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Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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  • А Offline
    Александр Даниленко
    last edited by Александр Даниленко 3 Mar 2025, 01:58 3 Mar 2025, 01:55

    Today I did my swimming training and the watch counted almost perfectly - I swam all swimming strokes + medley + sprinting.

    Again, with structured workout the watch didn’t count how much distance left for the current step of the training program. I explained this problem in my previous post here.

    But today I would like to point out on another problem. For some reason the watch didn’t count the average pace. It is not the first time. Previous I was thinking it is because specific of those trainings (moving time was small).

    But now it wasn’t that small. And still:
    1000009683.jpg

    And I also checked what is uploaded to strava:
    1000009676.jpg

    Look at moving time and pace. There is definitely a bug there.

    Suunto Race S

    T 1 Reply Last reply 3 Mar 2025, 06:16 Reply Quote 0
    • T Offline
      tuxella Bronze Member @Александр Даниленко
      last edited by 3 Mar 2025, 06:16

      @Александр-Даниленко do you happen to have (at least) one lap with a very long duration? (As shown here: https://forum.suunto.com/topic/12593/pool-swim-interval-duration-totally-wrong )

      А 1 Reply Last reply 3 Mar 2025, 12:39 Reply Quote 0
      • T Offline
        t-Dox @pavel.samokha
        last edited by 3 Mar 2025, 10:09

        @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

        Staged update starting on February 10th 2025 for Race S, Race and Vertical

        This update brings improvements and bug fixes.
        Improvements and bug fixes:

        • Pool swim distance accuracy improved
        • Daily HR and sleep tracking problems fixed
        • Stability improvements and bug fixes
        • One WiFi connection problem fixed

        Not yet for Suunto 9 Peak Pro, still being tested

        Hi, I would like to know if there is any news regarding a firmware update for the 9pp. Since version 2.37.48 last October, several bugs have been introduced that have certainly not been resolved with the downgrade to version 2.39.34. So it’s been more than 5 months that the watch has not worked properly…

        thanks in advance

        Andrea
        9pp

        Ł 1 Reply Last reply 3 Mar 2025, 10:56 Reply Quote 2
        • Ł Offline
          Łukasz Szmigiel @t-Dox
          last edited by 3 Mar 2025, 10:56

          @t-Dox considering that the latest fix didn’t fix - I suppose we have to wait for a little longer…

          S9PP 2.40.44

          T 1 Reply Last reply 3 Mar 2025, 11:18 Reply Quote 0
          • T Offline
            t-Dox @Łukasz Szmigiel
            last edited by 3 Mar 2025, 11:18

            @Łukasz-Szmigiel hi Łukasz Szmigiel, unfortunately I have the same feeling… but I find it absurd to have to wait more than 5/6 months to have a fix… from some comments I’ve read, I’m not the only one whose watch battery now lasts less than 5 days, and compared to the 21 days declared we are very far from an acceptable situation

            Andrea
            9pp

            T 1 Reply Last reply 3 Mar 2025, 11:22 Reply Quote 1
            • T Offline
              timecode @t-Dox
              last edited by 3 Mar 2025, 11:22

              @t-Dox I am in the same boat - my S9PP lasts max. 5 days now. I am sometimes loosing 20% overnight. Going on a trip now, so I need the watch, but I am sending it to Suunto once I am back home. The funny thing is that it has a quite new battery - it was already changed a few months ago.

              T K 2 Replies Last reply 3 Mar 2025, 13:29 Reply Quote 1
              • P Offline
                Pavlas
                last edited by 3 Mar 2025, 11:47

                Does anyone have the same problem as me? https://forum.suunto.com/post/161692

                🔺Vertical All Black

                ex:
                Ambit2 Black
                Ambit3 Peak Sapphire
                Spartan Ultra Stealth Titanium
                S9B All Black
                Ocean All Black (for testing only)
                >>> YouTube Channel <<<

                1 Reply Last reply Reply Quote 0
                • А Offline
                  Александр Даниленко @tuxella
                  last edited by Александр Даниленко 3 Mar 2025, 12:42 3 Mar 2025, 12:39

                  @tuxella no

                  But I had many short laps (sprinting):
                  1000009728.jpg

                  1000009730.jpg

                  Suunto Race S

                  1 Reply Last reply Reply Quote 2
                  • T Offline
                    t-Dox @timecode
                    last edited by 3 Mar 2025, 13:29

                    @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                    it was already changed a few months ago.

                    Hi timecode, I’m sorry that you are experiencing the same problems as me… honestly I don’t think it’s a battery problem (or at least I hope so), but rather I think it depends on the software… I hope that the development team will soon be put in the best conditions to be able to solve the problems

                    Andrea
                    9pp

                    1 Reply Last reply Reply Quote 1
                    • K Offline
                      Kaiphi @timecode
                      last edited by 3 Mar 2025, 18:01

                      @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                      @t-Dox I am in the same boat - my S9PP lasts max. 5 days now. I am sometimes loosing 20% overnight. Going on a trip now, so I need the watch, but I am sending it to Suunto once I am back home. The funny thing is that it has a quite new battery - it was already changed a few months ago.

                      Have you already tried a downgrade? I think it’s like many and also with me because of the software and suunto won’t be able to do anything here.

                      Suunto 9 Peak Pro
                      Suunto Vertical Titanium Solar

                      T 1 Reply Last reply 3 Mar 2025, 20:00 Reply Quote 0
                      • T Offline
                        timecode @Kaiphi
                        last edited by 3 Mar 2025, 20:00

                        @Kaiphi downgrade wouldn’t help I believe. This is not happening after the last update, it was already an issue an update before that. Honestly I don’t even remember when it started 🙂

                        K 1 Reply Last reply 3 Mar 2025, 20:24 Reply Quote 1
                        • K Offline
                          Kaiphi @timecode
                          last edited by 3 Mar 2025, 20:24

                          @timecode said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                          @Kaiphi downgrade wouldn’t help I believe. This is not happening after the last update, it was already an issue an update before that. Honestly I don’t even remember when it started 🙂

                          Okay I understand this is Annoying. Who knows, maybe a miracle will happen 😊

                          Suunto 9 Peak Pro
                          Suunto Vertical Titanium Solar

                          1 Reply Last reply Reply Quote 1
                          • F Offline
                            Frederick Rochette Bronze Member
                            last edited by 4 Mar 2025, 12:36

                            I only swam the crawl…IMG_5356.png

                            M 1 Reply Last reply 4 Mar 2025, 16:29 Reply Quote 0
                            • M Offline
                              Mff73 @Frederick Rochette
                              last edited by 4 Mar 2025, 16:29

                              @Frederick-Rochette said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                              I only swam the crawl…

                              Are you sure, the app is saying something else 😂😂?

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                Devis
                                last edited by 4 Mar 2025, 20:08

                                Does anyone know if Suunto is working on improving the software so that Race S doesn’t lose distance when switching to breaststroke or backstroke?
                                Many thanks.

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  Jordi C
                                  last edited by Jordi C 3 Sept 2025, 07:53 9 Mar 2025, 07:52

                                  Another 2 nights the sleep tracking has failed again.

                                  The HR still works and records data all night, but no sleep tracking data when I wake up.

                                  Of course, I restarted the watch after the first failure and it correctly recognized my naps from yesterday. Unfortunately it has failed again tonight and in the morning I have no sleep tracking data at all.

                                  This is getting very annoying.

                                  B 1 Reply Last reply 9 Mar 2025, 16:32 Reply Quote 2
                                  • B Offline
                                    borgelkranz Bronze Member @Jordi C
                                    last edited by borgelkranz 3 Nov 2025, 13:58 9 Mar 2025, 16:32

                                    For me it worked for 10 consecutive days but failed me yesterday night.

                                    Edit 1:
                                    Did a soft reset and expected it to work again. But it did not. What’s new for me: While heart rate was continuously measured through the night, Ressources where not. In the past, when the Race failed to track sleep, Ressources were there.

                                    Edit 2:
                                    This night sleep tracking worked again, just as expected after performing a soft reset. Ressources also work again. I remembered that I changed the settings for auto do not disturb the day before yesterday after my first soft reset. Maybe that disrupted the effect of the soft reset?

                                    1 Reply Last reply Reply Quote 2
                                    • P Offline
                                      Pavlas
                                      last edited by 11 Mar 2025, 13:18

                                      After a long time, my watch disconnected from the Suunto App again today. Soft-restart solved it.

                                      🔺Vertical All Black

                                      ex:
                                      Ambit2 Black
                                      Ambit3 Peak Sapphire
                                      Spartan Ultra Stealth Titanium
                                      S9B All Black
                                      Ocean All Black (for testing only)
                                      >>> YouTube Channel <<<

                                      1 Reply Last reply Reply Quote 0
                                      • K Offline
                                        Kaiphi
                                        last edited by 13 Mar 2025, 10:38

                                        1000018778.jpg

                                        I’m not sure if it’s related to the last update, but I didn’t want to open a new topic either. I have a problem with the Data clock face as seen in the picture the first number is cut off from 10000 steps. Is this already known? Are there others with this error?

                                        Suunto 9 Peak Pro
                                        Suunto Vertical Titanium Solar

                                        1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          Devis
                                          last edited by 16 Mar 2025, 09:47

                                          Here is the recording of my last swimming workout.
                                          I swam 50 laps (swimming pool length = 25m), the first 20 going freestyle and returning backstroke, then the last 30 laps all freestyle. After each length I pressed the lower button of the watch (to mark the lap).
                                          I swam for 1250 m but Race S tracked a distance of only 1050 m (-16% !!!).
                                          You can see how the watch records incorrectly when you change style (the first 20 laps).
                                          I hope Suunto checks this issue/bug and fixes it.
                                          Thanks.

                                          Devis

                                          Totale.PNG

                                          Note: I followed the suggestions described here.
                                          https://www.suunto.com/Support/faq-articles/lifecycle/how-to-get-more-accurate-pool-swim-tracking/#:~:text=Additional tips&text=Learn more about how to,tracking due to signal reflections.

                                          A 1 Reply Last reply 21 Mar 2025, 12:17 Reply Quote 1
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