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    suunto race s wifi problem after update 2.39.20

    Scheduled Pinned Locked Moved Suunto Race S
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    • D Offline
      disadisa @danudyk
      last edited by disadisa

      @danudyk thank you for reminder. I did not note for that release version 2.37.48, Actually I propose at very beginning suunto support as workaround to do that as they already done for suunto peak pro, to repack sw version 2.37.48 into higher version number to be able for watch to pool that as an update (check links below). They answered that is not an option. I tried to revert into version out of box 2.35.36 using hidden menu as shown in photos at top of this topic but, watch turn into safe mode and not succeeded.

      https://www.suunto.com/bs-ba/Support/Software-updates/Release-notes/suunto-9-peak-pro-software-updates/

      https://forum.suunto.com/topic/12344/update-2-39-34

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      • D Offline
        disadisa
        last edited by

        Update suunto release ‘service announcement’ and confess issue with sw 2.39.20 and offer some workaround as a solution, while they are working on permanent fix. 🙂

        D 1 Reply Last reply Reply Quote 1
        • D Offline
          danudyk @disadisa
          last edited by

          @disadisa today i have successfully downgrade to 2.37.38
          check this link below
          https://www.suunto.com/Support/faq-articles/lifecycle/2.39.20-trouble-shooting/

          D 1 Reply Last reply Reply Quote 2
          • D Offline
            disadisa
            last edited by

            Update - I check suunto app on phone and saw notification about necessary steps to download downgrade sw version using firefox browser with enabled notification to be able current download open into suunto app. It worked, suunto app downloaded OTA 2.37.48 and transferred ono watch. I need help from you also, if someone has exact file name OTA package on watch started with Ulsan-fw_2.39.20… like on photo below? I need exact name of file Ulsan-fw_2.39.20 to be able to download that package also because I haven’t on my watch. In previous unsuccess attempt of downgrade sw version I had notification about safe restore and watch reverted to sw version 2.39.20. On that way I will have all necessary OTA package downgrade procedure to sw version 2.37.48 to be able for watch to revert itself to working sw version. Tahnk you.
            sw_version.jpg

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            • D Offline
              disadisa @danudyk
              last edited by

              @danudyk Thanks

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              • R Offline
                RichardP
                last edited by

                @disadisa Is the wifi working now on your race S with the new software update?

                1 Reply Last reply Reply Quote 0
                • D Offline
                  Dj_afrolexios
                  last edited by

                  Hello,
                  After Update to 2.40.38 I can’t enable Wi-Fi on my Race S, both from phone or watch, so I can’t download offline maps.
                  Is there anyone who has the same problem?

                  A Lukmanul HakimL 2 Replies Last reply Reply Quote 1
                  • A Offline
                    aiv4r @Dj_afrolexios
                    last edited by

                    @Dj_afrolexios yea, I have the same issue, cannot enable Wi-Fi in the watch and neither over the app.

                    Suunto Race S (Titanium Canary)
                    Suunto Vertical (Titanium Solar Forest)

                    D 1 Reply Last reply Reply Quote 1
                    • D Offline
                      disadisa @aiv4r
                      last edited by

                      Hi to all, sorry for late answer. We tested watch intensively. Did not done upgrade on version 2.40.38, still on version 2.39.44. Everything working on version 2.39.44. If you have issue try to downgrade to previous version software. BR

                      1 Reply Last reply Reply Quote 1
                      • Lukmanul HakimL Offline
                        Lukmanul Hakim @Dj_afrolexios
                        last edited by

                        @Dj_afrolexios have the same issue here, just bought race s yesterday, immediately upgrade to 2.40 firmware because i don’t know there is an issue on this firmware, it only connect to wifi for 3 second, then disconnected, tried downgrade to 2.35, but stuck on safe state mode.

                        C 1 Reply Last reply Reply Quote 1
                        • C Offline
                          cenkturkinan @Lukmanul Hakim
                          last edited by

                          @Lukmanul-Hakim sadly no news from Suunto. I have a Race S. I was able to download maps before upgrading. Now not able to enable wifi connection.

                          A 1 Reply Last reply Reply Quote 0
                          • A Offline
                            aiv4r @cenkturkinan
                            last edited by

                            @cenkturkinan have you tried to do a reset?
                            Settings -> General -> Reset settings

                            I had the same issue, was not able to toggle wifi on after the upgrade, but after the reset it went back to normal.

                            Suunto Race S (Titanium Canary)
                            Suunto Vertical (Titanium Solar Forest)

                            C 2 Replies Last reply Reply Quote 1
                            • C Offline
                              cenkturkinan @aiv4r
                              last edited by

                              @aiv4r thanks. I will try.

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                              • C Offline
                                cenkturkinan @aiv4r
                                last edited by

                                @aiv4r It worked!!! Thank you.

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