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Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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  • K Offline
    Kaiphi @Arju Ambin
    last edited by 24 Feb 2025, 07:58

    @Arju-Ambin said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

    @Kaiphi said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

    @Arju-Ambin Where can I find the FAQ on the topic of updates?

    It is said that the cycle of battery discharge should be made. Does it matter if the battery is drained from 100% or 30%? Then it would be easier to do the update with a low battery level

    The only reference I have is from this thread, the first question asked there: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

    Haven’t searched further in case there is any.

    I tried again, as it says in the FAQ and tested it until today. Unfortunately without success. I still lose 2-4% a day without gps but with sleep monitoring. Sport with gps I have 10-20% more consumption. Will use the old version until the next update

    Suunto 9 Peak Pro
    Suunto Vertical Titanium Solar

    1 Reply Last reply Reply Quote 0
    • J Offline
      Jordi C
      last edited by Jordi C 24 Feb 2025, 08:05

      My sleep tracking has failed for the first time since the last update. The HR sensor is active, but no data has been recorded tonight.

      D 1 Reply Last reply 24 Feb 2025, 08:09 Reply Quote 2
      • D Online
        dulko79 @Jordi C
        last edited by 24 Feb 2025, 08:09

        @Jordi-C same happened to me today. HR measured, but no sleep tracking and resources chart empty.

        App: beta
        Phone: Iphone
        iOS

        J 1 Reply Last reply 24 Feb 2025, 15:33 Reply Quote 1
        • B Offline
          Benjamin 0
          last edited by 24 Feb 2025, 11:40

          On my side, HR tracking ok but for the second time the HR fail few seconds after starting the activity. Then no measure whereas the green light is still operational. Soft reset required to solve the issue, without the issue remains for next activity.
          Very annoying…

          1 Reply Last reply Reply Quote 0
          • J Offline
            Jordi C @dulko79
            last edited by 24 Feb 2025, 15:33

            @dulko79 exactly the same behaviour as me.

            1 Reply Last reply Reply Quote 0
            • F Offline
              Felix Felicis
              last edited by 25 Feb 2025, 15:41

              @pavel-samokha
              Any news when the update will arrive to the 9pp?

              Ł 1 Reply Last reply 25 Feb 2025, 15:54 Reply Quote 0
              • Ł Offline
                Łukasz Szmigiel @Felix Felicis
                last edited by 25 Feb 2025, 15:54

                @Felix-Felicis hearing about last fix not fixing HR problems or introducing them to people who previously didn’t experience it - I’m not sure that I want the fix 😉

                S9PP 2.40.44

                1 Reply Last reply Reply Quote 8
                • А Offline
                  Александр Даниленко @pavel.samokha
                  last edited by Александр Даниленко 25 Feb 2025, 19:26

                  @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                  Staged update starting on February 10th 2025 for Race S, Race and Vertical

                  This update brings improvements and bug fixes.
                  Improvements and bug fixes:

                  • Pool swim distance accuracy improved
                  • Daily HR and sleep tracking problems fixed
                  • Stability improvements and bug fixes
                  • One WiFi connection problem fixed

                  Not yet for Suunto 9 Peak Pro, still being tested

                  I found one more problem with a new firmware.

                  If I create structured workout, the watch doesn’t count how much distance left and therefore cannot show me next steps, if it is distance based workout.

                  For example, if according to training program I have to swim 100m and I do that, at the end the watch still show me, that 100m left.

                  To demonstrate this I recorded this short video:
                  https://youtube.com/shorts/El_WJFhMOmY?si=Kk6KUz9FO3GZI5bO

                  Here just as example I created workout with 100m distance. I “swam” 25m (imitation). The watch should show me that 75m left, but they still show me that 100m left.

                  During actual swimming training today I had the same problem.

                  On previous firmwares it worked correctly.

                  Suunto Race S

                  B 1 Reply Last reply 26 Feb 2025, 06:21 Reply Quote 0
                  • B Offline
                    borgelkranz Bronze Member @Александр Даниленко
                    last edited by 26 Feb 2025, 06:21

                    Today sleep tracking failed. Was the first time since this update. Don’t know if it is the same bug or a different one.

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      Jordi C
                      last edited by 26 Feb 2025, 12:32

                      My sleep tracking has failed for the second time in a 3 days period.

                      D 1 Reply Last reply 26 Feb 2025, 16:15 Reply Quote 0
                      • D Online
                        dulko79 @Jordi C
                        last edited by 26 Feb 2025, 16:15

                        @Jordi-C my race s tracked sleep just fine after the fail the other day. After the fail I did soft reset. Did you do soft reset?

                        App: beta
                        Phone: Iphone
                        iOS

                        J 1 Reply Last reply 26 Feb 2025, 17:56 Reply Quote 0
                        • J Offline
                          Jordi C @dulko79
                          last edited by 26 Feb 2025, 17:56

                          @dulko79 Yes, yesterday I did a soft reset.

                          This morning my sleep tracking was detected as a nap, followed by a short period of sleep, I have to say that the battery was very low, around 6%, when I woke up, I don’t know if that had anything to do with it.

                          I charged the watch to 100% and went for a walk, after the first kilometer I realised that my watch was not detecting my HR.
                          I had to stop the activity and do another soft reset to make everything work properly.

                          The truth is that the last 2 updates are being quite messed up.

                          T 1 Reply Last reply 26 Feb 2025, 19:40 Reply Quote 3
                          • T Offline
                            thanasis Bronze Member @Jordi C
                            last edited by 26 Feb 2025, 19:40

                            @Jordi-C said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                            @dulko79 Yes, yesterday I did a soft reset.

                            This morning my sleep tracking was detected as a nap, followed by a short period of sleep, I have to say that the battery was very low, around 6%, when I woke up, I don’t know if that had anything to do with it.

                            I charged the watch to 100% and went for a walk, after the first kilometer I realised that my watch was not detecting my HR.
                            I had to stop the activity and do another soft reset to make everything work properly.

                            The truth is that the last 2 updates are being quite messed up.
                            The issue with the hr being stoped it is really bad . I have had it twice already .

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              SergioB
                              last edited by 28 Feb 2025, 06:06

                              As other users, for the second night in a row my Race detected a few hours of sleep followed by a couple of hours of nap. This is the first time I have issues after this update (which seemed to have solved the previous one I had, where sleep tracking wasn’t working at all)

                              Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                              Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                              1 Reply Last reply Reply Quote 0
                              • A Offline
                                Ars Vitae Bronze Member @Devis
                                last edited by Ars Vitae 28 Feb 2025, 12:22

                                @Devis I confirm. In my recent training, it is clear that the watch did not recognize a single length in the backstroke style. There must be something in that. Swimming in the pool is, in my opinion, the Suunto’s weakest point. Despite the many advantages of the watch for those for whom swimming is an integral part of training, the unresolved accuracy problem must be a major disappointment.

                                1 Reply Last reply Reply Quote 1
                                • A Do not disturb
                                  althaea35 Bronze Member
                                  last edited by althaea35 28 Feb 2025, 23:53

                                  After attempting many different fixes, sleep tracking, HRV, and resources have become too ‘hit and miss’ on the Race for me. I am downgrading to the previous firmware.

                                  Have others done the same?

                                  M5, Quest, Trackpod, A2S, SSU, S9B, S9P, Race
                                  Garmin 305, 60, 405, Fenix 2, 945, 955
                                  Polar M430, Vantage V

                                  O 1 Reply Last reply 1 Mar 2025, 05:46 Reply Quote 0
                                  • O Offline
                                    Outdoorsy @althaea35
                                    last edited by 1 Mar 2025, 05:46

                                    @althaea35 I stopped updating firmware. My SV is at version 2.33.16 and works great for me.

                                    Previous: Ambit 2, Ambit 3 Peak HR, 9 Peak Pro
                                    Current: Vertical non-solar

                                    1 Reply Last reply Reply Quote 2
                                    • T Offline
                                      Tieutieu Platinum Member
                                      last edited by 1 Mar 2025, 06:31

                                      I have absolutely no issues at all with both my SRs and SV, with latest fw.

                                      Suunto’s devices at home :
                                      Vertical titanium solar
                                      Suunto Race S
                                      S9pp titanium sand
                                      Suunto Wing
                                      S9B titanium Ambassador edition, A3P, X6

                                      C 1 Reply Last reply 1 Mar 2025, 09:49 Reply Quote 2
                                      • E Offline
                                        Elmiuel
                                        last edited by Elmiuel 3 Jan 2025, 12:27 1 Mar 2025, 06:43

                                        Hello mates.
                                        I already got the reading error last night, a nap reading was recorded (1:13), no Vfc…
                                        The usual setting in RACE is not to disturb, the night before I installed the vertical week screen, nothing more. Another detail, but I don’t think it’s decisive, is that the battery is at 36%…
                                        I will wait another night in case the failure occurs before the software degradation…I like to have information from Vfc daily, I imagine like you
                                        …Hi, something very strange. At 1:30’ after getting up, the reading for last night’s sleep appeared…other times it had been within minutes but this time I had time to publish the lack of readings…

                                        Sunnto Race Titanium

                                        1 Reply Last reply Reply Quote 1
                                        • C Offline
                                          ChrisA Platinum Member @Tieutieu
                                          last edited by ChrisA 3 Jan 2025, 21:12 1 Mar 2025, 09:49

                                          @Tieutieu almost the same here, sleep tracking works and worked before the update and afterwards as does workout tracking on the Race S. I had one occasion when OHR stopped working after I started a workout (green light was on, but HR stayed at some value and never changed). Restarted three times and in the pre-workout screen HR was shown but then got locked immediately after starting. Took down the watch, cleaned sensors and wore it at the inside if the wrist which suddenly fixed the problem

                                          1 Reply Last reply Reply Quote 1
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