Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

pavel.samokha

@Artus-Diver sorry for your experience, could you share this workout me to DM?

Artus Diver

@pavel-samokha

Yes, of course.
Is DM Diving Manager?
I have my last exercises (4 exercises) saved only in SuuntoApp and they are swimming in a pool (25m).

I am sending 4 files (*.fit) from swimming on the new software attached.

The files are marked as described earlier.

I would like to mention that my friends who are swimmers also have the same problems.
They say that it is impossible to train with this new software and I agree with that.

Best regards.

1_4.fit
2_4.fit
3_4.fit
4_4.fit

pavel.samokha

@Artus-Diver DM stands for Direct Message here, but doesn’t matter - thanks for sharing, the issue is under investigation

Artus Diver

@pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

@Artus-Diver DM stands for Direct Message here, but doesn’t matter - thanks for sharing, the issue is under investigation

Of course “direct message”, sorry.

nhojb

@Artus-Diver I am also having serious accuracy issues with the new update.

Previously the distance was spot on. Now I’m seeing serious underestimates.

For example yesterday I swam 1040m breast-stroke in 20m pool and the watch estimated only 700m. Today I swam 1240m breast-stroke in the same pool and the estimated distance was even lower. Before the update, in the same pool, swimming breast-stroke over the same distances, the watch was perfectly tracking the lengths.

I set the pool distance correctly and I’ve restarted the watch, but no difference.

Artus Diver

@nhojb said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

@Artus-Diver I am also having serious accuracy issues with the new update.

Previously the distance was spot on. Now I’m seeing serious underestimates.

For example yesterday I swam 1040m breast-stroke in 20m pool and the watch estimated only 700m. Today I swam 1240m breast-stroke in the same pool and the estimated distance was even lower. Before the update, in the same pool, swimming breast-stroke over the same distances, the watch was perfectly tracking the lengths.

I set the pool distance correctly and I’ve restarted the watch, but no difference.

And does the watch also have a problem with recognizing swimming style?
Because I didn’t have that problem before…

pavel.samokha

@Artus-Diver Could you also send logs?

nhojb

And does the watch also have a problem with recognizing swimming style?
Because I didn’t have that problem before…

Hmm, I alway swim breast-stroke, so never checked before…

Before update: it seems to have recognised my style as “Free”
Since update: it is now recognising “Breast”

It would be nice if it could do both, but I’d take distance accuracy over stroke style accuracy every time if it has to be one or the other…

Artus Diver

@pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

@Artus-Diver Could you also send logs?

hello.
Yes. I sent the logs from the Suunto app today 13.02.2025 at 18:52.
User: artus.diver@gmail.com

Inge Nallsson

@Inge-Nallsson said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

Tonight I will try a bit of butterfly, even though I’m old and afraid of injury. Perhaps 100 metres medley, to keep it safe…

No, the watch couldn’t handle 100 metres medley. It got so confused that all four lengths were seen as freestyle and it chopped up the interval in one 25 metres part and the other 75 metres. Furthermore, the interval time never got started, showed dashes “–” until I began the next interval. Medley begins with butterfly, so there lies the confused starting point. I also ended the whole session with 2x25 metres butterfly, which were called freestyle. Granted, my butterly style is not among the best, and is further degraded by an old man’s muscle loss.

Devis

Hello,
I have a Race S and just updated it to the latest firmware 2.39.44.
It now seriously underestimates the swimming distance (or the pool laps) and it fails to recognize all swimming styles.

Yesterday I swam 1000m (freestyle, backstroke and breaststroke) in a 25m pool, but the watch estimated a distance of only 800m.
With the previous firmware, the watch was tracking the distance (or the pool laps) almost correctly, in my case it usually overestimated by about +7%.

Yesterday it failed to recognize the backstroke (but this is less important to me).

Thanks, kind regards.

Devis

Olaf Gottschalk

@Brad_Olwin sure, Brad! The problem is that if somebody wakes me up in the middle of the night for the second time, I tend to lose my temper easily. Would you be nice and gentle if somebody rings at your door in the middle of the night for no reason?

You asked this in the other thread that you locked:
No, I did not defer anything, or have any strange setting or whatsoever.
The last two updates (December and now February) did the same thing: during my sleep and DND enabled just like every night, the screen turned up, bright and shiny and woke me up.

It stated “There is a firmware update available. Install now?”

I can assure you, if this is a known bug, no it’s not fixed.

Btw: I reported this in December as well…

nhojb

@Devis exactly the same for me. Distance accuracy was previously very good. Now it is underestimating my swim distance by 20% or so, making it pretty much useless

Jussi Vaihia

Sleep tracking broke on Race after update. On the night of the auto-update no sleep recorded, then on following nights it records me falling asleep at 04ish losing half of my sleep.

GiPFELKiND

@Jussi-Vaihia oh nooooooo again? Sorry to hear this bad thing. Make a downgrade to previous Firmware and NEVER update it again

racsox

Another one here with problems with sleep tracking with a Race.
In my case, I installed the update on Tuesday and until tonight (Thursday to Friday) it was working correctly.

We will have to go back to 2 previous versions, again.

GiPFELKiND

@racsox time to Stay goodbeye

nhojb

Another data point on pool distance accuracy with the 2.39.44 update:

Today I swam breast-stroke for 1240m in a 20m pool. The Race S tracked this as only 680m - so very, very inaccurate. Previously it was more or less spot on.

Ars Vitae

Also, I report no significant change in terms of the measuring accuracy in swimming. Since for the past 2 years (and judging by the comments before that as well) none of the updates have tried to solve this problem I have accepted the errors (style recognition, distance confusion) and apply the corrections myself after training.
Reading now the reported bugs in the context of the new update, which should solve the problem of measuring distance in pool swimming, I checked the results from today’s workout and confirm that the watch (SV) still makes errors in recognizing styles, there was one mistake in counting the distance and completely fails to recognize the exercises for butterfly style and leg exercises.

Brad_Olwin

@Olaf-Gottschalk next time this happens send logs and PM me with time and date logs sent plus the email you use for SA. Has not happened to me in a long time. Auto -DND prevents the watch from buzzing and waking me up.