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    suunto race s wifi problem after update 2.39.20

    Scheduled Pinned Locked Moved Suunto Race S
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    • D Offline
      disadisa
      last edited by

      Update suunto release ‘service announcement’ and confess issue with sw 2.39.20 and offer some workaround as a solution, while they are working on permanent fix. 🙂

      D 1 Reply Last reply Reply Quote 1
      • D Offline
        danudyk @disadisa
        last edited by

        @disadisa today i have successfully downgrade to 2.37.38
        check this link below
        https://www.suunto.com/Support/faq-articles/lifecycle/2.39.20-trouble-shooting/

        D 1 Reply Last reply Reply Quote 2
        • D Offline
          disadisa
          last edited by

          Update - I check suunto app on phone and saw notification about necessary steps to download downgrade sw version using firefox browser with enabled notification to be able current download open into suunto app. It worked, suunto app downloaded OTA 2.37.48 and transferred ono watch. I need help from you also, if someone has exact file name OTA package on watch started with Ulsan-fw_2.39.20… like on photo below? I need exact name of file Ulsan-fw_2.39.20 to be able to download that package also because I haven’t on my watch. In previous unsuccess attempt of downgrade sw version I had notification about safe restore and watch reverted to sw version 2.39.20. On that way I will have all necessary OTA package downgrade procedure to sw version 2.37.48 to be able for watch to revert itself to working sw version. Tahnk you.
          sw_version.jpg

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          • D Offline
            disadisa @danudyk
            last edited by

            @danudyk Thanks

            1 Reply Last reply Reply Quote 0
            • R Offline
              RichardP
              last edited by

              @disadisa Is the wifi working now on your race S with the new software update?

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dj_afrolexios
                last edited by

                Hello,
                After Update to 2.40.38 I can’t enable Wi-Fi on my Race S, both from phone or watch, so I can’t download offline maps.
                Is there anyone who has the same problem?

                A Lukmanul HakimL 2 Replies Last reply Reply Quote 1
                • A Offline
                  aiv4r @Dj_afrolexios
                  last edited by

                  @Dj_afrolexios yea, I have the same issue, cannot enable Wi-Fi in the watch and neither over the app.

                  Suunto Race S (Titanium Canary)
                  Suunto Vertical (Titanium Solar Forest)

                  D 1 Reply Last reply Reply Quote 1
                  • D Offline
                    disadisa @aiv4r
                    last edited by

                    Hi to all, sorry for late answer. We tested watch intensively. Did not done upgrade on version 2.40.38, still on version 2.39.44. Everything working on version 2.39.44. If you have issue try to downgrade to previous version software. BR

                    1 Reply Last reply Reply Quote 1
                    • Lukmanul HakimL Offline
                      Lukmanul Hakim @Dj_afrolexios
                      last edited by

                      @Dj_afrolexios have the same issue here, just bought race s yesterday, immediately upgrade to 2.40 firmware because i don’t know there is an issue on this firmware, it only connect to wifi for 3 second, then disconnected, tried downgrade to 2.35, but stuck on safe state mode.

                      C 1 Reply Last reply Reply Quote 1
                      • C Offline
                        cenkturkinan @Lukmanul Hakim
                        last edited by

                        @Lukmanul-Hakim sadly no news from Suunto. I have a Race S. I was able to download maps before upgrading. Now not able to enable wifi connection.

                        A 1 Reply Last reply Reply Quote 0
                        • A Offline
                          aiv4r @cenkturkinan
                          last edited by

                          @cenkturkinan have you tried to do a reset?
                          Settings -> General -> Reset settings

                          I had the same issue, was not able to toggle wifi on after the upgrade, but after the reset it went back to normal.

                          Suunto Race S (Titanium Canary)
                          Suunto Vertical (Titanium Solar Forest)

                          C 2 Replies Last reply Reply Quote 1
                          • C Offline
                            cenkturkinan @aiv4r
                            last edited by

                            @aiv4r thanks. I will try.

                            1 Reply Last reply Reply Quote 0
                            • C Offline
                              cenkturkinan @aiv4r
                              last edited by

                              @aiv4r It worked!!! Thank you.

                              1 Reply Last reply Reply Quote 0
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