power to this.

              1 Reply Last reply Reply Quote 0
              • VoiGASV Offline
                VoiGAS Silver Members
                last edited by

                Any news about the new version / hotfix? January has passed…


                Race S
                Ambit3 Vertical

                Mff73M 1 Reply Last reply Reply Quote 3
                • Mff73M Offline
                  Mff73 @VoiGAS
                  last edited by

                  @VoiGAS
                  https://forum.suunto.com/post/161562

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  VoiGASV 1 Reply Last reply Reply Quote 0
                  • VoiGASV Offline
                    VoiGAS Silver Members @Mff73
                    last edited by

                    @Mff73 Thank you! So if I understood the other posts right there is no timeframe to expect a fix 😞


                    Race S
                    Ambit3 Vertical

                    GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                    • GiPFELKiNDG Offline
                      GiPFELKiND Silver Members @VoiGAS
                      last edited by

                      @VoiGAS seems so, thats the Suunto reality

                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                      1 Reply Last reply Reply Quote 2
                      • PavlasP Offline
                        Pavlas
                        last edited by

                        Hi, I found a bug. If someone hasn’t already mentioned it.
                        If I have the buttons locked during activity, the auto pause is not displayed.

                        🔺Vertical All Black

                        ex:
                        Ambit2 Black
                        Ambit3 Peak Sapphire
                        Spartan Ultra Stealth Titanium
                        S9B All Black
                        Ocean All Black (for testing only)
                        >>> YouTube Channel <<<

                        1 Reply Last reply Reply Quote 0
                        • K Offline
                          Kaiphi
                          last edited by

                          Hello everyone,
                          I had already seen a post but unfortunately did not find it again. In the Suunto app I have a red dot that stands for a new update. But I don’t see a new one. Does anyone else have this or is there even someone with a new update? 🤞😅

                          Suunto 9 Peak Pro
                          Suunto Vertical Titanium Solar

                          Mff73M SportsfreundS 2 Replies Last reply Reply Quote 0
                          • Mff73M Offline
                            Mff73 @Kaiphi
                            last edited by

                            @Kaiphi said in Software update 2.39.20 (2024 Q4):

                            unfortunately did not find it again.

                            3rd in the search
                            https://forum.suunto.com/search?in=posts&term=Red dot&matchWords=all&by=&categories=&searchChildren=false&hasTags=&replies=&repliesFilter=atleast&timeFilter=newer&timeRange=&sortBy=timestamp&sortDirection=desc&showAs=posts

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            K 1 Reply Last reply Reply Quote 1
                            • K Offline
                              Kaiphi @Mff73
                              last edited by

                              @Mff73 Super thank you. Unfortunately, there was no explanation for this. Probably just a bug

                              Suunto 9 Peak Pro
                              Suunto Vertical Titanium Solar

                              ElmiuelE kriskusK 2 Replies Last reply Reply Quote 0
                              • ElmiuelE Offline
                                Elmiuel @Kaiphi
                                last edited by

                                @Kaiphi Hi, did you do a software rollback for known bugs lately?
                                In my case I did it and the current one with the errors continues to appear…
                                Sometimes I see red dots!!!😂

                                Sunnto Race Titanium

                                K 1 Reply Last reply Reply Quote 1
                                • K Offline
                                  Kaiphi @Elmiuel
                                  last edited by

                                  @Elmiuel Thank you, that calms me down 😉
                                  Didn’t downgrade my vertical

                                  Suunto 9 Peak Pro
                                  Suunto Vertical Titanium Solar

                                  1 Reply Last reply Reply Quote 0
                                  • kriskusK Offline
                                    kriskus Bronze Member @Kaiphi
                                    last edited by kriskus

                                    @Kaiphi I had a possible explanation elsewhere: there was a new update for Suunto 9 Peak Pro which was in fact a rollback to the previous version to fix the bugs. It can’t be installed on a Vertical/Race though, because they weren’t impacted by the bugs so much. So, probably the app sees that update, marks is with the red dot, but doesn’t allow to install it.

                                    O K 2 Replies Last reply Reply Quote 1
                                    • O Offline
                                      orzechszek @kriskus
                                      last edited by

                                      Any rumours about update with battery drain and OHR fixes? Continous watch restart becomes tiring… 😕

                                      Watch: Suunto Race S

                                      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 2
                                      • Łukasz SzmigielŁ Offline
                                        Łukasz Szmigiel @orzechszek
                                        last edited by

                                        @orzechszek it’s being tested. Should be released sooner than later.

                                        S9PP 2.40.44

                                        EgikaE 1 Reply Last reply Reply Quote 1
                                        • SportsfreundS Offline
                                          Sportsfreund Bronze Member @Kaiphi
                                          last edited by

                                          @Kaiphi also when Suunto delivers news in there own behalf the red light is on. It’s not a bug.

                                          kriskusK 1 Reply Last reply Reply Quote 1
                                          • kriskusK Offline
                                            kriskus Bronze Member @Sportsfreund
                                            last edited by

                                            @Sportsfreund That’s in a different place. The red dot is right next to the firmware version (see my picture a few posts above). The dot for the news is usually green and it’s on the home screen.

                                            SportsfreundS 1 Reply Last reply Reply Quote 0
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