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Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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  • D Offline
    dulko79 @Jordi C
    last edited by 24 Feb 2025, 08:09

    @Jordi-C same happened to me today. HR measured, but no sleep tracking and resources chart empty.

    App: beta
    Phone: Iphone
    iOS

    J 1 Reply Last reply 24 Feb 2025, 15:33 Reply Quote 1
    • B Offline
      Benjamin 0
      last edited by 24 Feb 2025, 11:40

      On my side, HR tracking ok but for the second time the HR fail few seconds after starting the activity. Then no measure whereas the green light is still operational. Soft reset required to solve the issue, without the issue remains for next activity.
      Very annoying…

      1 Reply Last reply Reply Quote 0
      • J Offline
        Jordi C @dulko79
        last edited by 24 Feb 2025, 15:33

        @dulko79 exactly the same behaviour as me.

        1 Reply Last reply Reply Quote 0
        • F Offline
          Felix Felicis
          last edited by 25 Feb 2025, 15:41

          @pavel-samokha
          Any news when the update will arrive to the 9pp?

          Ł 1 Reply Last reply 25 Feb 2025, 15:54 Reply Quote 0
          • Ł Offline
            Łukasz Szmigiel @Felix Felicis
            last edited by 25 Feb 2025, 15:54

            @Felix-Felicis hearing about last fix not fixing HR problems or introducing them to people who previously didn’t experience it - I’m not sure that I want the fix 😉

            S9PP 2.40.44

            1 Reply Last reply Reply Quote 8
            • А Offline
              Александр Даниленко @pavel.samokha
              last edited by Александр Даниленко 25 Feb 2025, 19:26

              @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

              Staged update starting on February 10th 2025 for Race S, Race and Vertical

              This update brings improvements and bug fixes.
              Improvements and bug fixes:

              • Pool swim distance accuracy improved
              • Daily HR and sleep tracking problems fixed
              • Stability improvements and bug fixes
              • One WiFi connection problem fixed

              Not yet for Suunto 9 Peak Pro, still being tested

              I found one more problem with a new firmware.

              If I create structured workout, the watch doesn’t count how much distance left and therefore cannot show me next steps, if it is distance based workout.

              For example, if according to training program I have to swim 100m and I do that, at the end the watch still show me, that 100m left.

              To demonstrate this I recorded this short video:
              https://youtube.com/shorts/El_WJFhMOmY?si=Kk6KUz9FO3GZI5bO

              Here just as example I created workout with 100m distance. I “swam” 25m (imitation). The watch should show me that 75m left, but they still show me that 100m left.

              During actual swimming training today I had the same problem.

              On previous firmwares it worked correctly.

              Suunto Race S

              B 1 Reply Last reply 26 Feb 2025, 06:21 Reply Quote 0
              • B Offline
                borgelkranz Bronze Member @Александр Даниленко
                last edited by 26 Feb 2025, 06:21

                Today sleep tracking failed. Was the first time since this update. Don’t know if it is the same bug or a different one.

                1 Reply Last reply Reply Quote 0
                • J Offline
                  Jordi C
                  last edited by 26 Feb 2025, 12:32

                  My sleep tracking has failed for the second time in a 3 days period.

                  D 1 Reply Last reply 26 Feb 2025, 16:15 Reply Quote 0
                  • D Offline
                    dulko79 @Jordi C
                    last edited by 26 Feb 2025, 16:15

                    @Jordi-C my race s tracked sleep just fine after the fail the other day. After the fail I did soft reset. Did you do soft reset?

                    App: beta
                    Phone: Iphone
                    iOS

                    J 1 Reply Last reply 26 Feb 2025, 17:56 Reply Quote 0
                    • J Offline
                      Jordi C @dulko79
                      last edited by 26 Feb 2025, 17:56

                      @dulko79 Yes, yesterday I did a soft reset.

                      This morning my sleep tracking was detected as a nap, followed by a short period of sleep, I have to say that the battery was very low, around 6%, when I woke up, I don’t know if that had anything to do with it.

                      I charged the watch to 100% and went for a walk, after the first kilometer I realised that my watch was not detecting my HR.
                      I had to stop the activity and do another soft reset to make everything work properly.

                      The truth is that the last 2 updates are being quite messed up.

                      T 1 Reply Last reply 26 Feb 2025, 19:40 Reply Quote 3
                      • T Offline
                        thanasis Bronze Member @Jordi C
                        last edited by 26 Feb 2025, 19:40

                        @Jordi-C said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                        @dulko79 Yes, yesterday I did a soft reset.

                        This morning my sleep tracking was detected as a nap, followed by a short period of sleep, I have to say that the battery was very low, around 6%, when I woke up, I don’t know if that had anything to do with it.

                        I charged the watch to 100% and went for a walk, after the first kilometer I realised that my watch was not detecting my HR.
                        I had to stop the activity and do another soft reset to make everything work properly.

                        The truth is that the last 2 updates are being quite messed up.
                        The issue with the hr being stoped it is really bad . I have had it twice already .

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          SergioB
                          last edited by 28 Feb 2025, 06:06

                          As other users, for the second night in a row my Race detected a few hours of sleep followed by a couple of hours of nap. This is the first time I have issues after this update (which seemed to have solved the previous one I had, where sleep tracking wasn’t working at all)

                          Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                          Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            Ars Vitae Bronze Member @Devis
                            last edited by Ars Vitae 28 Feb 2025, 12:22

                            @Devis I confirm. In my recent training, it is clear that the watch did not recognize a single length in the backstroke style. There must be something in that. Swimming in the pool is, in my opinion, the Suunto’s weakest point. Despite the many advantages of the watch for those for whom swimming is an integral part of training, the unresolved accuracy problem must be a major disappointment.

                            1 Reply Last reply Reply Quote 1
                            • A Offline
                              althaea35 Bronze Member
                              last edited by althaea35 28 Feb 2025, 23:53

                              After attempting many different fixes, sleep tracking, HRV, and resources have become too ‘hit and miss’ on the Race for me. I am downgrading to the previous firmware.

                              Have others done the same?

                              M5, Quest, Trackpod, A2S, SSU, S9B, S9P, Race
                              Garmin 305, 60, 405, Fenix 2, 945, 955
                              Polar M430, Vantage V

                              O 1 Reply Last reply 1 Mar 2025, 05:46 Reply Quote 0
                              • O Offline
                                Outdoorsy @althaea35
                                last edited by 1 Mar 2025, 05:46

                                @althaea35 I stopped updating firmware. My SV is at version 2.33.16 and works great for me.

                                Previous: Ambit 2, Ambit 3 Peak HR, 9 Peak Pro
                                Current: Vertical non-solar

                                1 Reply Last reply Reply Quote 2
                                • T Offline
                                  Tieutieu Platinum Member
                                  last edited by 1 Mar 2025, 06:31

                                  I have absolutely no issues at all with both my SRs and SV, with latest fw.

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

                                  C 1 Reply Last reply 1 Mar 2025, 09:49 Reply Quote 2
                                  • E Offline
                                    Elmiuel
                                    last edited by Elmiuel 3 Jan 2025, 12:27 1 Mar 2025, 06:43

                                    Hello mates.
                                    I already got the reading error last night, a nap reading was recorded (1:13), no Vfc…
                                    The usual setting in RACE is not to disturb, the night before I installed the vertical week screen, nothing more. Another detail, but I don’t think it’s decisive, is that the battery is at 36%…
                                    I will wait another night in case the failure occurs before the software degradation…I like to have information from Vfc daily, I imagine like you
                                    …Hi, something very strange. At 1:30’ after getting up, the reading for last night’s sleep appeared…other times it had been within minutes but this time I had time to publish the lack of readings…

                                    Sunnto Race Titanium

                                    1 Reply Last reply Reply Quote 1
                                    • C Offline
                                      ChrisA Platinum Member @Tieutieu
                                      last edited by ChrisA 3 Jan 2025, 21:12 1 Mar 2025, 09:49

                                      @Tieutieu almost the same here, sleep tracking works and worked before the update and afterwards as does workout tracking on the Race S. I had one occasion when OHR stopped working after I started a workout (green light was on, but HR stayed at some value and never changed). Restarted three times and in the pre-workout screen HR was shown but then got locked immediately after starting. Took down the watch, cleaned sensors and wore it at the inside if the wrist which suddenly fixed the problem

                                      1 Reply Last reply Reply Quote 1
                                      • T Offline
                                        thanasis Bronze Member
                                        last edited by 2 Mar 2025, 05:39

                                        Coming back to battery drain with the firmware .
                                        I do observe much higher battery consumption . It is similar to the pre previous firmware when the big issue was reported .

                                        So far this version has strange oHR behavior (losing hr measurements during activities with no apparent reason) and the battery is really not that great despite leaving the watch to do this calibration with running out battery and recharging

                                        Anyone with similar results ?

                                        Thanks

                                        S A 2 Replies Last reply 2 Mar 2025, 07:46 Reply Quote 4
                                        • S Offline
                                          SuperFlo75 Silver Members Bronze Member @thanasis
                                          last edited by SuperFlo75 3 Feb 2025, 07:48 2 Mar 2025, 07:46

                                          @thanasis I think you are right… it seems that the battery consumption of my SV is to high now…

                                          Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                          Suunto Wing
                                          Suunto 9 Peak Pro Titanium (owns my wife now)
                                          Suunto Spartan Ultra
                                          SA iOS 2.43.0 (18473)
                                          Instagram @superflo75

                                          1 Reply Last reply Reply Quote 2
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