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    Watch Faces: Not Compatible with Watch ?!

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    • M Offline
      MRC01 Bronze Member @sartoric
      last edited by MRC01

      @sartoric Yep, I already did that, and restarted the watch. Several times. It’s stubbornly insisting these watch faces are incompatible with the watch.
      The warranty replacement watch is the exact same make & model as before, just a new one.

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @MRC01
        last edited by

        @MRC01
        but not the same serial, I suppose.

        did you pair the new one to use SA ?

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • M Offline
          MRC01 Bronze Member @sartoric
          last edited by

          @sartoric What is SA? The new watch is paired to the Suunto App on my phone, and everything else works. It just won’t use several of the watch faces.

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @MRC01
            last edited by

            @MRC01 try reinstalling the App

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              MRC01 Bronze Member @isazi
              last edited by

              @isazi Reinstall which app? The Suunto app on my phone? Or the app (watch face) on the watch?
              The Suunto app on my phone is working fine. I’ve already tried reinstalling the watch face on the watch, several times.

              isaziI 1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @MRC01
                last edited by

                @MRC01 the app on your phone

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  MRC01 Bronze Member @isazi
                  last edited by

                  @isazi The app on my phone did not change. It recognized the replacement watch, downloaded 16 GB of maps, updated watch firmware, and a couple of exercises I did, and lets me install several of the watch faces.

                  In short, the app is already working 100%. If all of this already works in the app, how could reinstalling it fix anything?

                  EgikaE 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator
                    last edited by sartoric

                    maybe it’s better if you contact Suunto support.
                    use the shortcut in your app

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    M 1 Reply Last reply Reply Quote 0
                    • M Offline
                      MRC01 Bronze Member @sartoric
                      last edited by

                      @sartoric Does this mean that all of the watch faces that appear in the app should work?
                      Some do, but others do not. Specifically, watch faces the app says are incompatible with the watch:
                      Modern Analog
                      Ocean
                      Vertical
                      Weekly Trainer

                      PS: “Classic Analog” just started working. I did not change anything. I guess the 17th try is a charm! 🙂

                      1 Reply Last reply Reply Quote 0
                      • EgikaE Offline
                        Egika Platinum Member @MRC01
                        last edited by

                        @MRC01 said in Watch Faces: Not Compatible with Watch ?!:

                        @isazi The app on my phone did not change. It recognized the replacement watch, downloaded 16 GB of maps, updated watch firmware, and a couple of exercises I did, and lets me install several of the watch faces.

                        In short, the app is already working 100%. If all of this already works in the app, how could reinstalling it fix anything?

                        It will start syncing from scratch. Just try it. Isazi knows what he is talking about.

                        (anyway . I just see that it is now working for you)

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

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