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Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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  • A Offline
    Artus Diver @pavel.samokha
    last edited by 13 Feb 2025, 11:44

    @pavel-samokha

    Yes, of course.
    Is DM Diving Manager?
    I have my last exercises (4 exercises) saved only in SuuntoApp and they are swimming in a pool (25m).

    I am sending 4 files (*.fit) from swimming on the new software attached.

    The files are marked as described earlier.

    I would like to mention that my friends who are swimmers also have the same problems.
    They say that it is impossible to train with this new software and I agree with that.

    Best regards.

    1_4.fit
    2_4.fit
    3_4.fit
    4_4.fit

    Suunto Viper
    Suunto HelO2
    Suunto Ambit 3 PEAK
    Suunto 9 Baro Titanium
    Suunto Vertical

    P 1 Reply Last reply 13 Feb 2025, 13:13 Reply Quote 0
    • P Offline
      pavel.samokha @Artus Diver
      last edited by 13 Feb 2025, 13:13

      @Artus-Diver DM stands for Direct Message here, but doesn’t matter - thanks for sharing, the issue is under investigation

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      A 1 Reply Last reply 13 Feb 2025, 14:15 Reply Quote 1
      • A Offline
        Artus Diver @pavel.samokha
        last edited by 13 Feb 2025, 14:15

        @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

        @Artus-Diver DM stands for Direct Message here, but doesn’t matter - thanks for sharing, the issue is under investigation

        Of course “direct message”, sorry.

        Suunto Viper
        Suunto HelO2
        Suunto Ambit 3 PEAK
        Suunto 9 Baro Titanium
        Suunto Vertical

        P 1 Reply Last reply 13 Feb 2025, 15:35 Reply Quote 0
        • N Offline
          nhojb @Artus Diver
          last edited by 13 Feb 2025, 14:28

          @Artus-Diver I am also having serious accuracy issues with the new update.

          Previously the distance was spot on. Now I’m seeing serious underestimates.

          For example yesterday I swam 1040m breast-stroke in 20m pool and the watch estimated only 700m. Today I swam 1240m breast-stroke in the same pool and the estimated distance was even lower. Before the update, in the same pool, swimming breast-stroke over the same distances, the watch was perfectly tracking the lengths.

          I set the pool distance correctly and I’ve restarted the watch, but no difference.

          A 1 Reply Last reply 13 Feb 2025, 14:33 Reply Quote 0
          • A Offline
            Artus Diver @nhojb
            last edited by 13 Feb 2025, 14:33

            @nhojb said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

            @Artus-Diver I am also having serious accuracy issues with the new update.

            Previously the distance was spot on. Now I’m seeing serious underestimates.

            For example yesterday I swam 1040m breast-stroke in 20m pool and the watch estimated only 700m. Today I swam 1240m breast-stroke in the same pool and the estimated distance was even lower. Before the update, in the same pool, swimming breast-stroke over the same distances, the watch was perfectly tracking the lengths.

            I set the pool distance correctly and I’ve restarted the watch, but no difference.

            And does the watch also have a problem with recognizing swimming style?
            Because I didn’t have that problem before…

            Suunto Viper
            Suunto HelO2
            Suunto Ambit 3 PEAK
            Suunto 9 Baro Titanium
            Suunto Vertical

            N 1 Reply Last reply 13 Feb 2025, 16:41 Reply Quote 0
            • P Offline
              pavel.samokha @Artus Diver
              last edited by 13 Feb 2025, 15:35

              @Artus-Diver Could you also send logs?

              Opinions expressed are solely my own and do not express the views or opinions of my employer

              A 1 Reply Last reply 13 Feb 2025, 18:25 Reply Quote 0
              • N Offline
                nhojb @Artus Diver
                last edited by 13 Feb 2025, 16:41

                And does the watch also have a problem with recognizing swimming style?
                Because I didn’t have that problem before…

                Hmm, I alway swim breast-stroke, so never checked before…

                Before update: it seems to have recognised my style as “Free”
                Since update: it is now recognising “Breast”

                It would be nice if it could do both, but I’d take distance accuracy over stroke style accuracy every time if it has to be one or the other…

                1 Reply Last reply Reply Quote 0
                • A Offline
                  Artus Diver @pavel.samokha
                  last edited by 13 Feb 2025, 18:25

                  @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                  @Artus-Diver Could you also send logs?

                  hello.
                  Yes. I sent the logs from the Suunto app today 13.02.2025 at 18:52.
                  User: artus.diver@gmail.com

                  Suunto Viper
                  Suunto HelO2
                  Suunto Ambit 3 PEAK
                  Suunto 9 Baro Titanium
                  Suunto Vertical

                  1 Reply Last reply Reply Quote 0
                  • I Offline
                    Inge Nallsson @Inge Nallsson
                    last edited by 13 Feb 2025, 19:25

                    @Inge-Nallsson said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                    Tonight I will try a bit of butterfly, even though I’m old and afraid of injury. Perhaps 100 metres medley, to keep it safe…

                    No, the watch couldn’t handle 100 metres medley. It got so confused that all four lengths were seen as freestyle and it chopped up the interval in one 25 metres part and the other 75 metres. Furthermore, the interval time never got started, showed dashes “–” until I began the next interval. Medley begins with butterfly, so there lies the confused starting point. I also ended the whole session with 2x25 metres butterfly, which were called freestyle. Granted, my butterly style is not among the best, and is further degraded by an old man’s muscle loss.

                    Suunto Race S

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      Devis
                      last edited by 13 Feb 2025, 19:54

                      Hello,
                      I have a Race S and just updated it to the latest firmware 2.39.44.
                      It now seriously underestimates the swimming distance (or the pool laps) and it fails to recognize all swimming styles.

                      Yesterday I swam 1000m (freestyle, backstroke and breaststroke) in a 25m pool, but the watch estimated a distance of only 800m.
                      With the previous firmware, the watch was tracking the distance (or the pool laps) almost correctly, in my case it usually overestimated by about +7%.

                      Yesterday it failed to recognize the backstroke (but this is less important to me).

                      Thanks, kind regards.

                      Devis

                      N D 2 Replies Last reply 13 Feb 2025, 23:05 Reply Quote 1
                      • O Offline
                        Olaf Gottschalk Bronze Member @Brad_Olwin
                        last edited by Olaf Gottschalk 13 Feb 2025, 21:02

                        @Brad_Olwin sure, Brad! The problem is that if somebody wakes me up in the middle of the night for the second time, I tend to lose my temper easily. Would you be nice and gentle if somebody rings at your door in the middle of the night for no reason?

                        You asked this in the other thread that you locked:
                        No, I did not defer anything, or have any strange setting or whatsoever.
                        The last two updates (December and now February) did the same thing: during my sleep and DND enabled just like every night, the screen turned up, bright and shiny and woke me up.

                        It stated “There is a firmware update available. Install now?”

                        I can assure you, if this is a known bug, no it’s not fixed.

                        Btw: I reported this in December as well…

                        B 1 Reply Last reply 14 Feb 2025, 23:34 Reply Quote 1
                        • N Offline
                          nhojb @Devis
                          last edited by 13 Feb 2025, 23:05

                          @Devis exactly the same for me. Distance accuracy was previously very good. Now it is underestimating my swim distance by 20% or so, making it pretty much useless 😕

                          1 Reply Last reply Reply Quote 0
                          • J Offline
                            Jussi Vaihia
                            last edited by 14 Feb 2025, 06:30

                            Sleep tracking broke on Race after update. On the night of the auto-update no sleep recorded, then on following nights it records me falling asleep at 04ish losing half of my sleep.

                            G 1 Reply Last reply 14 Feb 2025, 06:31 Reply Quote 1
                            • G Offline
                              GiPFELKiND Silver Members @Jussi Vaihia
                              last edited by GiPFELKiND 14 Feb 2025, 06:31

                              @Jussi-Vaihia oh nooooooo again? Sorry to hear this bad thing. Make a downgrade to previous Firmware and NEVER update it again 😊

                              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                              1 Reply Last reply Reply Quote -9
                              • R Offline
                                racsox
                                last edited by 14 Feb 2025, 08:08

                                Another one here with problems with sleep tracking with a Race.
                                In my case, I installed the update on Tuesday and until tonight (Thursday to Friday) it was working correctly.

                                We will have to go back to 2 previous versions, again.

                                G 1 Reply Last reply 14 Feb 2025, 09:50 Reply Quote 1
                                • G Offline
                                  GiPFELKiND Silver Members @racsox
                                  last edited by 14 Feb 2025, 09:50

                                  @racsox time to Stay goodbeye 😅😅😅

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  1 Reply Last reply Reply Quote -8
                                  • N Offline
                                    nhojb
                                    last edited by 14 Feb 2025, 17:10

                                    Another data point on pool distance accuracy with the 2.39.44 update:

                                    Today I swam breast-stroke for 1240m in a 20m pool. The Race S tracked this as only 680m - so very, very inaccurate. Previously it was more or less spot on.

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      Ars Vitae Bronze Member
                                      last edited by 14 Feb 2025, 22:03

                                      Also, I report no significant change in terms of the measuring accuracy in swimming. Since for the past 2 years (and judging by the comments before that as well) none of the updates have tried to solve this problem I have accepted the errors (style recognition, distance confusion) and apply the corrections myself after training.
                                      Reading now the reported bugs in the context of the new update, which should solve the problem of measuring distance in pool swimming, I checked the results from today’s workout and confirm that the watch (SV) still makes errors in recognizing styles, there was one mistake in counting the distance and completely fails to recognize the exercises for butterfly style and leg exercises.

                                      1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        Brad_Olwin Moderator @Olaf Gottschalk
                                        last edited by 14 Feb 2025, 23:34

                                        @Olaf-Gottschalk next time this happens send logs and PM me with time and date logs sent plus the email you use for SA. Has not happened to me in a long time. Auto -DND prevents the watch from buzzing and waking me up.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        O 1 Reply Last reply 18 Feb 2025, 10:00 Reply Quote 1
                                        • T Offline
                                          thanasis Bronze Member
                                          last edited by 15 Feb 2025, 07:13

                                          My observations of the firmware

                                          -WiFi issue sold
                                          -synching weather is better
                                          -no oHR so far (didn’t have before either)
                                          But

                                          I have seen increased battery drainage… it’s quite a lot now with overnight losing over3% and 8% on idle days

                                          Unfortunately …

                                          T 1 Reply Last reply 15 Feb 2025, 10:44 Reply Quote 1
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