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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • A Offline
      andry_ua @pavel.samokha
      last edited by

      @pavel.samokha said in Software Update 2.40.38 (2025 Q1):

      WiFi connection stability improved

      “great” fix - i understand what do you mean “connection stability” - on suunto vertical WiFi doesn’t ON - it always OFF. Suunto App for iOS - can’t activate WiFi on watch. After contacting with your support - one recommend - downgrade firmware. Fix this issue, please!

      pavel.samokhaP 1 Reply Last reply Reply Quote 0
      • pavel.samokhaP Offline
        pavel.samokha @andry_ua
        last edited by

        @andry_ua Sorry, can’t understand the issue.

        You can’t connect your watch to WiFi?

        If you follow this guide https://www.suunto.com/Support/faq-articles/suunto-app/how-can-i-download-offline-maps-to-my-suunto-watch/ at what stage you have an issue?

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        Mff73M 1 Reply Last reply Reply Quote 0
        • Mff73M Offline
          Mff73 @pavel.samokha
          last edited by

          @pavel.samokha
          Current bug of 2.40.38 where the watch (es) wifi toggle is stucked at its status before the update.
          If it was on, it is on and can’t toggle off, and vice versa. The second case is the worst because you can’t activate WiFi.
          Someone here explained that hard reset is fixing the issue.

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          suzzloS 1 Reply Last reply Reply Quote 2
          • suzzloS Offline
            suzzlo Moderator @Mff73
            last edited by

            @Mff73 I was me. WiFi was never activated although toggle was on. Soft reset didn’t work (tried 3 times)
            Finally hard reset make it work

            Suunto: Race, S9Peak, Spartan Sport Wrist
            Garmin: FR745, Edge 530
            SA topics:

            • Guides - https://forum.suunto.com/tags/guides
            1 Reply Last reply Reply Quote 1
            • pavel.samokhaP Offline
              pavel.samokha
              last edited by pavel.samokha

              @Mff73 @suzzlo thanks for explanation, checking if the issue is known

              Opinions expressed are solely my own and do not express the views or opinions of my employer

              1 Reply Last reply Reply Quote 2
              • pavel.samokhaP Offline
                pavel.samokha
                last edited by

                OK, issue was partially known but maybe not exactly in this form. I reported it. This is all what I can do at this point.

                @andry_ua if your issue is like discussed above the only option for now is to do hard reset (“Reset All Settings”). Sorry for inconvenience.

                Opinions expressed are solely my own and do not express the views or opinions of my employer

                A 2 Replies Last reply Reply Quote 2
                • A Offline
                  andry_ua @pavel.samokha
                  last edited by

                  @pavel.samokha

                  thanks! I’ll try

                  1 Reply Last reply Reply Quote 1
                  • A Offline
                    andry_ua @pavel.samokha
                    last edited by

                    @pavel.samokha

                    reset data - helped resolve this issue. thanks again

                    1 Reply Last reply Reply Quote 1
                    • 2 Online
                      2b2bff
                      last edited by

                      Did “Chores” today just for fun and giggles and I must say, I’m impressed. I fully expected to have just a dummy activity with that name, but Suunto has actually put some thoughts into this. First you have to make the decision inside / outside - I guess that is a GPS no or yes - and then you even get laps and calories burned. And in the Suunto app you get a “flexibility” label. Well done…

                      Suunto Race S
                      Garmin Epix Pro

                      ChrisAC 1 Reply Last reply Reply Quote 1
                      • Tami999T Offline
                        Tami999 Silver Members
                        last edited by

                        Funny thing is You dont mention UI speedup, its biggest one and I got Vertical almost since release.

                        1 Reply Last reply Reply Quote 2
                        • ChrisAC Offline
                          ChrisA Platinum Member @2b2bff
                          last edited by

                          @2b2bff came in handy for a paintjob I had to do. As you said it’s completely configurable for indoor and outdoor use. I turned of GPS for that job, but steps and distance still got tracked
                          IMG_6209.jpeg

                          1 Reply Last reply Reply Quote 2
                          • PavlasP Offline
                            Pavlas
                            last edited by

                            I was out for an unplanned walk and had a very low battery.
                            When 2% of the battery was left, a message appeared saying that power saving mode had been activated. But there was no getting rid of this message. Upon my return, I had to connect the watch to the charger to end the activity. I don’t know if this is okay.

                            suunto-battery.jpg

                            🔺Vertical All Black

                            ex:
                            Ambit2 Black
                            Ambit3 Peak Sapphire
                            Spartan Ultra Stealth Titanium
                            S9B All Black
                            >>> YouTube Channel <<<

                            M Martin NavrátilM 2 Replies Last reply Reply Quote 1
                            • C Offline
                              cheetah694 Bronze Member @steoreggia
                              last edited by

                              @steoreggia It’s not about Race vs Race S. Some watches are faulty. I’ve had that issue too. I sent a faulty watch to Suunto and they sent me a replacement back same week. From then on no more problems with the number of steps.

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                misu763 Bronze Member @Pavlas
                                last edited by

                                @Pavlas
                                It happened to my S9PP as well two weeks ago. I was trying to fully discharge it (to calibrate the watch after the last two updates), and while I was running, the screen froze with the same behavior.
                                Once I put it on charge, it resumed monitoring the running session.
                                I can say the battery is working fine now, by the way.

                                S9PP Ti Slate

                                1 Reply Last reply Reply Quote 0
                                • Martin NavrátilM Offline
                                  Martin Navrátil Silver Members @Pavlas
                                  last edited by

                                  @Pavlas I think it is as it should be. With low battery watch changes some settings (GPS reading, HR reading and some others) to keep watch recording your activity and after plugging to charger you can stop or continue recording. You can have at least some record, which is better then nothing.

                                  Suunto 9 Peak Pro Black
                                  Suunto 9 Baro Black
                                  Suunto Ambit 2
                                  Suunto Observer

                                  1 Reply Last reply Reply Quote 0
                                  • P Offline
                                    PetrMisek @Asgeir
                                    last edited by

                                    @Asgeir same for me on Vertical and Race, was 4 days skiing and 2 days it was O.K and 2 days not

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      The_77 Silver Members
                                      last edited by

                                      Just to report a bug that was in the last version too. Last Saturday I was following a long route with many waypoints. The behaviour I expected is that I would see the normal tooth in all but the navigation screen, except when within 50m. This worked for maybe the first two hours.

                                      After two hours or so, the distance to waypoint then permanently took over the the bottom tooth on every screen, meaning obviously I lost a data field on every screen. Mildly frustrating.

                                      A separate bug I encountered this week was as I stopped a run, a notification interrupted the ending screens, and made it impossible to click end (or any option). A short hold of the middle button to return to activity, followed by ending it again solved the issue.

                                      Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                      sky-runnerS 1 Reply Last reply Reply Quote 0
                                      • T Offline
                                        The_77 Silver Members
                                        last edited by

                                        Separate bug today, think it has been reported before.

                                        When using autopause and following a route, when cycling I prefer having the 250m size, rather than 100m. Naturally when I stop at the lights, the autopause resets the zoom to 100m every single time. In the city, this is a proper pain.

                                        Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                        Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                                        • Łukasz SzmigielŁ Offline
                                          Łukasz Szmigiel @The_77
                                          last edited by

                                          @The_77 it’s with us since Suunto 5 I think 🙂 I’ve reported it as well and @isazi filled a bug report last year I think

                                          S9PP 2.40.38

                                          T 1 Reply Last reply Reply Quote 2
                                          • T Offline
                                            The_77 Silver Members @Łukasz Szmigiel
                                            last edited by

                                            @Łukasz-Szmigiel I thought I’d seen you report it. How unfortunate.

                                            Suunto Spartan Trainer Wrist HR / 9PP Refurb

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