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    suunto race s wifi problem after update 2.39.20

    Scheduled Pinned Locked Moved Suunto Race S
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    • R Offline
      RichardP
      last edited by

      @disadisa Is the wifi working now on your race S with the new software update?

      1 Reply Last reply Reply Quote 0
      • D Offline
        Dj_afrolexios
        last edited by

        Hello,
        After Update to 2.40.38 I can’t enable Wi-Fi on my Race S, both from phone or watch, so I can’t download offline maps.
        Is there anyone who has the same problem?

        A Lukmanul HakimL 2 Replies Last reply Reply Quote 1
        • A Offline
          aiv4r Silver Members @Dj_afrolexios
          last edited by

          @Dj_afrolexios yea, I have the same issue, cannot enable Wi-Fi in the watch and neither over the app.

          Suunto Race 2 (Titanium Trail)
          Suunto Vertical (Titanium Solar Forest)

          D 1 Reply Last reply Reply Quote 1
          • D Offline
            disadisa @aiv4r
            last edited by

            Hi to all, sorry for late answer. We tested watch intensively. Did not done upgrade on version 2.40.38, still on version 2.39.44. Everything working on version 2.39.44. If you have issue try to downgrade to previous version software. BR

            1 Reply Last reply Reply Quote 1
            • Lukmanul HakimL Offline
              Lukmanul Hakim @Dj_afrolexios
              last edited by

              @Dj_afrolexios have the same issue here, just bought race s yesterday, immediately upgrade to 2.40 firmware because i don’t know there is an issue on this firmware, it only connect to wifi for 3 second, then disconnected, tried downgrade to 2.35, but stuck on safe state mode.

              C 1 Reply Last reply Reply Quote 1
              • C Offline
                cenkturkinan @Lukmanul Hakim
                last edited by

                @Lukmanul-Hakim sadly no news from Suunto. I have a Race S. I was able to download maps before upgrading. Now not able to enable wifi connection.

                A 1 Reply Last reply Reply Quote 0
                • A Offline
                  aiv4r Silver Members @cenkturkinan
                  last edited by

                  @cenkturkinan have you tried to do a reset?
                  Settings -> General -> Reset settings

                  I had the same issue, was not able to toggle wifi on after the upgrade, but after the reset it went back to normal.

                  Suunto Race 2 (Titanium Trail)
                  Suunto Vertical (Titanium Solar Forest)

                  C 2 Replies Last reply Reply Quote 1
                  • C Offline
                    cenkturkinan @aiv4r
                    last edited by

                    @aiv4r thanks. I will try.

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                    • C Offline
                      cenkturkinan @aiv4r
                      last edited by

                      @aiv4r It worked!!! Thank you.

                      1 Reply Last reply Reply Quote 0
                      • Hafilat BalanceH Offline
                        Hafilat Balance
                        last edited by

                        after everything you already tested, this really does sound more like a firmware issue on the Suunto Race S after 2.39.20 than a router/network problem.
                        The interesting part is your router logs showing absolutely no connection attempt from the watch. That usually means the WiFi module itself is not initializing correctly after the update, not just failing authentication.
                        I d still try one last simple test: connect it to a very basic 2.4 GHz network without mesh/repeator features, WPA3, band steering, or hidden SSID. Some devices become weirdly picky after updates. But since you already tested multiple routers and hotspots, I honestly doubt your network is the real issue here.
                        Feels like the update broke WiFi handling for some units, especially since the problem started right after the firmware upgrade and before the maps could finish downloading.

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