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Aqua not seeing music folder

Scheduled Pinned Locked Moved Headphones
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  • C Offline
    Carlos Villamar
    last edited by 13 Feb 2025, 07:14

    The app and aqua device do not see the music folder. The folder and the music in it however are seen by the computer no problem. How did you guys get that offline music to work?

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    • E Offline
      Egika Platinum Member
      last edited by 13 Feb 2025, 08:42

      I just transferred mp3 files into that folder (and deleted the existing pre-loaded files).
      Then I cycled power on the headphones and with a long press on the “-” button I switched to offline music. This in confirmed with a voice message and music starts playing.

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - Titanium Courtney
      Run Lime

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      • E Offline
        Egika Platinum Member
        last edited by 13 Feb 2025, 08:43

        In the app, I can then generate playlists. I assigned a long press on the MFB to switch between playlists which works fine as well.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - Titanium Courtney
        Run Lime

        C 1 Reply Last reply 21 Feb 2025, 04:38 Reply Quote 0
        • C Offline
          Carlos Villamar @Egika
          last edited by 21 Feb 2025, 04:38

          @Egika said in Aqua not seeing music folder:

          In the app, I can then generate playlists. I assigned a long press on the MFB to switch between playlists which works fine as well.

          Are you using aqua headphones? Are you on Android phone? I cannot find the factory .wav except on the app. There are two folders facdata and music that show up with aqua connected as USB storage device and that don’t show up on the app. Put music files in both folders but the songs don’t show up on Suunto app only the preloaded music .wav files. The default .wav music files can’t be seen when the device is configured as a drive. Tech support has been zero help.

          H E 2 Replies Last reply 21 Feb 2025, 13:10 Reply Quote 0
          • H Offline
            herlas Silver Members @Carlos Villamar
            last edited by 21 Feb 2025, 13:10

            @Carlos-Villamar for me music addition has worked just fine.

            1. I had added music via computer computer only Mac or windows and it worked, haven’t tested using mobile only.

            2. read the manual, default 10 tracks can’t be managed, they’re just hidden, you can’t see them just play them 😉

            3. add music files directly to the music folder, tracks directly there only, no subfolfers

            4. relax and enjoy life

            SRS Ti
            A3P (drill mode for pool swimming 🤦🤷)
            Galaxy Z Flip 3 / Galaxy S24+

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            • E Offline
              Egika Platinum Member @Carlos Villamar
              last edited by 25 Feb 2025, 07:44

              @Carlos-Villamar Yes, I am using the Aqua headphones. This is why I am answering to a thread of the name “Aqua not seeing music folder”…

              No, I am on iOS phone. The be clear: the phone is used to configure the playlists. Trasferring mp3 files to the headphones is done with a PC.
              I have no “facdata” folder. I just have “music”, which is where I place my mp3 files.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - Titanium Courtney
              Run Lime

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              • K Offline
                Klaus Myrseth
                last edited by 2 May 2025, 06:40

                Try this:
                https://forum.suunto.com/post/166296

                I got two of these devices and had the same problem on both, but following those steps to a tee fixed both of them and im really enjoying that feature now when on a jog with my daughter 😄

                Freediving instructor in Drammen Sportsdiver club.
                Gear: Ocean, Race, Race S, Aqua

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