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Software update 2.39.20 (2024 Q4)

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  • J Offline
    jjorgemoura
    last edited by jjorgemoura 28 Jan 2025, 23:28

    Having some issues with my SV recently. No apparent reason. Last update was in December (2.39.20).

    Last Friday, did a Treadmill session. Watch totally failed to track that. Usually there are some differences between the watch and the treadmill (maybe 1Km difference in a 10Km run).
    However, this time, watch was tracking 30min/Km pace, when I was running around 6:30m/Km. Mega fail.

    The next day, Saturday, for first time, HR stoped working. It seems the issue is not only affecting the S9PP.
    This required a soft reset to have HR working again.

    Two days after, yesterday, another treadmill run and another 30min/Km session. I stoped the session and started a new one, hoping that might solve it but nothing, continue tracking my session at around 30min/Km.
    At the end, I manually adjusted the distance. However, that doesn’t have an impact on TSS.
    Thus, one of those sessions is now a 6.05Km distance and 40 min long, with 477Kcal, 7585 steps and 2 TSSr!!!

    Can’t see why this has started happening now, again, no recent watch updates.
    Maybe next time I would take my old S9B as a backup and comparison!

    Suunto 9 Baro Titanium
    Suunto Vertical Titanium Solar Forest

    1 Reply Last reply Reply Quote 0
    • M Offline
      Maryn Silver Members
      last edited by Maryn 31 Jan 2025, 12:51

      Suunto Race SW 2.39.20

      Black screen in preset training mode(training downloaded from TP)

      From the suunto app, ZoneSense was additionally enabled. During the run, the screen remained black. Training step messages appeared normally while the training screen itself remained black.

      Image (1).png
      Image (4).jpg Image (6).jpg

      Anyone had a similar experience?
      It was the first time something like this happened to me. I tried to start this training several times and each time the screen went black.

      Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

      G B 2 Replies Last reply 31 Jan 2025, 16:50 Reply Quote 1
      • G Offline
        GiPFELKiND Silver Members @Maryn
        last edited by 31 Jan 2025, 16:50

        @Maryn holy shit 😱

        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

        1 Reply Last reply Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @Maryn
          last edited by 31 Jan 2025, 17:00

          @Maryn I use TP as well and have never seen this, perhaps the exercise was not transferred from TP appropriately. I would restart the app on the phone and if that doesn’t fix soft reboot the watch. I use ZS with most of my runs.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          S 1 Reply Last reply 31 Jan 2025, 21:54 Reply Quote 0
          • S Offline
            Sportsfreund Bronze Member @Brad_Olwin
            last edited by 31 Jan 2025, 21:54

            @Brad_Olwin Are you using zone sense while running or after workout ?

            While running zone sense on my vertical is not live working. It takes serveral minutes sometimes longer that real data is showing.

            Hope that Update 3.xxx bring more power to this.

            1 Reply Last reply Reply Quote 0
            • V Offline
              VoiGAS Silver Members
              last edited by 1 Feb 2025, 12:17

              Any news about the new version / hotfix? January has passed…


              Race S
              Ambit3 Vertical

              M 1 Reply Last reply 1 Feb 2025, 12:54 Reply Quote 3
              • M Offline
                Mff73 @VoiGAS
                last edited by 1 Feb 2025, 12:54

                @VoiGAS
                https://forum.suunto.com/post/161562

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                V 1 Reply Last reply 1 Feb 2025, 13:02 Reply Quote 0
                • V Offline
                  VoiGAS Silver Members @Mff73
                  last edited by 1 Feb 2025, 13:02

                  @Mff73 Thank you! So if I understood the other posts right there is no timeframe to expect a fix 😞


                  Race S
                  Ambit3 Vertical

                  G 1 Reply Last reply 1 Feb 2025, 14:00 Reply Quote 1
                  • G Offline
                    GiPFELKiND Silver Members @VoiGAS
                    last edited by 1 Feb 2025, 14:00

                    @VoiGAS seems so, thats the Suunto reality

                    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                    1 Reply Last reply Reply Quote 2
                    • P Offline
                      Pavlas
                      last edited by 1 Feb 2025, 14:30

                      Hi, I found a bug. If someone hasn’t already mentioned it.
                      If I have the buttons locked during activity, the auto pause is not displayed.

                      🔺Vertical All Black

                      ex:
                      Ambit2 Black
                      Ambit3 Peak Sapphire
                      Spartan Ultra Stealth Titanium
                      S9B All Black
                      Ocean All Black (for testing only)
                      >>> YouTube Channel <<<

                      1 Reply Last reply Reply Quote 0
                      • K Offline
                        Kaiphi
                        last edited by 3 Feb 2025, 17:28

                        Hello everyone,
                        I had already seen a post but unfortunately did not find it again. In the Suunto app I have a red dot that stands for a new update. But I don’t see a new one. Does anyone else have this or is there even someone with a new update? 🤞😅

                        Suunto 9 Peak Pro
                        Suunto Vertical Titanium Solar

                        M S 2 Replies Last reply 3 Feb 2025, 18:02 Reply Quote 0
                        • M Offline
                          Mff73 @Kaiphi
                          last edited by 3 Feb 2025, 18:02

                          @Kaiphi said in Software update 2.39.20 (2024 Q4):

                          unfortunately did not find it again.

                          3rd in the search
                          https://forum.suunto.com/search?in=posts&term=Red dot&matchWords=all&by=&categories=&searchChildren=false&hasTags=&replies=&repliesFilter=atleast&timeFilter=newer&timeRange=&sortBy=timestamp&sortDirection=desc&showAs=posts

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          K 1 Reply Last reply 3 Feb 2025, 19:09 Reply Quote 1
                          • K Offline
                            Kaiphi @Mff73
                            last edited by 3 Feb 2025, 19:09

                            @Mff73 Super thank you. Unfortunately, there was no explanation for this. Probably just a bug

                            Suunto 9 Peak Pro
                            Suunto Vertical Titanium Solar

                            E K 2 Replies Last reply 3 Feb 2025, 19:30 Reply Quote 0
                            • E Offline
                              Elmiuel @Kaiphi
                              last edited by 3 Feb 2025, 19:30

                              @Kaiphi Hi, did you do a software rollback for known bugs lately?
                              In my case I did it and the current one with the errors continues to appear…
                              Sometimes I see red dots!!!😂

                              Sunnto Race Titanium

                              K 1 Reply Last reply 3 Feb 2025, 20:09 Reply Quote 1
                              • K Offline
                                Kaiphi @Elmiuel
                                last edited by 3 Feb 2025, 20:09

                                @Elmiuel Thank you, that calms me down 😉
                                Didn’t downgrade my vertical

                                Suunto 9 Peak Pro
                                Suunto Vertical Titanium Solar

                                1 Reply Last reply Reply Quote 0
                                • K Offline
                                  kriskus Bronze Member @Kaiphi
                                  last edited by kriskus 2 Mar 2025, 21:04 3 Feb 2025, 21:03

                                  @Kaiphi I had a possible explanation elsewhere: there was a new update for Suunto 9 Peak Pro which was in fact a rollback to the previous version to fix the bugs. It can’t be installed on a Vertical/Race though, because they weren’t impacted by the bugs so much. So, probably the app sees that update, marks is with the red dot, but doesn’t allow to install it.

                                  O K 2 Replies Last reply 3 Feb 2025, 21:34 Reply Quote 1
                                  • O Offline
                                    orzechszek @kriskus
                                    last edited by 3 Feb 2025, 21:34

                                    Any rumours about update with battery drain and OHR fixes? Continous watch restart becomes tiring… 😕

                                    Watch: Suunto Race S

                                    Ł 1 Reply Last reply 3 Feb 2025, 21:44 Reply Quote 2
                                    • Ł Offline
                                      Łukasz Szmigiel @orzechszek
                                      last edited by 3 Feb 2025, 21:44

                                      @orzechszek it’s being tested. Should be released sooner than later.

                                      S9PP 2.40.44

                                      E 1 Reply Last reply 6 Feb 2025, 08:03 Reply Quote 1
                                      • S Offline
                                        Sportsfreund Bronze Member @Kaiphi
                                        last edited by 4 Feb 2025, 05:17

                                        @Kaiphi also when Suunto delivers news in there own behalf the red light is on. It’s not a bug.

                                        K 1 Reply Last reply 4 Feb 2025, 10:46 Reply Quote 1
                                        • K Offline
                                          kriskus Bronze Member @Sportsfreund
                                          last edited by 4 Feb 2025, 10:46

                                          @Sportsfreund That’s in a different place. The red dot is right next to the firmware version (see my picture a few posts above). The dot for the news is usually green and it’s on the home screen.

                                          S 1 Reply Last reply 4 Feb 2025, 14:03 Reply Quote 0
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